Panasonic KX-TG6700, KX-TG6702 operating instructions Answering system Problem Cause/solution

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Useful Information

 

 

Problem

Cause/solution

The 2nd caller’s

LIn order to use Caller ID, Call Waiting, or Call Waiting

information is not

Caller ID (CWID), you must first contact your telephone

displayed during an

service provider and subscribe to the desired service.

outside call.

After subscribing, you may need to contact your

 

telephone service provider again to activate this

 

specific service, even if you already subscribed to both

 

Caller ID and Call Waiting with Caller ID services

 

(CWID).

Answering system

 

 

 

Problem

Cause/solution

I cannot listen to

LA touch tone phone is required for remote operation.

messages from a remote

LEnter the remote code correctly (page 45).

location.

LThe answering system is off. Turn it on (page 46).

 

 

The unit does not record

LThe answering system is not turned on for the line you

new messages.

wish to record messages from. Select the desired line

 

or both lines by pressing {LINE SELECT} repeatedly,

 

then turn the answering system on (page 40, 46).

 

LThe recording time is set to “Greeting only”. Select

 

a different setting (page 47).

 

LThe message memory is full. Erase unnecessary

 

messages (page 42).

 

LThe answering system is activated for both lines, and

 

the 1st caller is leaving a voice message. The 2nd caller

 

cannot leave a message, but the caller information will

 

be stored (page 33).

 

LIf you subscribe to the Voice Mail service, messages

 

are recorded by the telephone service provider not your

 

telephone (page 47).

I cannot operate the

LSomeone is operating the answering system.

answering system.

LIf someone is talking on a conference call, you cannot

 

operate the answering system. Try again later.

 

 

The message indicator

LNew messages have been recorded. Listen to the new

on the handset slowly

messages (page 42, 43).

flashes in amber.

 

 

 

For assistance, please visit http://www.panasonic.com/phonehelp

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Contents Operating Instructions Introduction Notable differences between KX-TG6700 and KX-TG6702 IntroductionKX-TG6700 KX-TG6702 Included accessories Accessory informationAccessory item Order number Quantity Accessory item Order number Additional/replacement accessoriesSales and support information Expanding your phone systemSave These Instructions Important safety instructionsBattery InstallationMedical Base unit location/avoiding noise For best performanceEnvironment Routine careConnecting the AC adaptor Setting up the base unitOverview Connecting the telephone line cord If you subscribe to a DSL service Connecting the charger KX-TG6702 only Setting up the handsetBattery installation/replacement Battery level Battery icon Battery level Battery chargeBase unit Charger KX-TG6702 only Wall mounting for charger KX-TG6702 only Panasonic battery performance Operation Operating timeWall mount template for the charger Base unit ControlsHandset soft keys Using the navigator keyBase unit display items DisplaysHandset display items Symbol Meaning Symbols used in these operating instructionsSave iOFF HandsetDialing mode Setting the unit before useDisplay language Date and timeHandset line selection Line selectionBase unit line selection Handset Making calls Using the handsetStatus Meaning Adjusting the speaker volumeAdjusting the ringer volume Using the base unitAnswering calls Auto talkChanging the ringer tone Useful features during a callHold button Temporary tone dialing for rotary/ pulse service users For Call Waiting service usersFlash button Handset clarity boosterCall share Handset voice enhancerCall privacy Using the other line during a call Adding items to the handset phonebook Handset phonebookEditing items in the handset phonebook Finding and calling a handset phonebook itemErasing an item in the handset phonebook Copying handset phonebook items Chain dialCopying an item Copying all itemsAdding phone numbers to the speed dialer Base unit speed dialerCalling someone with the speed dialer To erase a stored phone numberCaller ID features Using Caller ID serviceMissed calls Private name displayCaller list Displayed symbolsViewing the caller list and calling back Editing a caller’s phone number before calling backStoring caller information into the handset phonebook Caller ID number auto edit featureErasing selected caller information Erasing all caller informationProgramming by scrolling through the display menus Programmable settingsSave iOFF Main menu Sub-menu Main menu Sub-menu Feature Feature code Setting code Programming using the direct commands 1Line1 2 Line2 Programming Memory capacity Answering systemTurning the answering system on Screening callsPrerecorded greeting message Recording your greeting messagePlaying back the greeting message Erasing your greeting messagePlaying back messages for the desired lines Pausing a messageRepeating a message Skipping a messageKey Command Answering system commandsVoice guidance Calling back Caller ID subscribers onlyRecording a voice memo Voice memoBase unit Memo Remote commands Using the answering system remotelyRemote operation Turning on the answering system remotely Key Remote commandSkipping the greeting message to leave a message OFF For Voice Mail service subscribers Answering system settingsRing count Caller’s recording timeRemote code Recording modeMessage alert Making an intercom call IntercomAnswering an intercom call Answering transferred calls Transferring callsTransferring a call to the answering system Conference callsConference call with 2 outside calls Conference call with an outside call and an intercom call Room monitor Setting room monitorMonitoring a room Deregistering a handset Registering a handsetOFF Registering an additional handset Switching a call between headset and handset speakerphone Additional accessoriesHeadset optional Wall mounting optionalDisplay message Cause/solution Error messagesPlease register General use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solutionCaller ID Problem Cause/solution Answering system Problem Cause/solution FCC and other information Useful Information FCC RF Exposure Warning Specifications Customer Services Directory Customer servicesSan Gabriel Industrial Park WarrantyAve de Infantería, Km One Panasonic Way Secaucus, New JerseyLimited Warranty Limits And Exclusions Index Index Page Panasonic Puerto Rico, Inc When you ship the productCopyright