Dell E09J, E10J owner manual Revision History, Audience Contacting Dell, Related Publications

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About this Guide

This guide describes how to perform service and maintenance on an SCv2000/SCv2020 storage system.

Revision History

Document Number: 3CC1P

Revision

Date

Description

 

 

 

A00

April 2015

Initial release

Audience

The information provided in this Owner’s Manual is intended for use by Dell end users.

Contacting Dell

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

To contact Dell for sales, technical support, or customer service issues go to www.dell.com/support.

For customized support, enter your system Service Tag on the support page and click Submit.

For general support, browse the product list on the support page and select your product.

Related Publications

The following documentation is available for the SCv2000/SCv2020 storage system.

Dell Storage Center SCv2000 and SCv2020 Storage System Getting Started Guide

Provides information about an SCv2000/SCv2020 storage system, such as installation instructions and technical specifications.

Dell Storage Center SCv2000 and SCv2020 Storage System Deployment Guide

Provides information about an SCv2000/SCv2020 storage system, such as hardware features and deployment instructions.

Dell Storage Center Release Notes

Contains information about new features and known and resolved issues for the Storage Center software.

Dell Storage Center SCv2000 Series Virtual Media Update Instructions

Describes how to install Storage Center software on an SCv2000/SCv2020 storage system using virtual media. Installing Storage Center software using the Storage Center Virtual Media option is intended for use only by sites that cannot update Storage Center using standard methods.

Dell Storage Center Software Update Guide

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Contents Dell Storage Center Page Contents SCv2000/SCv2020 Technical Specifications Troubleshooting SCv2000/SCv2020 ComponentsRelated Publications Revision HistoryAudience Contacting Dell Dell Enterprise Manager Administrator’s Guide SCv2000/SCv2020 Storage System Hardware SCv2000/SCv2020 Monitoring and DiagnosticsSCv2000 Front Panel View SCv2000/SCv2020 Back Panel View SCv2000/SCv2020 Back-Panel Features and IndicatorsSCv2000/SCv2020 Storage Controller Features and Indicators About the SCv2000/SCv2020 Storage System About the SCv2000/SCv2020 Storage System About the SCv2000/SCv2020 Storage System SCv2000/SCv2020 Storage Controller with SAS Front-End Ports SCv2000/SCv2020 Drives SCv2000/SCv2020 Drive IndicatorsAbout the SCv2000/SCv2020 Storage System Installation Safety Precautions Safety PrecautionsGeneral Safety Precautions Electrical Safety PrecautionsElectrostatic Discharge Precautions Sending Diagnostic Data Using Dell SupportAssist Pre-Replacement ProceduresShutting Down a Storage Controller Shutting Down the Storage SystemReplacing the Front Bezel Replacing Power Supply/Cooling Fan ModulesIdentifying the Failed Power Supply Page Identifying the Failed Cooling Fan Rear View of the Enclosure Showing the Failed Cooling Fan Replacing a Power Supply/Cooling Fan ModuleRemoving a Power Supply/Cooling Fan Module Identifying the Failed Hard Drive Replacing Hard DrivesSCv2000/SCv2020 Storage System Drive Numbering Front View of the Enclosure Showing the Failed Hard Drive Replacing a Hard Drive Replacing a Hard DriveInstall Hard Drives in Storage System Replacing a Storage Controller Replacing the Storage Controller BatteryIdentify the Failed Storage Controller Replace a Single Storage Controller Replacing a Storage Controller Replace Both Storage Controllers in Succession Replacing a Storage Controller Replace Both Storage Controllers Simultaneously Replacing Rack RailsStart up the Storage System Post-Replacement ProceduresTroubleshooting Hard Drives Troubleshooting Power Supply/Cooling Fan ModulesTroubleshooting Storage Controllers Technical Specifications SCv2000/SCv2020 Technical SpecificationsSCv2000/SCv2020 Technical Specifications Hour SCv2000/SCv2020 Technical Specifications