Polycom manual Audio, CX400 Cordless Phone on

User Guide Polycom CX400 Cordless Phone

Audio

Symptom	Problem	Corrective Action
There is no audio on the	Your Microsoft Office	Contact your system administrator to
Polycom CX400 handset	Communication Server 2007	ensure your account is configured in
earpiece.	account may not be configured	Enterprise Voice mode.
	correctly.
There is no audio on the	The headset is not properly	Ensure that the headset is properly
headset.	connected or turned on. Volume	connected. Ensure that the headset
	may be set too low.	amplifier (if required for your headset) is
		turned on and/or the volume is correctly
		adjusted).
Pressing the Speakerphone key	The Audio settings in your	Adjust the audio settings in Microsoft
has no effect. The sound still	Microsoft Office Communicator	Office Communicator 2007 to ensure that
comes out of the handset	2007 client are not correct.	speaker audio is directed to your
earpiece.		computer’s speakers. For more
		information, refer to Configuring Microsoft
		Office Communicator 2007 for Polycom
		CX400 Cordless Phone on page 1-9.
The handset does not ring when	Normally, ringing sounds are	Adjust the audio settings in Microsoft
a call arrives. The ringing sound	directed to the computer’s	Office Communicator 2007 to ensure that
may actually be coming through	speakers, but the audio settings	speaker audio for general computer
the handset's earpiece, but is too	in Microsoft Office	sounds is directed to your computer’s
quiet to hear easily.	Communicator are not set	speakers. For more information, refer to
	correctly.	Configuring Microsoft Office
		Communicator 2007 for Polycom CX400
		Cordless Phone on page 1-9.
You can no longer hear general	Normally, ringing sounds are	Adjust the audio settings in Microsoft
PC sounds through your PC's	directed to the computer’s	Office Communicator 2007 to ensure that
speakers. All computer sounds	speakers, but the audio settings	speaker audio for general computer
now seem to be directed to the	in Microsoft Office	sounds is directed to your computer’s
handset’s earpiece	Communicator are not set	speakers. For more information,
	correctly.	Configuring Microsoft Office
		Communicator 2007 for Polycom CX400
		Cordless Phone on page 1-9.

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