Dell E10J, E09J owner manual Identify the Failed Storage Controller

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Controlling access to hard drives

Communicating storage attributes and states to the storage system

NOTE: Do not return the storage controller battery with the failed storage controller. A new battery is not included with a replacement storage controller.

Identify the Failed Storage Controller

To determine which storage controller failed, use the Dell Storage Client .

1.Click the Hardware tab.

2.In the Hardware tab navigation pane, select the Storage Center.

3.In the Hardware Alerts area, find the hardware alert that identifies the enclosure with the failed storage controller.

Figure 23. Hardware Alert Identifying the Enclosure with the Failed Storage Controller

4.In the Hardware tab navigation pane, expand the Enclosures entry.

5.Click I/O Modules. The status of each storage controller is displayed in the I/O Modules tab.

6.Select the failed storage controller to display its location in the IO Module View tab.

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Replacing SCv2000/SCv2020 Components

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Contents Dell Storage Center Page Contents Troubleshooting SCv2000/SCv2020 Components SCv2000/SCv2020 Technical SpecificationsRevision History Audience Contacting DellRelated Publications Dell Enterprise Manager Administrator’s Guide SCv2000/SCv2020 Monitoring and Diagnostics SCv2000/SCv2020 Storage System HardwareSCv2000 Front Panel View SCv2000/SCv2020 Back-Panel Features and Indicators SCv2000/SCv2020 Back Panel ViewSCv2000/SCv2020 Storage Controller Features and Indicators About the SCv2000/SCv2020 Storage System About the SCv2000/SCv2020 Storage System About the SCv2000/SCv2020 Storage System SCv2000/SCv2020 Storage Controller with SAS Front-End Ports SCv2000/SCv2020 Drive Indicators SCv2000/SCv2020 DrivesAbout the SCv2000/SCv2020 Storage System Safety Precautions Installation Safety PrecautionsElectrical Safety Precautions Electrostatic Discharge PrecautionsGeneral Safety Precautions Shutting Down a Storage Controller Pre-Replacement ProceduresSending Diagnostic Data Using Dell SupportAssist Shutting Down the Storage SystemReplacing Power Supply/Cooling Fan Modules Identifying the Failed Power SupplyReplacing the Front Bezel Page Identifying the Failed Cooling Fan Replacing a Power Supply/Cooling Fan Module Rear View of the Enclosure Showing the Failed Cooling FanRemoving a Power Supply/Cooling Fan Module Replacing Hard Drives SCv2000/SCv2020 Storage System Drive NumberingIdentifying the Failed Hard Drive Front View of the Enclosure Showing the Failed Hard Drive Replacing a Hard Drive Replacing a Hard DriveInstall Hard Drives in Storage System Replacing the Storage Controller Battery Replacing a Storage ControllerIdentify the Failed Storage Controller Replace a Single Storage Controller Replacing a Storage Controller Replace Both Storage Controllers in Succession Replacing a Storage Controller Replacing Rack Rails Replace Both Storage Controllers SimultaneouslyPost-Replacement Procedures Start up the Storage SystemTroubleshooting Power Supply/Cooling Fan Modules Troubleshooting Hard DrivesTroubleshooting Storage Controllers SCv2000/SCv2020 Technical Specifications Technical SpecificationsSCv2000/SCv2020 Technical Specifications Hour SCv2000/SCv2020 Technical Specifications