NEC IM-16 manual Changing your greetings, Standard greeting, Busy greeting, Alternate greeting

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Changing your greetings

Callers hear a greeting before they leave a message. Your mailbox can have one of three greetings: standard, busy, or alternate. You can rerecord or switch between greetings by phone or by com- puter.

If the system has been configured for message notification to your pager, add the following message to your greeting: “or press 1 to beep my pager.”

message.” For callers to hear your busy greeting, you must activate it.

If you do not want to use a separate busy greeting, then record a standard greeting for all situations when you are unavailable. For example: “Hello, this is Pat Green. I am not available at this time. Please leave a message.”

that include your recorded name or your extension. For example:

•For a standard greeting, “Pat Green is not available right now.”

•For a busy greeting, “Extension 1 2 3 is busy.”

•For an alternate greeting, “Pat Green is out today.”

Standard greeting

The standard greeting plays when your extension is unanswered. A typical standard greeting is: “Hello, this is Pat Green. I am not at my desk right now. Please leave a message.”

Busy greeting

The busy greeting plays when your extension is busy.* A typical busy greeting is: “Hello, this is Pat Green. I am on the phone now. Please leave a

28 s NEAXMAIL IM-16 USER GUIDE

Alternate greeting

The alternate greeting plays for special occasions, such as a vacation. A typical alternate greeting is: “Hello, this is Pat Green. I am out of the office today and will return tomorrow.”

When your alternate greeting is active, the system plays it instead of any of your other greetings.

System-generated greetings

If you do not record greetings in your own voice, the system plays greetings

To switch between your greetings by computer

aAccess the Mailbox Manager (see inside front cover).

bClick “Greetings.”

cFrom the “Choose a greeting” list box, select a greeting.

dFor “This greeting is,” select the “Enabled” check box.

eClick “Save.”

*This feature may not be available at your site.

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Contents NEAXMail IM-16 To access your mailbox by computer For assistance, callIntroductionii Introduction On the phoneOn the computer ViewMailSetting up your mailbox To set up your mailboxChecking and leaving messages Checking new messages by phone Optional playback featuresChecking new messages To check new messages by phoneChecking new messages by computer To check new messages from your computerDirectory assistance Leaving a message by phoneSpecial delivery options To leave an identified subscriber message To leave a message directly in a subscriber’s mailboxSending a message by computer To send a message by computerFor composing and sending a message To leave a message to several subscribers by phone Leaving a group messageTo leave a group message by phone To find out who has not heard a group message by phoneSending a group message by computer Reviewing messages by phone Reviewing messagesTo review messages by phone Reviewing messages by computer To review an old message by computerRedirecting a message To redirect a message by phoneTo redirect a message by computer Modifying a message To modify a message by phoneModifying a message by computer Canceling a message To cancel a message by phoneCanceling a message by computer To cancel a message by computerArchiving a message To archive a message by phoneArchiving messages by computer To archive a message by computerTo redirect or save a conver- sation by phone Recording a conversation by phoneTo record a conversation by phone Live record phone button optionsTo record a conversation by ComputerPage Changing your mailbox setup Working with the Mailbox Manager To change your profile To use the Control barTo change your security code by computer Changing your security codeTo change your security code by phone To change your recorded name by computer Changing your recorded and spelled namesTo add or remove your name from the directory by phone To change your recorded name by phoneBusy greeting Changing your greetingsStandard greeting Alternate greetingSpeak into the microphone To activate your busy greeting by phone Telephone conversation type Playback optionsAnnounce To change your playback options by computer Changing call transfer options To turn call transfer on or off by phoneTo turn call transfer on or off by computer Announce before connecting caller Changing call screening optionsTo change call screening options by computer To turn call screening on or off by phoneTo turn call holding on or off by computer Changing call holding optionsTo turn call holding on or off by phone Changing message delivery options To change message delivery options by computerTo change message delivery by phone Creating groups To create a group by phoneTo create a group by com- puter Changing groups To change a group by com- puterTo change a group name or number by phone To add or delete group members by phoneTo hear a list of your groups and group members by phone Page ViewFax Fax mailSending faxes by computer ViewFaxPrint-to-fax To send a fax by computerReceiving faxes Fax mail settingsFax delivery options For displaying the fax For sending Changing fax setup To change your fax delivery phone number or scheduleTo change your fax greeting To change your fax notificationPage Using ViewCall Plus Screening and managing calls Identifying and screening callsManaging calls TAPI-compliant systemsTracking calls Call logPhoneBASIC Page Mail Notify/Delivery Mail ReaderTo check your e-mail messages Checking e-mail by phoneTo hear who else received an e-mail message To turn your e-mail totaling on or off by computer Changing your e-mail setup optionsTo turn your e-mail totaling on or off by phone Using numbers only Your e-mail passwordUsing letters and numbers To fax a particular e-mail message Receiving e-mail by faxTo fax your e-mail messages Page Using quick message actions and shortcuts Quick message actions Mail Integration package Shortcuts Voice messagingFax package Managing your voice messages with Soft Keys OLDSetup System menus Main MenuIndex Neaxmail IM-16 User Guide Index s Page Page Neaxmail IM-16 User Guide NEAXMail AD-40 For YES 2 for no Current Menu