Changing call screening options
When available, the system can use a variety of call screening options.* You can select these options on the Transfer/ Screening screen of the Mailbox Man- ager.
These options are not available by phone. If your system manager has set up call screening for your extension, you can only turn call screening on and off by phone.
What you hear when you pick up the phone depends on which of the follow- ing options you have selected.
Announce before connecting caller
The system plays a beep before trans- ferring the call.
Screen Name The system asks the caller’s name before ringing your extension. The system plays “Call from <caller’s name spoken by the caller>” before transferring the call.
Ask me if I want to take the call The system says “Enter 1 to take the call, or 2 and I’ll take a message” and then waits for a response from you before transferring the call.
Remember Screen Name The sys- tems asks and plays the caller’s name as above, and if the caller leaves a message, will append the caller’s name to the beginning of the mes- sage.
Tell me who the call is for The sys- tem says, “Call for <your name>” before transferring the call.
Two or more of these options may be combined. For example, if you select “Screen name” and “Ask me if I want to take the call,” the system asks the caller’s name, then rings your extension. When you answer the call, the system plays the caller’s recorded name, then asks if you want to take the call.
* This feature may not be available at your site.
CHANGING YOUR MAILBOX SETUP s 35