Nortel Networks NTRG22AC, A0789401 manual CallPilot Desktop Messaging for Novell GroupWise

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When you open Novell GroupWise, your CallPilot messages appear in the CallPilot Desktop Messaging folder. You can open, move, copy, delete, forward, and reply to messages, and compose new messages.

The CallPilot indicator in the Windows system tray turns red when you have a new message.

The CallPilot Desktop Messaging folder contains your CallPilot messages

You can move a message to a new folder that you create inside your CallPilot folder.

Red icon shows that this message is urgent

To open a message, double-click the message line

New messages appear in bold

To create a new message, click the New CallPilot Message icon

Date and time received

Subject shows sender’s phone number, and if the message is voice, fax, or text. Voice messages show duration; fax messages show ID and page count.

A Delivery report shows that your message was received. A Read receipt shows that your message was opened by the recipient.

To work offline

To work offline, you need a computer that has Desktop Messaging installed and configured in the same way as your office computer. Log in to Novell GroupWise and, on the Tools menu, click CallPilot Desktop Messaging, then click Download all CallPilot Messages. You can then work offline, reviewing your messages and recording new messages from your computer. CallPilot stores your new messages and sends them the next time you log in to the CallPilot server.

CallPilot Desktop Messaging for Novell GroupWise 1

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Contents L l P i l o t Business Communications Manager & CallPilot 100/150 About forwarding Desktop Messaging messages Page Lotus Notes Remote login To log in from your Internet mail applicationTo log in to CallPilot Web Messaging To access CallPilot Password Change from Lotus Notes To change your passwordTo work offline To change your default audio device and telephone number To play a voice messageTo view a fax message To record and send a voice message To save a newly created voice message as a fileTo create and send a fax message To create and send a text messageTo forward or reply to a message To attach a file to a messageTo download the CallPilot Address Book To add CallPilot addresses to your Personal Address BookTo address a message manually To create a personal distribution list To set Delivery priority for a messageTo set Sensitivity for a message To request a Read or Delivery receiptCallPilot Desktop Messaging for Lotus Notes Skip back Your telephone Adjust volume To view a fax message To record and send a voice message To create and send a fax message Attach File To add names to your personal Address Book To address a message from the address bookTo create a CallPilot group CallPilot Desktop Messaging for Novell GroupWise Play/replay Stop Go to start Go to end Click to play all Close To record and send a voice message To create and send a fax message To forward or reply to a message To address a message from your address book To create a personal distribution list CallPilot Player To view a text message To compose and send a messageTo create a voice or fax file To address a messageTo install media players To select a media playerPlay/replay Your telephone Stop Click to play all CallPilot Desktop Messaging Quick Reference Guide