Polycom CX400 manual Controls, Making and Receiving Calls

Troubleshooting Your Polycom® CX400 Cordless Phone

Controls, Making and Receiving Calls

Symptom	Problem	Corrective Action
The Polycom CX400 handset	Your Microsoft Office	Contact your system administrator to
keys do not provide call control	Communicator 2007 client or	ensure your account is configured in
as described in this guide.	your Microsoft Office	Enterprise Voice mode.
	Communications Server 2007
	system may not be configured
	properly.
	Your computer’s USB port may	Do the following steps:
	not be operating correctly.	• Plug your Polycom CX400 cordless
		phone into another USB port that is
		known to be working.
		• Unplug your Polycom CX400 cordless
		phone and reboot your computer.
		Then reconnect your Polycom to a
		USB port that is known to be working.
	Your handset and cradle may not	Re-pair your handset and cradle. Refer to
	be properly paired. In the	Pairing the Polycom CX400 Handset and
	screenshot below, the handset is	Cradle on page 1-5.
	not paired to the cradle.

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