Compaq 340622-002 manual 5Troubleshooting

Page 46

5-5Troubleshooting

 

 

 

 

 

Table 5-1

 

 

 

 

 

 

 

 

System Configuration Worksheet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Item

 

 

 

 

Notes

 

 

 

Operating System

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating System Version

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Software Available Base Memory

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tape Software Vendor

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tape Software Version

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Compaq System Configuration Utility

 

 

 

 

 

 

 

 

Version (EISA-based Compaq servers only)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Recommended switch

 

 

Actual option board

 

 

 

settings

 

 

 

 

switch settings

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ADDR

IRQ

 

DMA

 

ADDR

 

AIRQ

 

DMA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Compaq SLR Tape Drive User Guide

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Page 45 Page 47
Contents SLR Tape Drive Compaq SLR Tape Drive User Guide Contents Installing the Software Drivers Appendix B Appendix C Text Conventions Vii About This GuideCompaq Web Site Symbols in TextGetting Help Viii About This GuideTelephone Numbers Ix About This GuideDrive Performance OverviewDrive Capacity Data CompressionSupported QIC formats Cartridge Specifications Compatibility, and FormatsProjected Duty Cycle 2OverviewKit Contents Tools Chapter Drive InstallationRequirements Controller2Drive Installation Setting the Drive’s Scsi IDPreparing the System Locating the Jumper Block 3Drive InstallationSelecting the Scsi ID 4Drive Installation Installing the DriveSelecting the Scsi ID 5Drive Installation Installing the Drive With Rails 6Drive InstallationInstalling the Drive Without Rails 7Drive InstallationInstalling the Power Cable Extender 8Drive Installation9Drive Installation Completing the InstallationReassembling the System 1Installing the Software Drivers Installing the Software DriversObtaining the Drivers 2Installing the Software Drivers Novell IntranetWare/NetWare 3Installing the Software DriversNovell IntranetWare/NetWare 4Installing the Software Drivers Aspi Support5Installing the Software Drivers Compaq Aspi Support6Installing the Software Drivers Microsoft Windows NT7Installing the Software Drivers Microsoft Windows8Installing the Software Drivers SCO OpenServerSCO UnixWare 9Installing the Software DriversSCO UnixWare 10Installing the Software Drivers IBM OS/2SunSoft Solaris 11Installing the Software DriversSunSoft Solaris Banyan Vines 12Installing the Software DriversBanyan Vines Chapter Operating and Cleaning Drive 1Operating and Cleaning the DriveOperation Front Panel Indicators2Operating and Cleaning the Drive Meaning of Front Panel LED Display3Operating and Cleaning the Drive Front Panel Controls4Operating and Cleaning the Drive Handling and Storing a Cartridge5Operating and Cleaning the Drive Loading and Unloading a Cartridge6Operating and Cleaning the Drive Retensioning a CartridgeCleaning Procedure Cleaning GuidelinesUsing the Cartridge’s Write Protect Switch 7Operating and Cleaning the Drive8Operating and Cleaning the Drive Troubleshooting 1TroubleshootingHardware Checks Quick Checklist2Troubleshooting Software Checks3Troubleshooting Troubleshooting Flowchart4Troubleshooting Completing the System Configuration WorksheetChecking for Resource Conflicts 5Troubleshooting 6Troubleshooting Checking Power to the DriveChecking the Drive Checking Software Troubleshooting in Novell IntranetWare/NetWare7Troubleshooting Sense CodesUsing the System Event Log Troubleshooting in Microsoft Windows NT8Troubleshooting 9Troubleshooting A typical Event Viewer display10Troubleshooting Change from Bytes to Words11Troubleshooting Verifying the software driversTroubleshooting in IBM OS/2 Troubleshooting in SCO OpenServer12Troubleshooting Accessing the System Log from Operate utility Troubleshooting in Banyan VinesAccessing the System Log from Operator menu 13Troubleshooting14Troubleshooting Troubleshooting in ArcServe for NTArcServe for NT Logs 15Troubleshooting A typical Activity Log display16Troubleshooting A typical Tape Engine Log displayTroubleshooting with ArcServe for NetWare 17Troubleshooting18Troubleshooting Generic Error Report19Troubleshooting Verifying Recent Changes20Troubleshooting Correcting Intermittent FailuresUpgrading the Firmware 21TroubleshootingUpgrading the Firmware with a Cartridge Upgrading the Firmware By using the Option ROMPaq 22TroubleshootingUpgrading the firmware 23TroubleshootingCreating a ROMPaq diskette Select an Image screen24Troubleshooting For Further AssistanceFederal Communications Commission Notice Regulatory Compliance Notices1Regulatory Compliance Notices Class B Equipment 2Regulatory Compliance NoticesModifications Canadian Notice Avis CanadienEuropean Union Notice CablesJapanese Notice Australian Notice 4Regulatory Compliance NoticesGrounding Methods Appendix B Electrostatic Discharge1Electrostatic 2Electrostatic 1Drive Configuration Options Drive Configuration OptionsLocating the Jumper Block 2Drive Configuration Options Identifying the JumpersSelecting the Scsi ID 3Drive Configuration OptionsTable C-1 Selecting the Scsi ID 4Drive Configuration Options TestingConfiguring the Scsi ID in a SCO OpenServer environment Enabling/Disabling Bus ParityIndex IBM OS/2 Scsi ID Index
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