Dell Expert Guide for Replacing Hard Drives in Tool Storage Systems

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Replacing Hard Drives

The SCv2000/SCv2020 storage systems support hot-swappable hard drives.

The SCv2000 storage system supports up to 12 3.5-inch hard drives installed in a four-column, three-row configuration. The SCv2020 storage system supports up to 24 2.5-inch hard drives installed vertically side-by-side. Hard drives are connected to a backplane through hard drive carriers. Hard drive blanks are installed in the hard drive bays that are not occupied.

Dell Enterprise Plus Drives are the only drives that can be installed in an SCv2000/SCv2020 storage system. If a non Dell Enterprise Plus Drive is installed, Storage Center prevents the drive from being managed.

SCv2000/SCv2020 Storage System Drive Numbering

In an SCv2000/SCv2020 storage system, the drives are numbered from left to right.

Dell Storage Client identifies drives as XX-YY, where XX is the number of the unit ID of the storage system, and YY is the drive position inside the storage system.

An SCv2000 holds up to 12 drives, which are numbered left to right in rows starting from 0 at the top- left drive.

Figure 16. SCv2000 Drive Numbering

An SCv2020 holds up to 24 drives, which are numbered left to right starting from 0.

Figure 17. SCv2020 Drive Numbering

Identifying the Failed Hard Drive

To determine which hard drive failed, use the Dell Storage Client.

1.Click the Hardware tab.

2.In the Hardware tab navigation pane, select the Storage Center.

3.In the Hardware Alerts area, find the hardware alert that identifies the enclosure with the failed hard drive.

Replacing SCv2000/SCv2020 Components

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Contents Dell Storage Center Page Contents SCv2000/SCv2020 Technical Specifications Troubleshooting SCv2000/SCv2020 ComponentsAudience Contacting Dell Revision HistoryRelated Publications Dell Enterprise Manager Administrator’s Guide SCv2000/SCv2020 Storage System Hardware SCv2000/SCv2020 Monitoring and DiagnosticsSCv2000 Front Panel View SCv2000/SCv2020 Back Panel View SCv2000/SCv2020 Back-Panel Features and IndicatorsSCv2000/SCv2020 Storage Controller Features and Indicators About the SCv2000/SCv2020 Storage System About the SCv2000/SCv2020 Storage System About the SCv2000/SCv2020 Storage System SCv2000/SCv2020 Storage Controller with SAS Front-End Ports SCv2000/SCv2020 Drives SCv2000/SCv2020 Drive IndicatorsAbout the SCv2000/SCv2020 Storage System Installation Safety Precautions Safety PrecautionsElectrostatic Discharge Precautions Electrical Safety PrecautionsGeneral Safety Precautions Sending Diagnostic Data Using Dell SupportAssist Pre-Replacement ProceduresShutting Down a Storage Controller Shutting Down the Storage SystemIdentifying the Failed Power Supply Replacing Power Supply/Cooling Fan ModulesReplacing the Front Bezel Page Identifying the Failed Cooling Fan Rear View of the Enclosure Showing the Failed Cooling Fan Replacing a Power Supply/Cooling Fan ModuleRemoving a Power Supply/Cooling Fan Module SCv2000/SCv2020 Storage System Drive Numbering Replacing Hard DrivesIdentifying the Failed Hard Drive Front View of the Enclosure Showing the Failed Hard Drive Replacing a Hard Drive Replacing a Hard DriveInstall Hard Drives in Storage System Replacing a Storage Controller Replacing the Storage Controller BatteryIdentify the Failed Storage Controller Replace a Single Storage Controller Replacing a Storage Controller Replace Both Storage Controllers in Succession Replacing a Storage Controller Replace Both Storage Controllers Simultaneously Replacing Rack RailsStart up the Storage System Post-Replacement ProceduresTroubleshooting Hard Drives Troubleshooting Power Supply/Cooling Fan ModulesTroubleshooting Storage Controllers Technical Specifications SCv2000/SCv2020 Technical SpecificationsSCv2000/SCv2020 Technical Specifications Hour SCv2000/SCv2020 Technical Specifications