Panasonic KXTG6644B, KX-TG6643, KX-TG6644B Caller ID/Talking Caller ID Problem Cause/solution

Page 54

Useful Information

Caller ID/Talking Caller ID

Problem

Cause/solution

Caller information is not

 

R You must subscribe to Caller ID service. Contact

 

displayed.

your service provider/telephone company for

 

 

details.

 

 

R If your unit is connected to any additional

 

 

telephone equipment such as a Caller ID box or

 

 

cordless telephone line jack, plug the unit directly

 

 

into the wall jack.

 

 

R If you use a DSL/ADSL service, we recommend

 

 

connecting a DSL/ADSL filter between the base

 

 

unit and the telephone line jack. Contact your DSL/

 

 

ADSL provider for details.

 

 

R The name display service may not be available in

 

 

some areas. Contact your service provider/

 

 

telephone company for details.

 

 

R Other telephone equipment may be interfering with

 

 

this unit. Disconnect the other equipment and try

 

 

again.

 

 

 

 

Caller information is

R Depending on your service provider/telephone

displayed or announced

company, the unit may display or announce the

late.

caller’s information at the 2nd ring or later.

 

 

R Move closer to the base unit.

 

 

 

 

Caller information is not

R The handset or base unit’s ringer volume is turned

announced.

off. Adjust it (page 17, 28).

 

 

R The Talking Caller ID feature is turned off. Turn it

 

 

on (page 28).

 

 

R The number of rings for the answering system is

 

 

set to 2 ringsor Toll saver. Select a

 

 

different setting (page 43).

 

 

R If the base unit and another handset are having an

 

 

intercom call, your handset does not announce

 

 

caller information.

 

 

 

 

The caller list/incoming

R The Caller ID number auto edit feature is turned

phone numbers are not

off. Turn it on and try again (page 28).

edited automatically.

R You need to call back the edited number to

 

 

activate Caller ID number auto edit.

 

 

 

 

I cannot dial the phone

R The phone number you dialed might have been

number edited in the caller

edited incorrectly (for example, the long distance

list.

“1” or the area code is missing). Edit the phone

 

 

number with another pattern (page 36).

 

 

 

 

Time on the unit has

R Incorrect time information from incoming Caller ID

shifted.

changes the time. Set the time adjustment to

 

 

Manual(off) (page 28).

 

 

 

 

54For assistance, please visit http://www.panasonic.com/help

Image 54
Contents Before initial use, see Getting Started on Introduction Caller ID ServiceVoice Mail Service Important InformationModel composition Accessory information Supplied accessoriesAdditional/replacement accessories KX-TGA410 Expanding your phone systemKX-TGA660 KX-TGA659For your safety Important safety instructions Other information Battery charging Setting upBattery installation ConnectionsBattery level Icon Intelligent eco modePanasonic Ni-MH battery OperationControls HandsetBase unit Belt clip Handset display items Meaning Initial settingsDisplay Base unit display items KX-TG6631 series MeaningDisplay language Dialing modeDate and time Voice guidance languageMaking calls Using the handsetUsing the base unit MSP-PHONENErasing a number in the redial list Available for Pause for PBX/long distance service usersAnswering calls Auto talkHold Useful features during a callProgramming the volume beforehand Temporary handset ringer offHandset clarity booster MuteFlash Mcall WaitnCall share Power back-up operationHandset equalizer MbN Equalizer a MselectnMaking calls during a power failure When 2 or more handsets are registeredAnswering calls during a power failure Making a call using the shared phonebookWhen only 1 handset is registered Shared phonebook Adding entriesGroups Mselectn Finding and calling from a phonebook entryEditing entries MeditnErasing entries Chain dialOFF Dial key Speed dialErasing an entry Editing an entryProgrammable settings Display the menu tree and direct command code tableMmenun #304 #302#303 #211On 0 Off #238 Off-6 #160 Handset#161 #2372 B #122 #120#121 On 0 Off #194Programming Special programming AlarmSilent mode MsavenChanging the handset name Call block Caller ID subscribers onlyMclearn Registering a unit Operating additional unitsRegistering a handset to the base unit Talking Caller ID Using Caller ID serviceCaller ID features Missed calls Handset / Base unit*1Viewing the caller list and calling back Caller listRinger ID Phonebook name announcementEditing a caller’s phone FeatureCaller ID number auto edit Number before calling backErasing selected caller information MbN Phonebook a MselectnMemory capacity including your greeting message Answering systemTurning the answering system on/off Call screeningGreeting message Listening to messages using the base unitUsing a pre-recorded greeting message Recording your greeting messageListening to messages using the handset Calling back Caller ID subscribers onlyOperating the answering system Remote operation Remote access codeVoice memo Recording a voice memoVoice guidance Using the answering system remotelyRemote commands Turning on the answering system remotelyNumber of rings before the unit answers a call Answering system settingsFor voice mail service subscribers Caller’s recording timeMessage alert To erase the voice mail access number Voice mail serviceStoring the voice mail VM access number Voice mail VM tone detectionListening to voice mail messages Turning VM tone detection on/offTransferring calls, conference calls IntercomHandset locator Making an intercom callTo establish a conference call Press Mconfn To complete the transfer Press MoffnTo establish a conference call Mmenun a Answering a transferred call HandsetWall mounting HooksTo stand on a desk Charger Error messages Cause/solutionDisplay message Troubleshooting General use Problem Cause/solutionProgrammable settings Problem Battery recharge Problem Cause/solution Making/answering calls, intercom ProblemCaller ID/Talking Caller ID Problem Cause/solution Answering system Problem Cause/solution Liquid damage Problem Cause/solution FCC and other information FCC RF Exposure Warning Guía Rápida Española Correcto IncorrectoSugerencias de operación Fecha y hora Auricular Preguntas frecuentes ¿Cómo se incrementa el Customer services Or, contact us via the web atTTY users hearing or speech impaired users can call Panasonic Corporation of North America Warranty For United States and Puerto RicoShip-In Service One Panasonic Way, Secaucus, New JerseyLimited Warranty Limits And Exclusions Index Read troubleshooting page in the Operating Instructions For your future reference