Ultratec 200 manual Calling with Your CapTel, How should I introduce CapTel to the people I call?

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Calling with Your CapTel

How should I introduce CapTel to the people I call?

When using CapTel, you can choose to tell the other person you are using captioning technology, or you can conduct your call without announcing CapTel at all. It’s your choice!

You may choose to explain, “I am using a Captioned Telephone for this call. This allows me to both hear you and read captions of what you are saying. You may experience a slight delay before I respond while

I read the captions, OK?”

The flow of a CapTel call

CapTel calls are intended to be natural, back-and-forth conversations. You and the other person may interrupt each other. If you are able to understand what was said, you may reply at any time without waiting for all of the captions to appear. The captioning service continuously transcribes what the other person says regardless of whether you are speaking or not.

What are the differences between CapTel and traditional relay?

If you are familiar with relay, you will notice differences between the captionist and a relay Communication Assistant (CA). A traditional relay CA may speak during a call in order to ask for spelling, clarification, or to ask the caller to “slow down.” With CapTel, you have complete control and privacy over your call. The CapTel captionist is never heard nor engaged by the callers. As a CapTel user, you are empowered to ask the person with whom you are speaking for clarification as needed.

CapTel users do not need to say “GA” or “SK” (“Go Ahead” or “Stop Keying”).

To make more than one call in a row, hang up and dial the next telephone number just as you would with any other non-relay call.

HELPFUL TIPS 45

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Contents Using Your CapTel IMPORTANT! Dialing 911 in an Emergency Contents How Does CapTel Work? CapTel 1-Line ModeOverview TOP View FeaturesCaption Button Volume VOL Button & Slide ControlDisplay & Display Buttons Menu ButtonFlash Button Non-Captioned Calls Only Tone Slide ControlHold Button Mute for Captioned Calls Loud RingerSelect a Location Installing CaptelFor Mounting on Wall Setup the CapTelFor Desktop Use To Indicate Your Preferred Long Distance Carrier Select One Register Your Long Distance ProviderPlacing a Call with Captions Calling & Answering 1-LINE ModeCapTel 1-Line Answering a Call with Captions 1-Line ModeAnswering a Call Without Captions Placing a Call Without CaptionsConversation Tone Adjusting the SoundConversation Volume Using CapTel with Assistive Devices Ringer Pitch & VolumeOutgoing Volume Meter Knowing What is Happening on the Line Graphic MetersSignal Meter Speed Dialing from Memory Using Calling FeaturesSaving Speed Dial Numbers Reviewing Captions Adjusting Display ContrastRedialing from Memory During a Non-Captioned Call Hold During a Captioned Call MuteUnanswered Calls Using Caller IDIncoming Calls Display Contrast Menu SettingsSave Captions After Hanging Up Is a number required to dial an outside line? is displayed Is a Number Required to Dial an Outside Line?Do you have call-waiting? is displayed Do You Have Call-Waiting?Captioning External Answering Machine Messages Captions Off Captions On/Off SettingCaptions On Ringer Pitch Retrieving Your Voice Mail Messages Using Automated Touchtone SystemsAdvanced Calling Leaving Messages on Answering MachinesCalling Another 1-Line CapTel User CapTel to CapTel Dialing the Relay Voice Number Dialing 711 1-Line ModeCalling a TTY User Via Traditional Relay Press the Caption VCO mode Dialing 911 in AN Emergency 1-LINE Mode Dialing 911 in AN Emergency Dialing 911 in AN Emergency Using 2-LINECAPTEL Optional Requirements for 2-LINE Captel HOW 2-LINE Captel WorksSetup phone for 2-Line Setting UP the Captel for 2-LINE USEActivate 2-Line Menu Placing a Call with Captions 2-LINE ModeIf the Caption Feature is Off If the Caption Feature is OnTurning Captions ON/OFF During a Call Using CALL-WAITING with 2-LINE CaptelDialing 911 with 2-LINE Captel Dialing 711 with 2-LINE Captel Line Captel Tips & Hints Helpful Tips Problem SolvingThere are errors in the captions Captions seem delayed Helpful Tips How should I introduce CapTel to the people I call? Calling with Your CapTelSharing a Telephone Line Jack Special Setup InstructionsConnecting an External Signaler or Anwering Machine Using a Headset or NeckloopCare & Repair SpecificationsCleaning Index Captioning Service 10, 23, 29, 33Voice Carry Over VCO FCC Information Industry Canada Information Safety Instructions Save These Instructions