Alcatel Carrier Internetworking Solutions 4019, 4018 manual 3Sharing, Call pick-up

Page 13

3Sharing

3.1

Receiving supervised call ringing

To receive the special ringing for calls to another number:

“Supervised call

same key to cancel

ringing” programmed key

3.2

Answering the general bell

When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:

conv.

Pickup

OK

Generalbell

OK

during a conversation

3.3

Manager/secretary filtering

System configuration allows “manager/secretary” groups to be formed, so that the manager’s calls can be directed to one or more secretaries.

From the manager’s or secretary’s telephone:

incoming calls are filtered by a chosen person

(secretary, etc.)

“Filter”

programmed key

same key to cancel

Filtering is indicated on the manager’s telephone by the icon corresponding to the “filtering” programmed key.

3.4 Call pick-up

You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.

If the telephone ringing is in your own pick-up group:

'group call pick-up'

programmed key

If the telephone ringing is not in your pick-up group:

 

 

 

 

c

def

 

 

 

 

ab

Pickup

OK

Set

OK

2

3

 

o

 

 

 

 

jkl

mn

 

 

 

 

6

 

 

 

 

5

 

number of telephone ringing

 

c

def

 

ab

OR

2

3

 

o

 

jkl

mn

 

6

 

5

 

'telephone call

number of

pick-up'

telephone ringing

programmed key

 

 

The system can be configured to prevent call pick-up on certain telephones.

3.5

Answering briefly in place of the operator

Outside calls to the operator will ring on your telephone and you can answer the call:

your telephone will ring at the same time as the switchboard

“Operator help”

same key to

programmed key

cancel

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Contents Alcatel 4018/4019 Page Introduction How to use this guidePage Contents „ Navigation Getting to know your telephoneLoudspeaker Using your telephoneMake a call using the personal phone book Using your telephoneFiltering calls using the voice mailbox Alcatel 4018 only Make a call-back request to a busy numberMute, so that your correspondent cannot hear you Sending Dtmf signalsTo deactivate Terminal idle During a conversation Switching between calls Broker call Making a second call during a conversation Answering a second call during a conversationConference During a conversationPlacing a call on hold hold Placing an outside call on hold parkingStore a number Adjust audio volumeProtection against intrusion Protection of a call Enter the number Programmed keyCall pick-up 3SharingSending a written message to an internal correspondent SharingSend a voice message copy Sending a recorded message to a number / a distribution list Keep in touch When you return, consult recorded messagesDiverting all group calls Keep in touchCancelling all diversions Diverting calls when your line is busy divert if busyDo not disturb Leaving a recorded message for internal callersMessage notification Consulting written messagesActivate/deactivate message notification Change the time slotYour terminal Managing your chargesCharging your calls directly to business accounts Programming your telephone Configuring the telephone ringerInitializing your voice mailbox Customising your voice greetingProgramming your telephone Adjusting screen brightnessSelecting language Programming direct call keysBroadcasting background music on your loudspeaker Identify the terminal you are onLock / unlock your telephone Programming an appointment reminderActivating/deactivating forced headset mode Declaration of compliance Guarantee and clauses
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