Ultratec 200 manual Dialing 911 with 2-LINE Captel

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DIALING 911 WITH 2-LINE CAPTEL

With 2-Line CapTel, calls to 911 are handled exactly the same as if you’d called from any other type of phone, plus you get captions of the call directly from the CapTel Captioning Service. Emergency services will be able to locate you and send help based on the location from which you place the call. To dial 911:

1.Pick up the handset and dial 911. Your call will be directly connected to the local emergency center for your area.

2.Make sure the light above the CAPTION CAPTION button to turn the captions On.

everything the 911 call-taker says.

button is on. If not, press the You will receive captions of

3.When 911 answers, state your emergency.

If you turn captions on in the middle of a call to 911, there will be

an initial delay between the time 911 answers and the time that captions begin as the CapTel phone connects to the Captioning Service. During that time, the 911 call-taker will be able to hear everything you say.

State your emergency. If necessary, tell the 911 call-taker you are reading captions.

NOTE: The process for calling 911 is different when using 1-Line CapTel, which automatically converts 911 calls to Voice Carry Over (VCO). Please see Dialing 911 in an Emergency on page 29 for more information about how 1-Line calls to emergency services are different than 2-Line calls.

38 DIALING 911 WITH 2-LINE CAPTEL

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Contents Using Your CapTel IMPORTANT! Dialing 911 in an Emergency Contents Overview CapTel 1-Line ModeHow Does CapTel Work? Features TOP ViewVolume VOL Button & Slide Control Display & Display ButtonsMenu Button Caption ButtonTone Slide Control Hold Button Mute for Captioned CallsLoud Ringer Flash Button Non-Captioned Calls OnlyInstalling Captel Select a LocationFor Desktop Use Setup the CapTelFor Mounting on Wall Register Your Long Distance Provider To Indicate Your Preferred Long Distance Carrier Select OneCalling & Answering 1-LINE Mode Placing a Call with CaptionsAnswering a Call with Captions 1-Line Mode CapTel 1-LinePlacing a Call Without Captions Answering a Call Without CaptionsConversation Volume Adjusting the SoundConversation Tone Ringer Pitch & Volume Using CapTel with Assistive DevicesSignal Meter Knowing What is Happening on the Line Graphic MetersOutgoing Volume Meter Saving Speed Dial Numbers Using Calling FeaturesSpeed Dialing from Memory Redialing from Memory Adjusting Display ContrastReviewing Captions During a Captioned Call Mute During a Non-Captioned Call HoldIncoming Calls Using Caller IDUnanswered Calls Save Captions After Hanging Up Menu SettingsDisplay Contrast Is a Number Required to Dial an Outside Line? Is a number required to dial an outside line? is displayedDo You Have Call-Waiting? Do you have call-waiting? is displayedCaptioning External Answering Machine Messages Captions On Captions On/Off SettingCaptions Off Ringer Pitch Using Automated Touchtone Systems Advanced CallingLeaving Messages on Answering Machines Retrieving Your Voice Mail MessagesCalling Another 1-Line CapTel User CapTel to CapTel Calling a TTY User Via Traditional Relay Dialing 711 1-Line ModeDialing the Relay Voice Number Press the Caption VCO mode Dialing 911 in AN Emergency 1-LINE Mode Dialing 911 in AN Emergency Dialing 911 in AN Emergency Using 2-LINECAPTEL Optional HOW 2-LINE Captel Works Requirements for 2-LINE CaptelSetting UP the Captel for 2-LINE USE Setup phone for 2-LinePlacing a Call with Captions 2-LINE Mode Activate 2-Line MenuIf the Caption Feature is On If the Caption Feature is OffUsing CALL-WAITING with 2-LINE Captel Turning Captions ON/OFF During a CallDialing 911 with 2-LINE Captel Dialing 711 with 2-LINE Captel Line Captel Tips & Hints Problem Solving Helpful TipsThere are errors in the captions Captions seem delayed Helpful Tips Calling with Your CapTel How should I introduce CapTel to the people I call?Special Setup Instructions Connecting an External Signaler or Anwering MachineUsing a Headset or Neckloop Sharing a Telephone Line JackCleaning SpecificationsCare & Repair Captioning Service 10, 23, 29, 33 IndexVoice Carry Over VCO FCC Information Industry Canada Information Safety Instructions Save These Instructions