Panasonic KX-TG2361JX operating instructions Troubleshooting

	Troubleshooting
Problem	Cause & Remedy
You cannot make an intercom/	• Your handset is in remote operation mode
outside call.	(p. 60). Exit by pressing [OFF].
	• The handset you called is too far from the
	base unit.
	• If the handset or base unit is in use, you may
	not be able to make a call. Try again later.
	• You cannot make an outside call when the
	Dial Lock is turned on. To cancel the mode,
	see page 55.
You cannot redial.	• If the last number dialed was more than
	48 digits long, the number will not be
	redialed correctly.
	• You cannot redial when the Dial Lock is
	turned on. To cancel the mode, see page 55.
The handset does not display	• You need to subscribe to Caller ID.
the caller’s phone number.	• Other telephone equipment may be
	interfering with your phone. Disconnect it
	and try again.
	• Other electrical appliances connected to the
	same outlet may be interfering with Caller
	ID.
	• Telephone line noise may be affecting Caller
	ID.
	• The caller requested not to send his/her
	Caller ID information (p. 30).
	• If a call is being transferred to you, the
	Caller ID information will not be displayed.
	• If a (separate) Caller ID box is connected
	between the unit and the telephone wall
	jack, disconnect the Caller ID box or plug
	the unit directly into the wall jack.
The handset and/or base unit	• The handset and/or base unit ringer
does not announce the	volumes are turned off. Set to high, medium,
displayed caller’s name.	or low (p. 17, 18).
	• The Talking Caller ID feature is turned off.
	Turn it on (p. 32).

Useful

The handset and/or base unit does not announce the displayed caller’s name properly.

•Name pronunciation may vary.

•The handset and/or base unit will announce each letter of abbreviations, such as “Co.” and “Inc.”.

•Caller ID supports names of up to 15 letters. If the caller’s name has more than 15 letters, the name will not be announced correctly.

Information

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