Polycom 550 manual Receiving PTT Broadcasts When You’re Not in an Active Call

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Using the Advanced Features of Your Phone

You’ll receive broadcasts on the channels you’re subscribed to as well as Channel 24 (the Priority channel) and Channel 25 (the Emergency channel). If you’ve enabled Do Not Disturb on your phone, you’ll only receive Emergency broadcasts. Non-emergency broadcasts won’t display or play on your phone.

When a broadcast ends, your phone emits an ‘end of transmission’ beep and enters a 10 second waiting period. During this period, you can respond to the broadcast (see Replying to PTT Broadcasts on page 3-13).

Receiving PTT Broadcasts When You’re Not in an Active Call

If you receive a broadcast and you’re not in an active call, the broadcast displays in the center of your screen and immediately plays, regardless of the broadcast priority.

Receiving PTT Broadcasts During Active Calls

How you handle a broadcast when you’re in an active call depends on the broadcast priority and if you’re allowed to receive a broadcast when you’re in an active call.

If the broadcast isn’t a Priority or Emergency page:

•If your phone is allowed to receive broadcasts during active calls, the broadcast displays in the inactive call group as an active broadcast (as shown next) and immediately plays. You’ll hear both the original call and the broadcast. To listen to only the broadcast, hold or end the call.

•If your phone isn’t allowed to receive broadcasts during active calls, the broadcast displays in the inactive call group as a held broadcast, as shown next. To listen to the broadcast, hold or end the call or press the Accept soft key.

If it’s a Priority or Emergency broadcast, the broadcast displays in the inactive call group as an active broadcast and immediately plays. You’ll hear both the original call and the broadcast. To listen to only the broadcast, hold or end the call.

Replying to PTT Broadcasts

When a broadcast ends, you have a chance to respond to it before the channel closes.

When a broadcast ends, the broadcast enters a 10 second waiting period (as shown next). During this period, the channel remains open to receive or send additional broadcasts.

During a waiting period, you can press and hold the Talk soft key and talk to all the people listening on the channel. When you finish talking, release the Talk soft key. The broadcast will enter another waiting period until someone broadcasts again. If no activity occurs within the waiting period, the channel closes and no more broadcasts can take place.

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Contents Polycom SoundPoint IP 550/560 Phone User Guide Trademark Information Following sections are new for this edition Changes to This GuideUser Guide for the SoundPoint IP 550/560 Phone Contents Customizing Your Phone Using the Advanced Features of Your PhoneTroubleshooting Your Phone User Guide for the SoundPoint IP 550/560 Phone Viii Getting Started with Your Phone Features of Your Phone Features of your SoundPoint IP 550/560 phone areDescription Feature Keys Description Icon Description If you want to Then do this Using the Navigation KeysBefore You Use Your Phone To navigate menus and enter data, use these tipsInformation Status Registering Your PhoneUsing the Polycom Web Configuration Utility Remotely with the Polycom Web Configuration UtilityYou can perform using your phone’s menu system Factory default password for a User is User Guide for the SoundPoint IP 550/560 Phone Using the Basic Features of Your Phone Placing Calls To place a call using the handset Answering Calls Not Disturb key again Duration and destinationAnswering When in Another Call Redialing Numbers Ending CallsPlacing Calls on Hold Setting Up Conference Calls Hosting Conference CallsCall the first party Confrnc soft key again Managing Conference Calls System administrator Adding Parties to Conference Calls All parties in the conference call can now hear each other Press the New Call soft keyPlace a call to a new party After the new party answers, press the Join soft keyJoining Conferences Splitting Conference CallsEnding Conference Calls Transferring Calls After you exit the conferenceInformation, refer to Hosting Conference Calls on Performing a Blind Transfer Forwarding Calls URL or IP address, refer to Placing Calls on Enabling Do Not Disturb Press again Assigning Speed Dial KeysSelect Contact Directory Mail is saved in a centralized location Using Voice MailLocking and Unlocking the Phone Locking and Unlocking Your Phone About Your User PasswordSettings Advanced Settings Basic Lock PhoneYour phone is locked Your Missed Calls list when you unlock the phoneCalling and Answering from a Locked Phone Press the Lock soft keyLogging Into Phones Logging In and Out of a Phone Passwords are preset at the factory to the numeralsTo log out of a phone Placing Calls from Phones that are in the Logged Out State Changing Your User Password User Guide for the SoundPoint IP 550/560 Phone Using Multiple Call Appearances Using the Advanced Features of Your PhoneUser Guide for the SoundPoint IP 550/560 Phone Select Features Messages Instant Messages Using Text MessagingPress the Ok soft key Do one of the following Press . Select Instant MessagesDo one of the following Press Using Buddy ListsUpdating Your Presence Settings Select Features Presence My StatusBuddy status list from your contact directory Managing BuddiesSelect Features Presence Buddy Status Select Features Presence Buddy Status Privacy ListIntegrating With Microsoft Live Communications Server Your buddy status list 2010, contact your system administratorIntegrating With Microsoft Lync Server Audio and video conferencesBroadcasting Messages Using Push-to-Talk and Group Paging Sending PTT Broadcasts Push-to-Talk ModePress the Talk soft key to select a channel to broadcast on Receiving PTT Broadcasts When you finish your broadcast, do one of the followingCloses and the broadcast ends PeriodReceiving PTT Broadcasts During Active Calls Receiving PTT Broadcasts When You’re Not in an Active CallEnding PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending PagesTo send a page, press the Paging soft key Receiving Pages Receiving Pages During Active Calls Receiving Pages When You’re Not in an Active CallHandset or press the Headset key, you’ll hear a dial tone Default paging groupAccessing Features with Your Login Credentials Restarting Your Phone Updating Your Phone’s ConfigurationTo restart the phone Changing the Appearance of the Time and Date Configuring Basic SettingsChanging the Display Contrast Select Settings Basic Contrast Select Settings Basic Backlight IntensityChanging the Backlight Intensity Select Backlight On Intensity Select Backlight Idle IntensitySelect Maximum Intensity Changing the Backlight Timeout Enabling Headset Memory ModeSelect Settings Basic Backlight Timeout Select Settings Basic Preferences Headset Analog Headset Selecting the Correct Headset for Electronic Hookswitch Select Settings Basic Ring TypeSelecting the Ring Type Changing the Audible Ringer Select Settings Basic Preferences Audible RingerSelect Settings Basic Preferences Language Changing the LanguageSoundPoint IP 550/560 phone supports many languages Select Settings Basic Preferences Background Changing the BackgroundSelect Background Prioritize Background Changing the Soft Key Label Color Adjusting the Volume Select Settings Basic Preferences Label ColorMuting the Microphone Managing Call Lists Managing Contacts Adding ContactsPress the More soft key Press the Add soft key Customizing Your Phone Search for the contact Select Corporate DirectoryEditing Contacts Placing Calls to Contacts Deleting ContactsSearching for Contacts Searching the Corporate Directory Customizing Your Phone Managing Incoming Calls Distinguishing CallsRing type Are immediately sent to your voice mail Rejecting CallsDiverting Calls System Customizations User Guide for the SoundPoint IP 550/560 Phone Troubleshooting Your Phone Power and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems Lines Line Information. FromThen select Status Network Calling Settings Basic PreferencesHeadset Echo Cancellation AudioMenu Basic Settings Settings Basic Ring TypePreferences Audible Ringer Contrast on DisplaysTesting Phone Hardware Productivity SuiteStatus Licenses User Guide for the SoundPoint IP 550/560 Phone Governing Law Service AgreementsPolycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or PeripheralRussian Compliance SoundPoint IP PTC220 Paragraph 8.3.1 Digital Telephone Loudness Rating Echo CancellationUse of Voice Compression through the Pstn Use of IP Networks through the PstnEnd-User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office
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