Clarity INT9 manual Troubleshooting, Locate your problem

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Clarity - INT9 A/D converter

Troubleshooting

4 Troubleshooting

If you will not find your answers here, use the www.dataapex.com website where the Support menu will navigate you to frequently asked questions (FAQ), Clarity email conference archive or contact to DataApex helpdesk.

4.1Locate your problem:

When troubles occur, the fastest way to find a solution for it is to search for it in the following index via the Dialog (window), in which the problem occured, Error Messages that apear or according to utilized Hardware. The name of the window/dialog is visible in its header.

Names of individual Clarity Instruments appear in the header instead of the common term “Instrument”.

Dialog

 

 

-

Clarity

 

30

-

Data Acquisition

 

30

-

Instrument

 

29

-

Method Setup

 

29

-

Sequence

 

29

-

Single Analysis

 

29

-

System Configuration

21, 29, 30

Error Messages

 

 

-

Board malfunction

 

21

-

Cannot create detector

21

-

Cannot find driver file ...

21

-

Cannot find first board

21

-

Cannot find second board

21

-

Disabled (in the status line)

29

-

Error Occurred During Setup

21

-

Simulated (in Data Acquisition)

30

 

Note:

To find solutions for error messages not listed above,

 

 

check the Clarity Getting Started Guide or visit our

 

 

web pages (www.dataapex.com).

 

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Contents Clarity Clarity Hardware Page Using multiple INT9 cards Using the INT9 card Brief Description INT9 Acquisition cardHardware and software requirements Advantages of the INT9 A/D converterInstallation Signal cablesINT9 Card Standard cable for Clarity stationDigital output cables Connection with ChromatographStarting marker cables Connecting Clarity to chromatograph Clarity configuration Select the DataApex INT9 A/D Card and pressSetup Control Modules list of the dialog DataApex INT9 A/D Card will appearSystem Configuration multiple Instruments System Configuration two INT9 cards Device Manager two INT9 cards Number of Channels Using the INT9 cardINT9 A/D Card Setup Inversion of Signal Channel 1 toName BipolarMethod Setup Supply FrequencySample Rate Select DetectorRange External Start/Stop Start OnlyStart Restart Start StopDigital Inputs and Outputs DownTroubleshooting Locate your problemProblems with INT9 driver Board malfunctionHow to check the INT9 driver Error status of the driverManual Installation of the INT9 drivers Go to Start Programs Accessories System Tools System Restore Reinstallation of drivers in Windows Invoke the Start Control Panel Add/Remove Hardware Select Add/Troubleshoot a device and press the Next button Clarity directory. Then press the Next button Data Acquisition non-functional Data Acquisition Simulated Clarity INT9 A/D converter Troubleshooting Tables and specifications Description of the INT9 card connector MaleParameters of digital Inputs and Outputs INT9 CE Conformity Declaration Technical Data Input impedance Sample rate