User Guide for the SoundPoint IP 550/560 Phone
Placing Calls on Hold
During a call, press |
| or the Hold soft key. The hold icon will display on |
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the line key label. |
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| Press |
| again or the Resume soft key to retrieve the call. The registered | ||
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| line icon appears as the line indicator. |
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Note |
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The Hold feature typically generates music or a beeping tone. Therefore, avoid | |||||
| putting a conference call on hold. Use the mute button instead. |
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| Multiple Calls on Hold |
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| If multiple calls are on hold on a single Line Key, use | and | to switch |
between the calls, and then press the Resume soft key to retrieve the desired call.
If more than two calls are on hold on a single Line Key, an indication appears on the graphic display, for example “2/3”, indicating that this is the second call out of three calls.
If calls are on hold on more than one Line Key, you can view the details of the calls on any Line Key by pressing and holding the Line Key for more than two seconds. If a Line Key is depressed for less than one second, the first call on hold on that Line Key will be retrieved.
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