Polycom 550 manual Calling and Answering from a Locked Phone, Press the Lock soft key

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User Guide for the SoundPoint IP 550/560 Phone

	— DND when locked - You will not receive indication of any incoming
	calls. Calls will go directly to voice mail (if enabled) and display in
	your Missed Calls list when you unlock the phone.
Note
Note	Enabling DND when locked on shared lines disables ringing only. You will still see
	a visual notification of the call and have the option to answer it.

	3. Press the Lock soft key.
	Your phone is locked.
Note
Note	Your phone may be set up so that you can quickly lock your phone by pressing the
	Lock soft key from the idle screen. If you do this, however, you cannot choose how
	to handle incoming calls. Your phone will use the default setting (Allow ringing when
	locked), or the last setting you selected.

To unlock your phone:

1.From the idle screen, press the Unlock soft key.

2.From the Unlock the Phone screen, enter your user password, and then press the Enter soft key.

For information on your user password, including what to do if you forget it, see About Your User Password on page 2-25.

The phone unlocks.

Calling and Answering from a Locked Phone

From a locked phone, anyone can dial the standard emergency number (for example, 911), and up to five authorized numbers that an administrator can set up. You cannot call any other numbers from a locked phone.

If you set up your phone so you can answer incoming calls when it is locked, you can answer calls by first entering your user password.

To call an authorized number from a locked phone:

>>Do one of the following:

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Contents Polycom SoundPoint IP 550/560 Phone User Guide Trademark Information Changes to This Guide Following sections are new for this editionUser Guide for the SoundPoint IP 550/560 Phone Contents Using the Advanced Features of Your Phone Customizing Your PhoneTroubleshooting Your Phone User Guide for the SoundPoint IP 550/560 Phone Viii Getting Started with Your Phone Description Features of Your PhoneFeatures of your SoundPoint IP 550/560 phone are Feature Keys Description Icon Description Using the Navigation Keys Before You Use Your PhoneTo navigate menus and enter data, use these tips If you want to Then do thisRegistering Your Phone Information StatusYou can perform using your phone’s menu system Using the Polycom Web Configuration UtilityRemotely with the Polycom Web Configuration Utility Factory default password for a User is User Guide for the SoundPoint IP 550/560 Phone Using the Basic Features of Your Phone Placing Calls To place a call using the handset Answering Calls Duration and destination Not Disturb key againAnswering When in Another Call Ending Calls Redialing NumbersPlacing Calls on Hold Call the first party Setting Up Conference CallsHosting Conference Calls Confrnc soft key again Managing Conference Calls System administrator Adding Parties to Conference Calls Press the New Call soft key Place a call to a new partyAfter the new party answers, press the Join soft key All parties in the conference call can now hear each otherEnding Conference Calls Joining ConferencesSplitting Conference Calls Information, refer to Hosting Conference Calls on Transferring CallsAfter you exit the conference Performing a Blind Transfer Forwarding Calls URL or IP address, refer to Placing Calls on Enabling Do Not Disturb Assigning Speed Dial Keys Press againSelect Contact Directory Using Voice Mail Mail is saved in a centralized locationLocking and Unlocking the Phone About Your User Password Settings AdvancedSettings Basic Lock Phone Locking and Unlocking Your PhoneYour Missed Calls list when you unlock the phone Calling and Answering from a Locked PhonePress the Lock soft key Your phone is lockedLogging Into Phones Passwords are preset at the factory to the numerals Logging In and Out of a PhoneTo log out of a phone Placing Calls from Phones that are in the Logged Out State Changing Your User Password User Guide for the SoundPoint IP 550/560 Phone Using the Advanced Features of Your Phone Using Multiple Call AppearancesUser Guide for the SoundPoint IP 550/560 Phone Using Text Messaging Select Features Messages Instant MessagesDo one of the following Press . Select Instant Messages Press the Ok soft keyUsing Buddy Lists Updating Your Presence SettingsSelect Features Presence My Status Do one of the following PressManaging Buddies Buddy status list from your contact directoryIntegrating With Microsoft Live Communications Server Select Features Presence Buddy StatusSelect Features Presence Buddy Status Privacy List 2010, contact your system administrator Integrating With Microsoft Lync ServerAudio and video conferences Your buddy status listBroadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk Mode Sending PTT BroadcastsPress the Talk soft key to select a channel to broadcast on When you finish your broadcast, do one of the following Closes and the broadcast endsPeriod Receiving PTT BroadcastsReceiving PTT Broadcasts When You’re Not in an Active Call Receiving PTT Broadcasts During Active CallsEnding PTT Broadcasts Updating Channel Subscriptions To send a page, press the Paging soft key Group Paging ModeSending Pages Receiving Pages Receiving Pages When You’re Not in an Active Call Receiving Pages During Active CallsDefault paging group Handset or press the Headset key, you’ll hear a dial toneAccessing Features with Your Login Credentials Updating Your Phone’s Configuration Restarting Your PhoneTo restart the phone Configuring Basic Settings Changing the Appearance of the Time and DateChanging the Display Contrast Changing the Backlight Intensity Select Settings Basic ContrastSelect Settings Basic Backlight Intensity Select Maximum Intensity Select Backlight On IntensitySelect Backlight Idle Intensity Select Settings Basic Backlight Timeout Changing the Backlight TimeoutEnabling Headset Memory Mode Select Settings Basic Preferences Headset Analog Headset Selecting the Ring Type Selecting the Correct Headset for Electronic HookswitchSelect Settings Basic Ring Type Select Settings Basic Preferences Audible Ringer Changing the Audible RingerSoundPoint IP 550/560 phone supports many languages Select Settings Basic Preferences LanguageChanging the Language Select Background Prioritize Background Select Settings Basic Preferences BackgroundChanging the Background Changing the Soft Key Label Color Muting the Microphone Adjusting the VolumeSelect Settings Basic Preferences Label Color Managing Call Lists Press the More soft key Press the Add soft key Managing ContactsAdding Contacts Customizing Your Phone Select Corporate Directory Search for the contactEditing Contacts Deleting Contacts Placing Calls to ContactsSearching for Contacts Searching the Corporate Directory Customizing Your Phone Ring type Managing Incoming CallsDistinguishing Calls Rejecting Calls Are immediately sent to your voice mailDiverting Calls System Customizations User Guide for the SoundPoint IP 550/560 Phone Troubleshooting Your Phone Controls Power and StartupSymptom Problem Corrective Action Then select Status Network Access to Screens and SystemsLines Line Information. From Settings Basic Preferences Headset Echo CancellationAudio CallingPreferences Audible Ringer Menu Basic SettingsSettings Basic Ring Type Displays Contrast onStatus Licenses Testing Phone HardwareProductivity Suite User Guide for the SoundPoint IP 550/560 Phone Service Agreements Governing LawExclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral ModificationsRussian Compliance SoundPoint IP Echo Cancellation PTC220 Paragraph 8.3.1 Digital Telephone Loudness RatingUse of IP Networks through the Pstn Use of Voice Compression through the PstnEnd-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office

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