Panasonic KX-TG1061, KX-TG1062M, KX-TG1063, KXTG1062M Caller ID Problem Cause/solution

Page 43

 

Useful Information

 

 

Problem

Cause/solution

I fully charged the batteries, but )

L Clean the charge contacts and charge again (page 9).

still flashes or 0is displayed.

L It is time to replace the batteries (page 8).

I fully charged the batteries, but

L Clean the battery ends (S, T) and the charge contacts with a

the operating time seems to be

dry cloth and charge again.

shorter.

 

 

 

Making/answering calls, intercom

 

 

 

Problem

Cause/solution

w is flashing.

L The handset is too far from the base unit. Move closer.

 

L The base unit’s AC adaptor is not properly connected.

 

Reconnect AC adaptor to the base unit.

 

L You are using the base unit or handset in an area with high

 

electrical interference. Re-position the base unit and use the

 

handset away from sources of interference.

 

L The handset is not registered to the base unit. Register it (page

 

27).

Noise is heard, sound cuts in and

L You are using the base unit or handset in an area with high

out.

electrical interference. Re-position the base unit and use the

 

handset away from sources of interference.

 

L Move closer to the base unit.

 

L If you use a DSL/ADSL service, we recommend connecting a

 

DSL/ADSL filter between the base unit and the telephone line

 

jack. Contact your DSL/ADSL provider for details.

The base unit and/or handset

L The ringer volume is turned off. Adjust the ringer volume (page

does not ring.

14).

 

L Silent mode is turned on. Turn it off (page 25).

I cannot make a call.

L The dialing mode may be set incorrectly. Change the setting

 

(page 12).

 

L The handset is too far from the base unit. Move closer and try

 

again.

I cannot make long distance calls.

L Make sure that you have long distance service.

 

 

Caller ID

 

 

 

Problem

Cause/solution

Caller information is not

L You must subscribe to Caller ID service. Contact your service

displayed.

provider/telephone company for details.

 

L If your unit is connected to any additional telephone equipment

 

such as a Caller ID box or cordless telephone line jack, plug the

 

unit directly into the wall jack.

 

L If you use a DSL/ADSL service, we recommend connecting a

 

DSL/ADSL filter between the base unit and the telephone line

 

jack. Contact your DSL/ADSL provider for details.

 

L The name display service may not be available in some areas.

 

Contact your service provider/telephone company for details.

 

L Other telephone equipment may be interfering with this unit.

 

Disconnect the other equipment and try again.

For assistance, please visit http://www.panasonic.com/help

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Contents Operating Instructions Table of Contents Series Model No Base unit Handset Quantity Accessory informationSupplied accessories Model compositionHandset optional KX-TGA106 Additional/replacement accessoriesAccessory item Order number Expanding your phone systemFor your safety Important safety instructions Other information Connections Setting upBattery installation Battery chargeBattery level Icon During a power failureBase unit ControlsHandset Display Using the navigator key/volume key VOL., ?Soft keys Voice guidance language Initial settingsDialing mode Display languageMaking calls Answering calls Useful features during a callHold Flash For call waiting or Call Waiting Caller ID service usersTemporary tone dialing for rotary/pulse service users MuteAdding entries Base unit/handset phonebookGroups Editing entries Finding and calling a phonebook entryErasing entries Chain dial Making a call using a speed dial buttonCanceling a speed dial assignment Speed dialOFF Copying phonebook entriesCopying an entry Copying all entriesBase unit Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus = Base unit / YHandset MenuHandset Main menu Sub-menu Operating Feature Setting System Unit Code Programming using the direct commandsHandset*7 VM tone detect Alarm Silent modeSpecial programming Call block Caller ID subscribers only Additional handsets Registering a unitOperating additional units Registering a handset to a base unitGroup ringer tone for phonebook Using Caller ID serviceCaller ID features Caller listTurning Caller ID auto edit on/off = Base unit / YHandset Caller ID number auto edit featureEditing a caller’s phone number before calling back ExampleErasing all caller information Erasing selected caller informationStoring caller information to the phonebook Turning the answering system on/off Answering systemGreeting message Listening to messages using the base unit To listen to new messages Listening to messages using the handsetOperating the answering system Menu iPLAYRemote operation Remote access codeUsing the answering system remotely Remote commandsNumber of rings before the unit answers a call Answering system settingsSave iOFF For voice mail service subscribers Turning on the answering system remotelyTurning the call screening on/off Message alertTurning VM tone detection on/off Voice mail serviceVoice mail message indication Voice mail VM tone detectionMaking an intercom call IntercomHandset locator Transferring calls, conference callsAnswering a transferred call = Base unit To transfer the callTo establish a conference call Press Conf To transfer the call Press OFF To attach Wall mounting Belt clip ChargerDisplay message Cause/solution Error messagesBattery recharge Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Programmable settings Problem Cause/solutionCaller ID Problem Cause/solution Problem Cause/solutionAnswering system Problem Cause/solution Liquid damage Problem Cause/solution FCC and other information FCC RF Exposure Warning Instalación Guía Rápida EspañolaIdioma de la guía de voz Auricular predeterminado inglés Operaciones básicas Para grabar su propio mensaje Mensaje marcador Preguntas frecuentes 1El auricular inalámbrico muestra Solución rápida de problemasReconecte Reconecte Adaptador Hablar 2El auricular no emite ningún tono de marcaciónCómo registrar un auricular en la unidad base Customer Services Directory United States and Puerto Rico Customer servicesParts Labor One 1 Year Warranty For United States and Puerto RicoShip-In Service One Panasonic Way, Secaucus, New JerseyLimited Warranty Limits And Exclusions Index Copyright Read these Operating InstructionsCall us at 1-800-211-PANA For your future reference
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