Nortel Networks M760 manual Transferring a call, Calling a second correspondent

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During a call

Placing a correspondent on hold and taking the call on another extension

Suppose you are holding a call with a distant correspondent and you want to continue the call on an extension in another office.

Park

- Press the Park key.

The telephone set returns to idle mode. Your call is on hold, and the distant correspondent will hear holding music or tones.

Pick-up

Park

Transferring a call

On the second extension:

-Press the Pick-upinteractive key;

-Then press the Park interactive key.

Note: if the set in question does not have interactive keys, press the , and keys in succession.

-Dial the number of the first extension to pick up the call on hold.

If the call on hold is not retrieved within a given time interval, it will be automatically switched to the attendant.

Suppose you want to transfer a call to another extension.

Comm

1 - Press the Comm interactive key. You can also use the key.

2 - Dial the extension number.

Note: you may also conduct a search by name or use the pre-programmed keys.

You may wait for the correspondent’s to answer or hang up immediately (or press the red key if you are in hands free mode or micro-headset mode).

Calling a second correspondent

Suppose you are talking to one correspondent and want to talk to a second correspondent, whether inside or external to the organization.

Comm

1 - Press the Comm interactive key.

The first correspondent will be placed on hold, and will hear a tone.

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Contents M760 Page Table of contents Table of contents Information directory Multikey function Table of contents Page So… just follow the guide DescriptionBoard Accessories for the M760Connections Analog optionsIf you are Any doubt, consult your system operator Recommendations and safetyTelephone connection CE marking Maintenance To find out the systems software versionDescription of the M760 Loudspeaker key this is used During programming Interactive displayUsing the navigator Using the interactive keysOr a record Call by name Using the alphabetical keypadSetting An entryDesired accented character displays Enter textCharacter displays in upper case Display shows the various possibilities for accentuationAnswering a call Ending a call Making a call Using the hands free modeDialing methods Dialing methodsNumber is displayed progressively as you enter it Using the micro-headset modeConversation continues in handsfree mode Conversation continues in micro-headset modeEnabling intercom mode Disabling intercom mode Using the loudspeaker modeUsing the intercom mode Enabling loudspeaker mode Disabling loudspeaker modeNumber you dial displays progressively as you enter it Using the prenumbering modeAdjusting listening volume Dial the correspondents numberDialing the number Using the programmable keysDialing a correspondent Dialing a correspondentCalling back An internal number Using the LNR Last Number Redial featureCalling the attendant switchboard operator Calling back a callerCalling a correspondent from the directories by name Calling an internal or external correspondent by nameTelephone set automatically dials the number Display shows the names and associated numbers Searching for a corre- spondent in the shared directoriesSearching for a corre- spondent in the private directory Calling the numberDesabling Redial Function Using the automatic redial functionNotifying the correspondent Enabling automatic redialReceiving a call Using the callback later functionAdjusting ring volume Set stores the last setting chosenAnswering a call Silencing ring toneDiverting a call to another extension Dial the extension number Intercepting a call intended for another extensionIntercepting a call dialed to an extension Your group Intercepting a call on general ringRecording the conversation Using the mute featureDuring a call During a callCalling a second correspondent Transferring a callFirst correspondent is placed on hold Answering a second callDialing a number Dial the number of the second correspondentTerminating Conference call Switching from one correspondent to anotherSetting-up a conference call Releasing one correspondentProtecting the call Other features available during a callUsing the trace function Ascertaining the call durationConsulting the stored numbers Ending a callPress a programmable key LNR calls log LNR calls logConsulting the LNR Last Number Redial calls log Deleting a record from the LNR calls log List will be updated, and the display shows the next recordCalling a correspondent from the LNR calls log Storing the name and/or the number in the private directoryDeleting the entire LNR calls log Creating a record in the private directory Accessing the private directoryPrivate directory Private directoryDisplay shows the name saved Modifying or deleting a record from the private directoryDisplay prompts you to enter the associated number Modifying a recordDeleting a record Customizing labels of private directory listsDisplay shows « Directories MANAGEMENT» First record in the list displays Searching by name within the private directorySearching in a list within the private directory You will hear two beepsDeleting all records from the private directory Calling from the private directoryDisplay prompts you to select one liste or all lists Abbreviated numbers directories Abbreviated numbers directoriesProgramming a personal abbreviated number Calling a collective number Modifying or canceling a personal abbreviated numberCanceling an abbreviated number Calling an abbreviated numberIncoming calls log Incoming calls logConsulting the incoming calls log Martin Display returns to the incoming calls log record Calling a correspondent from the incoming calls logDisplay shows the first selection Display will prompt you to enter your passwordDeleting a record from the incoming calls log Deleting all records from the incoming calls logFilling in the information directory Information directoryInformation directory Consulting the information directoryYou will hear two beeps. The stored record is displayed Display prompts you to enter the numberCalling an internal correspondent Internal names listInternal names list Consulting the internal names listCalling an external correspondent External names listExternal names list Consulting the external names listProgrammable keys Programmable keysProgramming a key Display prompts you to choose the type of call forwarding Programming a featureDisplay shows the prompt Select a Feature Programming a numberProgramming filtering Programming supervisionDisplay shows What do YOU Want to SUPERVISE? Programming Series of codes Deleting, modifying and exiting programmingDisplay prompts you to enter the code Refit the transparent cover in position Identifying programmed keysChoosing a type of forwarding Call forwarding functionCall forwarding function Forwarding your callsDisplay confirms forwarding of your calls Choosing the forward destinationDisplay shows the forward status Enter the extension numberDisplay shows What do YOU Want to PROGRAM? Canceling call forwardingProgramming call forward on a programmable key Display shows the forwarding detailsPress the programmed key Overriding the call forwarding functionActivating call forwarding Disabling call forwardingActivating forwarding of calls to the voicemail system Configuring and customizing your voice mailboxVoice mailbox Voice mailboxConsulting messages received Using the programmed key Programming access codes on a programmable keyDisplay shows the message What do YOU Want to SUPERVISE? Multikey functionMultikey function Programming the multikey functionIcon associated with this call extinguishes Communicating with the multikey functionAnswering Second call Icon associated with his/her key flashesMultiline function Display shows the programming status of the said key Multiline functionProgramming the multiline function Display confirms the programming of the keySuperv Extens Yes More Add Communicating with the multiline function Supervision function Supervision functionProgramming the supervision function Calling the supervised extension Communicating with the supervision functionIntercepting a call Transferring Call received to the supervisedextensionProgramming Filtering function Filtering functionFiltering function Programming the filtering functionCalling a filtered set Communicating with the filtering functionDisplay shows the message in step Activating Filtering functionIntercepting Call made to you Calling the filtering extensionDeactivating Filtering function Appointment reminder Alarm functionAlarm function Programming the alarm functionCanceling An appointment Consulting for changing or canceling an appointmentChanging An appointment Overriding the DND function Using the DND functionDND Do Not Disturb function DND Do Not Disturb functionActivating the function Programming the DND function on a programmable keyDeactivating the function Identity presentation* function Other functionsOther functions Replace functionMessage sent confirmation is displayed Notification functionOut of the office function First of 6 pre-defined messages is displayedYou are informed that you will only receive your own calls Data transmission line protection functionLocking your set Dial the external access codeLocking the set Locking the setDeactivating set locking Calling an emergency number from a locked setChoosing and setting the current ring SettingsSettings Choosing and setting the set ringDisplay indicates the contrast setting Setting the display contrastChoosing and setting the priviliged ring Display indicates «PRIVILEGED Ring Volume X»Customizing the set password Adjusting the key beep volumeDial the current password Display indicates « PROGRAMMING» Associating a directory with direct keypad callChoosing the display language Choosing the set internal messages lan- guageDisplay shows the date and time in the selected language Choosing the system message languageChoosing the set and system messages language Display presents the first available languagesProgramming a micro-headset connection Display indicates 7/Access featuresDisplay indicates the programmed mode handset Display proposes auto or manual headset modeMiscellaneous MiscellaneousGlossary words to know Miscellaneous Date March Published in France