Polycom CX400 manual Access to Screens and Systems, Handset and Cradle on

User Guide Polycom CX400 Cordless Phone

Access to Screens and Systems

Symptom	Problem	Corrective Action
There is no response from key	The Polycom CX400 cordless	Do one of the following steps:
presses.	phone is not in active state.	• Press the keys more slowly.
		• Make a call to the phone to check for
		inbound call display and ringing as
		normal.
	The Polycom CX400 cordless	Do the following steps:
	phone is not paired to the cradle.	• Verify that the Polycom CX400
		handset is paired to the cradle. In the
		screenshot below, the handset is not
		paired to the cradle.
		• Refer to Pairing the Polycom CX400
		Handset and Cradle on page 1-5.
Your handset display shows	Your handset may be paired with	Do the following steps:
another user instead of you.	another user’s cradle.	• Determine which cradle that your
		handset is paired to. Ensure that you
		have not inadvertently swapped
		handsets with another user. Refer to
		Pairing the Polycom CX400 Handset
		and Cradle on page 1-5.
		• If it is not paired with your cradle,
		re-pair your handset.

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