Nortel Networks NTRG22AC, A0789401 manual Business Communications Manager & CallPilot 100/150

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Updates to the

Desktop Messaging User Guides

Business Communications Manager & CallPilot 100/150

Internet Clients

Page 3 Call the sender of a message

Call the sender of a message is not supported.

Page 4 About this guide

The internet mail clients that are supported are:

Microsoft Outlook 98 (Corporate Mode)

Microsoft Outlook 2000

Microsoft Outlook 2002 (XP)

Lotus Notes - 4.6x

Lotus Notes - 5.x

Lotus Notes - 6.x

GroupWise - 6.x

Unified Messaging on Business Communications Manager also supports:

Microsoft Outlook Express - 5.x

Microsoft Outlook Express - 6.x

Microsoft Outlook 98 (Internet Mail Mode)

Microsoft Outlook 2000 (Internet Mail Mode)

Microsoft Outlook 2002 (XP) (Internet Mail Mode)

Netscape Messenger (Netscape Communicator) - 4.7x

Netscape Messenger (Netscape Communicator) - 6.2x

Netscape Messenger (Netscape Communicator) - 7.0x

Qualcomm Eudora Pro - 5.x

Page 3 Access web-based My CallPilot to view user information and change your feature settings

My CallPilot is not supported.

Page 6 CallPilot Player

The Call the sender button is not available.

Page 10 Linking to My CallPilot

Linking to My CallPilot is not supported.

Page 11 Addressing messages

When you address messages from internet mail clients the open VPIM messaging format described in the online help is not supported. To address messages to remote sites use the format:

<Remote SMTP/VPIM prefix><Remote Mailbox>@LocalCallPilotServer For example: 14165557171@CallPilot.MyOrg.com

Where 1416555 is the VPIM prefix of the remote site, 7171 is the mailbox on the remote site, and CallPilot.MyOrg.com is the FQDN of the local CallPilot.

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Contents L l P i l o t Business Communications Manager & CallPilot 100/150 About forwarding Desktop Messaging messages Page Lotus Notes To log in to CallPilot Web Messaging Remote loginTo log in from your Internet mail application To access CallPilot Password Change from Lotus Notes To change your passwordTo work offline To change your default audio device and telephone number To play a voice messageTo view a fax message To record and send a voice message To save a newly created voice message as a fileTo create and send a fax message To create and send a text messageTo forward or reply to a message To attach a file to a messageTo address a message manually To download the CallPilot Address BookTo add CallPilot addresses to your Personal Address Book To set Sensitivity for a message To create a personal distribution listTo set Delivery priority for a message To request a Read or Delivery receiptCallPilot Desktop Messaging for Lotus Notes Skip back Your telephone Adjust volume To view a fax message To record and send a voice message To create and send a fax message Attach File To add names to your personal Address Book To address a message from the address bookTo create a CallPilot group CallPilot Desktop Messaging for Novell GroupWise Play/replay Stop Go to start Go to end Click to play all Close To record and send a voice message To create and send a fax message To forward or reply to a message To address a message from your address book To create a personal distribution list CallPilot Player To create a voice or fax file To view a text messageTo compose and send a message To address a messageTo install media players To select a media playerPlay/replay Your telephone Stop Click to play all CallPilot Desktop Messaging Quick Reference Guide