PROBLEMS | CAUSES | SOLUTIONS |
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White streaks come through the holes in | Your generator tank is ejecting scale as it | Rinse the collector (see § descaling your |
the soleplate. | has not been descaled regularly. | steam generator). |
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Brown streaks come through the holes in | You are using chemical descaling agents | Never add this type of product in the |
the soleplate and stain the linen. | or additives in the water for ironing. | water tank or in the boiler (see page 5 for |
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| what water may be used). Contact an |
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| Approved Service Centre. |
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| Fabric fibres have accumulated in the | Clean the soleplate with a |
| holes of the soleplate and are burning. | sponge. |
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The soleplate is dirty or brown and may | Your linen is not rinsed sufficiently or you | Ensure linen is rinsed thoroughly to remove |
stain the linen. | have ironed a new garment before | any soap deposits or chemicals on new |
| washing it. | garmentswhichmaybesuckedupbytheiron. |
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| You are ironing at too high a temperature. | See our recommendations regarding |
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| temperature control setting. |
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| You are using starch. | Always spray starch on the reverse side of |
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| the fabric to be ironed. |
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There is no steam or there is little steam. | The water tank is empty (red light on). | Fill the water tank. |
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| The steam output control dial is set at | Increase the steam output (control dial on |
| minimum. | the control panel). |
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| The soleplate temperature is set to the | The steam generator operates normally |
| maximum. | but the steam is very hot and dry, and hard |
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| to see. |
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Steam comes out around the collector. | The collector is not tightened correctly. | Tighten the collector. |
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| The collector seal is damaged. | Contact an Approved Service Centre. |
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| The appliance is faulty. | Do not use the steam generator and |
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| contact an Approved Service Centre. |
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The red “water tank empty” light is on. | The water tank is empty. | Fill the water tank. |
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Steam or water escapes under the | The rinse plug seal is damaged. | Do not use the steam generator and |
appliance. |
| contact an Approved Service Centre. |
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The “anti calc” indicator is lit. | You have not pressed the “Restart” button. | Press the “Restart” button on the control |
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| panel. |
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If you have any product problems or queries please contact our Customer Relations Team first for expert help and advice
Environment protection first !
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
If you have any problems or queries please call our Customer Relations team first for expert help and advice:
0845 602 1454 - UK
(01) 677 4003 - Ireland
or consult our website - www.tefal.co.uk
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