Compaq 340622-002 manual Installing the Software Drivers

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iv

Chapter 3

Installing the Software Drivers

Obtaining the Drivers

3-1

Novell IntranetWare/NetWare

3-3

ASPI Support

3-4

Microsoft Windows NT

3-6

Microsoft Windows 95

3-7

SCO OpenServer

3-8

SCO UnixWare

3-9

IBM OS/2

3-10

SunSoft Solaris

3-11

Banyan VINES

3-12

Chapter 4

Operating and Cleaning the Drive

Operation

4-2

Front Panel Indicators

4-2

Front Panel Controls

4-3

Handling and Storing a Cartridge

4-4

Loading and Unloading a Cartridge

4-5

Retensioning a Cartridge

4-6

Using the Cartridge’s Write Protect Switch

4-7

Enabling Data Compression

4-7

Cleaning Guidelines

4-7

Cleaning Procedure

4-7

Chapter 5

Troubleshooting

Quick Checklist

5-2

Hardware Checks

5-2

Software Checks

5-2

Checking for Resource Conflicts

5-4

Completing the System Configuration Worksheet

5-4

Checking Power to the Drive

5-6

Checking the Drive

5-6

Compaq SLR Tape Drive User Guide

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Contents SLR Tape Drive Compaq SLR Tape Drive User Guide Contents Installing the Software Drivers Appendix B Appendix C Text Conventions Vii About This GuideSymbols in Text Getting HelpCompaq Web Site Viii About This GuideTelephone Numbers Ix About This GuideOverview Drive CapacityDrive Performance Data CompressionCartridge Specifications Compatibility, and Formats Projected Duty CycleSupported QIC formats 2OverviewKit Contents Chapter Drive Installation RequirementsTools Controller2Drive Installation Setting the Drive’s Scsi IDPreparing the System Locating the Jumper Block 3Drive InstallationSelecting the Scsi ID 4Drive Installation Installing the DriveSelecting the Scsi ID 5Drive Installation Installing the Drive With Rails 6Drive InstallationInstalling the Drive Without Rails 7Drive InstallationInstalling the Power Cable Extender 8Drive Installation9Drive Installation Completing the InstallationReassembling the System 1Installing the Software Drivers Installing the Software DriversObtaining the Drivers 2Installing the Software Drivers Novell IntranetWare/NetWare 3Installing the Software DriversNovell IntranetWare/NetWare 4Installing the Software Drivers Aspi Support5Installing the Software Drivers Compaq Aspi Support6Installing the Software Drivers Microsoft Windows NT7Installing the Software Drivers Microsoft Windows8Installing the Software Drivers SCO OpenServerSCO UnixWare 9Installing the Software DriversSCO UnixWare 10Installing the Software Drivers IBM OS/2SunSoft Solaris 11Installing the Software DriversSunSoft Solaris Banyan Vines 12Installing the Software DriversBanyan Vines Chapter Operating and Cleaning Drive 1Operating and Cleaning the DriveFront Panel Indicators 2Operating and Cleaning the DriveOperation Meaning of Front Panel LED Display3Operating and Cleaning the Drive Front Panel Controls4Operating and Cleaning the Drive Handling and Storing a Cartridge5Operating and Cleaning the Drive Loading and Unloading a Cartridge6Operating and Cleaning the Drive Retensioning a CartridgeCleaning Guidelines Using the Cartridge’s Write Protect SwitchCleaning Procedure 7Operating and Cleaning the Drive8Operating and Cleaning the Drive Troubleshooting 1TroubleshootingQuick Checklist 2TroubleshootingHardware Checks Software Checks3Troubleshooting Troubleshooting Flowchart4Troubleshooting Completing the System Configuration WorksheetChecking for Resource Conflicts 5Troubleshooting 6Troubleshooting Checking Power to the DriveChecking the Drive Troubleshooting in Novell IntranetWare/NetWare 7TroubleshootingChecking Software Sense CodesUsing the System Event Log Troubleshooting in Microsoft Windows NT8Troubleshooting 9Troubleshooting A typical Event Viewer display10Troubleshooting Change from Bytes to Words11Troubleshooting Verifying the software driversTroubleshooting in IBM OS/2 Troubleshooting in SCO OpenServer12Troubleshooting Troubleshooting in Banyan Vines Accessing the System Log from Operator menuAccessing the System Log from Operate utility 13Troubleshooting14Troubleshooting Troubleshooting in ArcServe for NTArcServe for NT Logs 15Troubleshooting A typical Activity Log display16Troubleshooting A typical Tape Engine Log displayTroubleshooting with ArcServe for NetWare 17Troubleshooting18Troubleshooting Generic Error Report19Troubleshooting Verifying Recent Changes20Troubleshooting Correcting Intermittent FailuresUpgrading the Firmware 21TroubleshootingUpgrading the Firmware with a Cartridge Upgrading the Firmware By using the Option ROMPaq 22Troubleshooting23Troubleshooting Creating a ROMPaq disketteUpgrading the firmware Select an Image screen24Troubleshooting For Further AssistanceFederal Communications Commission Notice Regulatory Compliance Notices1Regulatory Compliance Notices Class B Equipment 2Regulatory Compliance NoticesCanadian Notice Avis Canadien European Union NoticeModifications CablesJapanese Notice Australian Notice 4Regulatory Compliance NoticesGrounding Methods Appendix B Electrostatic Discharge1Electrostatic 2Electrostatic 1Drive Configuration Options Drive Configuration OptionsLocating the Jumper Block 2Drive Configuration Options Identifying the JumpersSelecting the Scsi ID 3Drive Configuration OptionsTable C-1 Selecting the Scsi ID Testing Configuring the Scsi ID in a SCO OpenServer environment4Drive Configuration Options Enabling/Disabling Bus ParityIndex IBM OS/2 Scsi ID Index