AT&T EL52501 user manual Remote access, Remotely access the answering system

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Answering system

Remote access

You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone.

Remotely access the answering system

1.Dial your telephone number from any touch-tone telephone.

2.When the answering system answers, enter the 2-digit remote access code (19, by default; refer to Remote access code on page 42). The answering system automatically announces the number of messages (new or old) if there are any.

3.If there are new messages, the answering system automatically begins to play all new messages only.

-or-

If there are no new messages, the answering system automatically begins to play all old messages.

4.You can also enter the remote commands:

Play all messages	Press to listen to all messages. If there are new messages,
1	the system plays only the new messages (in chronological
	order). If there are no new messages, the system plays all old
	messages (in chronological order).

Play new messages	Press to listen to new messages only.
2

Delete a message	Press during message playback to delete the current message.
3

Delete all old messages	Press to delete all old messages.
33

Replay the current or	To repeat the message currently playing, press 4 after the
previous message	answering system plays the day and time the current message
4	was received.
	To listen to the previous message, press 4 while the
	answering system is playing the day and time the current
	message was received.

Stop	Press to stop playback and recording.
5

Play help menu	Press to listen to a list of remote commands.
TONE 5

Skip to next message	Press during playback to skip the current message and
6	advance to the next message.

Record an announcement	Press to record a new announcement. Begin speaking after the
TONE 7	long beep.

Turn system on or off	Press to turn the answering system on or off.
0

Exit	Press to end remote access (the call ends).
8 or hang up

52

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Contents User’s manual Congratulations Parts checklist EL52201/EL52251 EL52301/EL52351 EL52401/EL52501 Table of contentsAnswering system Caller IDAppendix IndexAvoid placing the telephone base too close to Quick reference guide Main menu Important information Telephone base and charger installationBattery installation Battery installation and chargingThis side up facing Charge lightBattery charging Low batteryPlace in charger Tabletop to wall mount installation Wall mount installationDSL filter Wall mount to tabletop installation Menu structure Menu overviewHandset settings Voicemail waiting visual message waiting indicator To manually turn off the new voicemail indicatorsClear voicemail indication Set date/time Key toneHome area code Dial modeTelephone base ringer volume Answering system settingsSetting Pages Making a call To make a call Making, answering and ending callsOn-hook dialing predialing To silence the ringer temporarily on the telephone baseAnswering a call SpeakerphoneEnding a call View numbers in the redial list RedialCall a number from the redial list Speaker to dialDelete a number in the redial list Copy a number from the redial list to the directoryOptions while on calls To access the caller ID history while on a call To access the directory while on a callTemporary tone dialing Chain dialingTo exit the call To access the redial list while on a callTo start the paging tone Handset locatorTo stop the paging tone Press /handset locator on the telephone baseMake and answer an intercom call IntercomAnswer an incoming call during an intercom call To answer the incoming outside callScreen shows other handset is calling Call transfer using intercomDirectory overview Add a new contact Create directory entriesCharacter chart Characters by number of key pressAdd a predialed telephone number to the directory Review the directory Review directory entriesSearch by name See Review directory entries on page 29 or Search by Dial, delete and edit a directory entryDial a directory number Delete a directory entryEntry to a speed dial location above to enter the speed Speed dial locationsDial a speed dial number About caller ID Information about caller ID with call waitingAbout home area code Caller ID history How caller ID history call log worksMemory match Missed new calls indicator Caller ID operationReasons for missing caller ID information View the dialing options View the caller ID historyDial a caller ID history number To delete all caller ID history entriesMenu/select Save a caller ID history entry in the directory To play the current announcement AnnouncementTo record a new announcement Announcement aboveUsing the handset Using the telephone baseAnswer on/off Call screening To change the settingsPress menu/select to select Call screening Number of ringsTo change the remote access code Remote access codeTo change the setting Message alert toneRecording time Answering system and voicemail indicators Using the answering system and voicemail togetherAnswering system overview Message capacity Voice promptsAnswering system new message indication Call screening at the baseCall intercept Call screening at the handsetListen to messages Message playbackTo listen to messages at the telephone base To listen to messages at the handsetWhen messages are playing on the telephone base When messages are playing on the handsetOptions during playback To delete all old messages at the telephone base Delete all old messagesTo delete all old messages at the telephone handset Old messages?Recording and playing memos Record a memoPlay back memos Message window displays Remotely access the answering system Remote accessRemote access Handset indicator lights Screen icons, indicator lights and alert tonesScreen icons Speaker lightHandset alert tones Telephone base indicator lightsTelephone base alert tones Ans. On/off lightHandset display screen messages Handset display screen messages My telephone doesn’t work at all TroubleshootingCannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Charge light is off Batteries do not hold a chargeExperience poor sound quality when using the speakerphone Hear other calls while using my telephoneMy calls cut in and out while I’m using my cordless handset My cordless handset does not ring when I receive a call My caller ID isn’t working My telephone does not receive caller ID when on a callCannot retrieve voicemail messages Icon shows on the display and I don’t know whyIncomplete messages Difficulty hearing messagesAnswering system does not respond to the remote commands Answering system announces Time and date not setAnswering system does not record messages Common cure for electronic equipment Announcement is not clearCleaning your telephone MaintenanceTaking care of your telephone Avoid waterEspecially about cordless telephones Important safety informationEspecially about telephone answering systems Industry Canada FCC Part 68 and ActaFCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? Other limitations How do you get warranty service?Technical specifications Dect 6.0 digital technologyTelephone operating range Index Index Action Remote access wallet cardDuring message Playback