HP 2103R-CSDI manual Support From, Your Network, Supplier

Page 84

B-4 APPENDIX B: TECHNICAL SUPPORT

Local access numbers are available within the following countries:

Country	Telephone Number

Australia	800 123853
Belgium	0800 71279
Denmark	800 17319
Finland	98 001 4444
France	05 90 81 58
Germany	0130 8180 63
Italy	1678 99085

Country	Telephone Number

Netherlands	06 0228049
Norway	800 11062
Portugal	0505 442607
Russia (Moscow only)	956 0815
Spain	900 964445
Sweden	020 792954
U.K.	0800 626403

Support From	If additional assistance is required, contact your network supplier. Many
Your Network	suppliers are authorized 3Com service partners who are qualified to provide
Supplier	a variety of services, including network planning, installation, hardware
	maintenance, application training, and support services.
	When you contact your network supplier for assistance, have the following
	information ready:
■	Diagnostic error messages

■ A list of system hardware and software, including revision levels ■ Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, refer to the following section on contacting 3Com.

Image 84

Contents Edge Router Module Installation Guide For Ethernet 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Iii Page Contents Configuring the Edge Router Module Monitoring Edge Router Module Operation Index Limited Warranty How to Use This Guide About this GuideIntroduction AudienceConventions List conventions used throughout this guideCommands Related Documents3Com Documents Cisco DocumentsInternational and Hughes LAN Systems, May Page Introduction LAN Product Overview Shows the architecture of each Edge Router module type Module Features Edge RouterIncluding IP/IPX Edge Router Module Features Ethernet LAN Edge Router Module Memory Configurations Feature Set Desktop Memory Type Page Installing the Edge Router Module Installation FlowchartConfigure the Edge Router module Precautionary ProceduresQuick Installation Router moduleCisco Systems Getting Started Guide Quick Installation Edge Router Module Installation Guide for Ethernet UnpackingVerifying Jumper Plug PositionsConfiguring DIP SwitchesConfiguring ONcore Carrier DIP Parameters SwitchesIsolating the ONline Edge Router Module Shows the ONcore carrier DIP switch location Enabling or Disabling Nvram ConfigurationIf the NV SEL DIP switch is To select a network Set the switches according to TableInstalling If you are installingONline Edge Router ModuleTo install the Edge Router module in an ONcore hub ONcore EdgeThis is called a hot swap Installing the Edge Router Module in an ONcore Hub Close the ejectors Figure Opened and Closed Module EjectorsPage Router Module Configuration ManagedOverview Attaching a ManagementTerminal Selecting a Network Saving the Configuration HubConfiguring Carrier in aManaged ONcore This section contains the following topicsCarrier Default Settings Configuring the Carrier in a Managed ONcore Hub DMM DIP Nvram DIP Terminal to Auxiliary port Console Port Attaching a Terminal Cable to the Console Port Mini-DIN connector pinouts are provided in Appendix a Page Module Operation Monitoring EdgeOperation Edge Router Module LEDs Following network management module commands Showing ModuleStatus Each LED is described in TableUsing the Show Module Command Syntax for the Show Module command isONline show module 6 verbose Port Command Ports Syntax for the Show Port command is Edge Router module installed in slot 1 of an ONcore hubONcore show port Page Troubleshooting Troubleshooting Troubleshooting Network Connectivity Problems Problems Correcting OperatingMalfunctions MalfunctionsSeconds, and then power it on Specifications General Specifications ElectricalEnvironmental Specifications Mechanical Specifications5006C-FT Cables when you install all equipment Cable PinoutsOpenHub Management Cable Part Number OHPMGT-CAB OpenHub Management Cable has aDTR CTS TXD CTS Cable Pinouts DTE DCE Ltst CS+ SCTE+ Table A-17 X.21 DTE and DCE Cable Pinouts DB-15 15 Pin Services Online TechnicalThrough the following online systems Days a week, 24 hours a dayAccess by Digital Modem 408Press Return to view the 3ComForum main menu Support From Your NetworkSupplier U.S. and Canada, call 800 876-3266 for customer service To find your authorized service provider3Com CorporationAccessing the 3Com ISD MIB To exit the FTP session, invoke the quit commandContacting 3Com ISD Technical Publications Index NumericsQuick Software 1-8Upgrading Firmware 1-8 memory Page Limited Warranty 408 764-5000 3/18/96