Dell E10J Troubleshooting SCv2000/SCv2020 Components, SCv2000/SCv2020 Technical Specifications

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Replace Both Storage Controllers in Succession	33
Replace Both Storage Controllers Simultaneously	35
Replacing Rack Rails	35
Post-Replacement Procedures	36
Start up the Storage System	36
Sending Diagnostic Data Using Dell SupportAssist	36
3 Troubleshooting SCv2000/SCv2020 Components	37
Troubleshooting Power Supply/Cooling Fan Modules	37
Troubleshooting Hard Drives	37
Troubleshooting Storage Controllers	38
4 SCv2000/SCv2020 Technical Specifications	39
Technical Specifications	39

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Contents Dell Storage Center Page Contents Troubleshooting SCv2000/SCv2020 Components SCv2000/SCv2020 Technical SpecificationsAudience Contacting Dell Revision HistoryRelated Publications Dell Enterprise Manager Administrator’s Guide SCv2000/SCv2020 Monitoring and Diagnostics SCv2000/SCv2020 Storage System HardwareSCv2000 Front Panel View SCv2000/SCv2020 Back-Panel Features and Indicators SCv2000/SCv2020 Back Panel ViewSCv2000/SCv2020 Storage Controller Features and Indicators About the SCv2000/SCv2020 Storage System About the SCv2000/SCv2020 Storage System About the SCv2000/SCv2020 Storage System SCv2000/SCv2020 Storage Controller with SAS Front-End Ports SCv2000/SCv2020 Drive Indicators SCv2000/SCv2020 DrivesAbout the SCv2000/SCv2020 Storage System Safety Precautions Installation Safety PrecautionsElectrostatic Discharge Precautions Electrical Safety PrecautionsGeneral Safety Precautions Pre-Replacement Procedures Sending Diagnostic Data Using Dell SupportAssistShutting Down a Storage Controller Shutting Down the Storage SystemIdentifying the Failed Power Supply Replacing Power Supply/Cooling Fan ModulesReplacing the Front Bezel Page Identifying the Failed Cooling Fan Replacing a Power Supply/Cooling Fan Module Rear View of the Enclosure Showing the Failed Cooling FanRemoving a Power Supply/Cooling Fan Module SCv2000/SCv2020 Storage System Drive Numbering Replacing Hard DrivesIdentifying the Failed Hard Drive Front View of the Enclosure Showing the Failed Hard Drive Replacing a Hard Drive Replacing a Hard DriveInstall Hard Drives in Storage System Replacing the Storage Controller Battery Replacing a Storage ControllerIdentify the Failed Storage Controller Replace a Single Storage Controller Replacing a Storage Controller Replace Both Storage Controllers in Succession Replacing a Storage Controller Replacing Rack Rails Replace Both Storage Controllers SimultaneouslyPost-Replacement Procedures Start up the Storage SystemTroubleshooting Power Supply/Cooling Fan Modules Troubleshooting Hard DrivesTroubleshooting Storage Controllers SCv2000/SCv2020 Technical Specifications Technical SpecificationsSCv2000/SCv2020 Technical Specifications Hour SCv2000/SCv2020 Technical Specifications