Ultratec 200 manual IMPORTANT! Dialing 911 in an Emergency

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IMPORTANT! Dialing 911 in an Emergency

To reach help as quickly as possible in an emergency, all 1-LineCapTel calls placed to 911 connect directly to Emergency 911 Services.

911 calls are not routed through the captioning service. This means:

•Emergency 911 calls are not captioned in the same manner as regular CapTel calls.

•Emergency 911 calls are treated as VCO calls* during which the 911 call-taker can hear everything you say, and then types his/her response which appears on the CapTel display screen.

•You speak directly into the handset, as you would with any other CapTel call. The 911 call-taker will hear everything you say. You may not be able to hear the call-taker, but he/she can

type instructions to you, which will appear on the CapTel display screen.

•Watch the CapTel display screen for information.

Please familiarize yourself with Dialing 911 in an Emergency on page 29. (For more information on dialling 911 with 2-Line Mode, see page 38).

*VCO stands for “Voice Carry Over”, a service common in relay in which callers speak for themselves and read typed responses.

Ultratec, Inc.

450 Science Drive

Madison, WI 53711

(888)269-7477 (Voice/CapTel )

(800)482-2424 (TTY)

(866)670-9134 (Spanish CapTel Customer Service)

(608)238-3008 (Fax) CapTel@CapTelMail.com (Email) www.captionedtelephone.com

Fourth edition	is a registered
October 2006	trademark of Ultratec, Inc.
First Printing	CapTel is a trademark and service
© 2005-2006 Ultratec, Inc.	mark of Ultratec, Inc.

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Contents Using Your CapTel IMPORTANT! Dialing 911 in an Emergency Contents How Does CapTel Work? CapTel 1-Line ModeOverview Features TOP ViewMenu Button Volume VOL Button & Slide ControlDisplay & Display Buttons Caption ButtonLoud Ringer Tone Slide ControlHold Button Mute for Captioned Calls Flash Button Non-Captioned Calls OnlyInstalling Captel Select a LocationFor Mounting on Wall Setup the CapTelFor Desktop Use Register Your Long Distance Provider To Indicate Your Preferred Long Distance Carrier Select OneCalling & Answering 1-LINE Mode Placing a Call with CaptionsAnswering a Call with Captions 1-Line Mode CapTel 1-LinePlacing a Call Without Captions Answering a Call Without CaptionsConversation Tone Adjusting the SoundConversation Volume Ringer Pitch & Volume Using CapTel with Assistive DevicesOutgoing Volume Meter Knowing What is Happening on the Line Graphic MetersSignal Meter Speed Dialing from Memory Using Calling FeaturesSaving Speed Dial Numbers Reviewing Captions Adjusting Display ContrastRedialing from Memory During a Captioned Call Mute During a Non-Captioned Call HoldUnanswered Calls Using Caller IDIncoming Calls Display Contrast Menu SettingsSave Captions After Hanging Up Is a Number Required to Dial an Outside Line? Is a number required to dial an outside line? is displayedDo You Have Call-Waiting? Do you have call-waiting? is displayedCaptioning External Answering Machine Messages Captions Off Captions On/Off SettingCaptions On Ringer Pitch Leaving Messages on Answering Machines Using Automated Touchtone SystemsAdvanced Calling Retrieving Your Voice Mail MessagesCalling Another 1-Line CapTel User CapTel to CapTel Dialing the Relay Voice Number Dialing 711 1-Line ModeCalling a TTY User Via Traditional Relay Press the Caption VCO mode Dialing 911 in AN Emergency 1-LINE Mode Dialing 911 in AN Emergency Dialing 911 in AN Emergency Using 2-LINECAPTEL Optional HOW 2-LINE Captel Works Requirements for 2-LINE CaptelSetting UP the Captel for 2-LINE USE Setup phone for 2-LinePlacing a Call with Captions 2-LINE Mode Activate 2-Line MenuIf the Caption Feature is On If the Caption Feature is OffUsing CALL-WAITING with 2-LINE Captel Turning Captions ON/OFF During a CallDialing 911 with 2-LINE Captel Dialing 711 with 2-LINE Captel Line Captel Tips & Hints Problem Solving Helpful TipsThere are errors in the captions Captions seem delayed Helpful Tips Calling with Your CapTel How should I introduce CapTel to the people I call?Using a Headset or Neckloop Special Setup InstructionsConnecting an External Signaler or Anwering Machine Sharing a Telephone Line JackCare & Repair SpecificationsCleaning Captioning Service 10, 23, 29, 33 IndexVoice Carry Over VCO FCC Information Industry Canada Information Safety Instructions Save These Instructions