HP 2103R-CSDI manual Corporation, Support contracts are available from 3Com

Page 85

Support From 3Com Corporation

B-5

Support From

If you are unable to receive support from your network supplier, technical

3Com

support contracts are available from 3Com.

Corporation

In the U.S. and Canada, call (800) 876-3266 for customer service.

 

 

If you are outside the U.S. and Canada, contact your local 3Com sales office

 

to find your authorized service provider:

 

Telephone

Country

Number

 

 

Australia (Sydney)

(61) (2) 9937 5000

(Melbourne)

(61) (3) 9653 9515

Belgium*

0800 71429

Brazil

(55) (11) 546 0869

Canada

(905) 882 9964

Denmark*

800 17309

Finland*

0800 113153

France*

05 917959

Germany*

0130 821502

Hong Kong

(852) 2501 1111

Ireland*

1 800 553117

Italy*

1678 79489

* These numbers are toll-free.

 

Telephone

Country

Number

 

 

 

 

Japan

(81)

(3) 3345 7251

Mexico

(525)

531 0591

Netherlands*

06 0227788

Norway*

800 13376

Singapore

(65)

538 9368

South Africa

(27)

(11)

803 7404

Spain*

900 983125

Sweden*

120 795482

Taiwan

(886)

(2)

577 4352

United Arab Emirates

(971)

(4)

349049

U.K.*

0800 966197

U.S.

(1) (408)

492 1790

 

 

 

 

 

ReturningA product sent directly to 3Com for repair must first be assigned a Return Products for Repair Materials Authorization (RMA) number. A product sent to 3Com without an

RMA number will be returned to the sender unopened, at the sender’s expense.

To obtain an RMA number, call or fax:

Country

Telephone Number

Fax Number

 

 

 

U.S. and Canada

(800) 876 3266, option 2

(408) 764 7120

Europe

31 30 60 29900, option 5

(44) (1442) 275822

Outside Europe, U.S., and Canada

(1) (408) 492 1790

(1) (408) 764 7290

 

 

 

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Contents Edge Router Module Installation Guide For Ethernet 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Iii Page Contents Configuring the Edge Router Module Monitoring Edge Router Module Operation Index Limited Warranty About this Guide How to Use This GuideIntroduction AudienceList conventions used throughout this guide ConventionsCommands Documents Related3Com Documents Cisco DocumentsInternational and Hughes LAN Systems, May Page Introduction LAN Product Overview Shows the architecture of each Edge Router module type Edge Router Module FeaturesIncluding IP/IPX Edge Router Module Features Ethernet LAN Edge Router Module Memory Configurations Feature Set Desktop Memory Type Page Installing the Edge Router Module Flowchart InstallationConfigure the Edge Router module Procedures PrecautionaryQuick Installation Router moduleCisco Systems Getting Started Guide Quick Installation Unpacking Edge Router Module Installation Guide for EthernetPlug Positions Verifying JumperSwitches Configuring DIPONcore Carrier DIP Parameters Switches ConfiguringIsolating the ONline Edge Router Module Enabling or Disabling Nvram Configuration Shows the ONcore carrier DIP switch locationTo select a network Set the switches according to Table If the NV SEL DIP switch isIf you are installing InstallingONline Edge Router ModuleONcore Edge To install the Edge Router module in an ONcore hubThis is called a hot swap Installing the Edge Router Module in an ONcore Hub Opened and Closed Module Ejectors Close the ejectors FigurePage Router Module Managed ConfigurationOverview Management Attaching aTerminal Hub Selecting a Network Saving the ConfigurationCarrier in a ConfiguringManaged ONcore This section contains the following topicsCarrier Default Settings Configuring the Carrier in a Managed ONcore Hub DMM DIP Nvram DIP Terminal to Auxiliary port Console Port Attaching a Terminal Cable to the Console Port Mini-DIN connector pinouts are provided in Appendix a Page Monitoring Edge Module OperationOperation Edge Router Module LEDs Showing Module Following network management module commandsStatus Each LED is described in TableModule Command Syntax for the Show Module command is Using the ShowONline show module 6 verbose Edge Router module installed in slot 1 of an ONcore hub Port Command Ports Syntax for the Show Port command isONcore show port Page Troubleshooting Troubleshooting Troubleshooting Network Connectivity Problems Problems Operating CorrectingMalfunctions MalfunctionsSeconds, and then power it on Specifications Electrical General SpecificationsMechanical Specifications Environmental Specifications5006C-FT Cable Pinouts Cables when you install all equipmentOpenHub Management Cable Part Number OHPMGT-CAB OpenHub Management Cable has aDTR CTS TXD CTS Cable Pinouts DTE DCE Ltst CS+ SCTE+ Table A-17 X.21 DTE and DCE Cable Pinouts DB-15 15 Pin Online Technical ServicesThrough the following online systems Days a week, 24 hours a day408 Access by Digital ModemPress Return to view the 3ComForum main menu Your Network Support FromSupplier To find your authorized service provider U.S. and Canada, call 800 876-3266 for customer service3Com CorporationTo exit the FTP session, invoke the quit command Accessing the 3Com ISD MIBContacting 3Com ISD Technical Publications Numerics IndexQuick Software 1-8Upgrading Firmware 1-8 memory Page Limited Warranty 408 764-5000 3/18/96