IMPORTANT
STEP 3 – Register Your Long Distance Provider
If you plan to make long distance captioned calls with your new CapTel phone, please let CapTel Customer Service know what long distance company you want your charges to be billed under, so that it appears correctly on your phone bill (under your existing long distance service or calling plan).
If you do not tell CapTel Customer Service which long distance service should be used, long distance captioned calls placed on your CapTel phone will be billed under the same long distance service/company that your state uses for Relay calls (varies by state).
Indicating your preferred carrier of choice only affects captioned long distance calls made on your CapTel phone. Local calls and calls to
To Indicate Your Preferred Long Distance Carrier: (Select One)
1) Register online at www.captionedtelephone.com
2) Email at CapTel@CapTelMail.com
3) Call
4) Mail the Long Distance registration card enclosed in the box.
NOTE: If people call your CapTel phone via long distance, encourage them to register their long distance service/calling plan with CapTel Customer Service, too. This will ensure their long distance captioned calls to you are billed correctly under their existing long distance company/calling plan on their phone bill.
8 ■ INSTALLATION