Polycom 550 Managing Contacts, Adding Contacts, Press the More soft key Press the Add soft key

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User Guide for the SoundPoint IP 550/560 Phone

Managing Contacts

You can store a large number of contacts in your phone's local contact

directory, accessible by pressing and selecting Contact Directory.

You can dial or search for a contact in this directory. You may be able to add, edit, and delete contacts.

You may have read access to portions of your corporate directory through your phone. The contacts that you can see are determined by your system administrator. You can place calls to contacts in your corporate directory. You may be able to add contacts from the corporate directory to your local contact directory.

Adding Contacts

You can add contacts to your contact directory manually, from a call list, or from your corporate directory (if enabled).

Adding Contacts Manually

To add a contact to the local contact directory manually:

1.Press .

2.Select Contact Directory.

3.Press the More soft key.

4.Press the Add soft key.

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Contents Polycom SoundPoint IP 550/560 Phone User Guide Trademark Information Changes to This Guide Following sections are new for this editionUser Guide for the SoundPoint IP 550/560 Phone Contents Using the Advanced Features of Your Phone Customizing Your PhoneTroubleshooting Your Phone User Guide for the SoundPoint IP 550/560 Phone Viii Getting Started with Your Phone Description Features of Your PhoneFeatures of your SoundPoint IP 550/560 phone are Feature Keys Description Icon Description To navigate menus and enter data, use these tips Using the Navigation KeysBefore You Use Your Phone If you want to Then do thisRegistering Your Phone Information StatusYou can perform using your phone’s menu system Using the Polycom Web Configuration UtilityRemotely with the Polycom Web Configuration Utility Factory default password for a User is User Guide for the SoundPoint IP 550/560 Phone Using the Basic Features of Your Phone Placing Calls To place a call using the handset Answering Calls Duration and destination Not Disturb key againAnswering When in Another Call Ending Calls Redialing NumbersPlacing Calls on Hold Call the first party Setting Up Conference CallsHosting Conference Calls Confrnc soft key again Managing Conference Calls System administrator Adding Parties to Conference Calls After the new party answers, press the Join soft key Press the New Call soft keyPlace a call to a new party All parties in the conference call can now hear each otherEnding Conference Calls Joining ConferencesSplitting Conference Calls Information, refer to Hosting Conference Calls on Transferring CallsAfter you exit the conference Performing a Blind Transfer Forwarding Calls URL or IP address, refer to Placing Calls on Enabling Do Not Disturb Assigning Speed Dial Keys Press againSelect Contact Directory Using Voice Mail Mail is saved in a centralized locationLocking and Unlocking the Phone Settings Basic Lock Phone About Your User PasswordSettings Advanced Locking and Unlocking Your PhonePress the Lock soft key Your Missed Calls list when you unlock the phoneCalling and Answering from a Locked Phone Your phone is lockedLogging Into Phones Passwords are preset at the factory to the numerals Logging In and Out of a PhoneTo log out of a phone Placing Calls from Phones that are in the Logged Out State Changing Your User Password User Guide for the SoundPoint IP 550/560 Phone Using the Advanced Features of Your Phone Using Multiple Call AppearancesUser Guide for the SoundPoint IP 550/560 Phone Using Text Messaging Select Features Messages Instant MessagesDo one of the following Press . Select Instant Messages Press the Ok soft keySelect Features Presence My Status Using Buddy ListsUpdating Your Presence Settings Do one of the following PressManaging Buddies Buddy status list from your contact directoryIntegrating With Microsoft Live Communications Server Select Features Presence Buddy StatusSelect Features Presence Buddy Status Privacy List Audio and video conferences 2010, contact your system administratorIntegrating With Microsoft Lync Server Your buddy status listBroadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk Mode Sending PTT BroadcastsPress the Talk soft key to select a channel to broadcast on Period When you finish your broadcast, do one of the followingCloses and the broadcast ends Receiving PTT BroadcastsReceiving PTT Broadcasts When You’re Not in an Active Call Receiving PTT Broadcasts During Active CallsEnding PTT Broadcasts Updating Channel Subscriptions To send a page, press the Paging soft key Group Paging ModeSending Pages Receiving Pages Receiving Pages When You’re Not in an Active Call Receiving Pages During Active CallsDefault paging group Handset or press the Headset key, you’ll hear a dial toneAccessing Features with Your Login Credentials Updating Your Phone’s Configuration Restarting Your PhoneTo restart the phone Configuring Basic Settings Changing the Appearance of the Time and DateChanging the Display Contrast Changing the Backlight Intensity Select Settings Basic ContrastSelect Settings Basic Backlight Intensity Select Maximum Intensity Select Backlight On IntensitySelect Backlight Idle Intensity Select Settings Basic Backlight Timeout Changing the Backlight TimeoutEnabling Headset Memory Mode Select Settings Basic Preferences Headset Analog Headset Selecting the Ring Type Selecting the Correct Headset for Electronic HookswitchSelect Settings Basic Ring Type Select Settings Basic Preferences Audible Ringer Changing the Audible RingerSoundPoint IP 550/560 phone supports many languages Select Settings Basic Preferences LanguageChanging the Language Select Background Prioritize Background Select Settings Basic Preferences BackgroundChanging the Background Changing the Soft Key Label Color Muting the Microphone Adjusting the VolumeSelect Settings Basic Preferences Label Color Managing Call Lists Press the More soft key Press the Add soft key Managing ContactsAdding Contacts Customizing Your Phone Select Corporate Directory Search for the contactEditing Contacts Deleting Contacts Placing Calls to ContactsSearching for Contacts Searching the Corporate Directory Customizing Your Phone Ring type Managing Incoming CallsDistinguishing Calls Rejecting Calls Are immediately sent to your voice mailDiverting Calls System Customizations User Guide for the SoundPoint IP 550/560 Phone Troubleshooting Your Phone Controls Power and StartupSymptom Problem Corrective Action Then select Status Network Access to Screens and SystemsLines Line Information. From Audio Settings Basic PreferencesHeadset Echo Cancellation CallingPreferences Audible Ringer Menu Basic SettingsSettings Basic Ring Type Displays Contrast onStatus Licenses Testing Phone HardwareProductivity Suite User Guide for the SoundPoint IP 550/560 Phone Service Agreements Governing LawExclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Class B Digital Device or Peripheral Safety and Compliance Part 15 FCC RulesInstallation Instructions ModificationsRussian Compliance SoundPoint IP Echo Cancellation PTC220 Paragraph 8.3.1 Digital Telephone Loudness RatingUse of IP Networks through the Pstn Use of Voice Compression through the PstnEnd-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office
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