HP Pay per use (PPU) Verifying Connectivity from the Utility Meter to HP, Data Transfer by Https

Page 80

IMPORTANT: The WBEM service should be running. If it is not running, start this procedure over, beginning at Step 2.

To test that the CIM server replies to requests, execute the command:

# /opt/wbem/bin/osinfo

You should see output similar to:

OperatingSystem Information

Host: hostname.domainname

Name: HP-UX

Version: B.11.23

UserLicense: Unlimited user license

Number of Users: 1 users

Number of Processes: 173 processes

OSCapability: 64 bit

LastBootTime: Oct 3, 2006 14:55:40 (00200)

LocalDateTime: Oct 11, 2006 18:39:38 (00200)

SystemUpTime: 704638 seconds = 8 days, 3 hrs, 43 mins, 58 secs

4.5 Verifying Connectivity from the Utility Meter to HP

The Utility Meter's data transfer method to HP was configured in the initial Utility Meter installation and configuration. For details of verifying which data transfer method was configured, see Verifying the Utility Meter Data Transport Method. The following sections explain how to test these connections.

Data Transfer by HTTPS

Data Transfer by email

4.5.1Data Transfer by HTTPS

If the Utility Meter is configured to use HTTPS as the data transport method, use the following procedure to verify that HTTPS is correctly configured and that connection from the Utility Meter to HP is operational:

1.Log in as root and run the ConnectionTest command:

a.On the Utility Meter, log in as root

b.Execute the command:

# /opt/meter/bin/ConnectionTest

2.A successful test displays the following output:

Connection Test: Testing the connection to the Receiver Web application server at HP Test passed!

If you receive this output, then the connection from the Utility Meter to HP is operational.

3.If you do not see the “Test passed!” message:

a.Open a Web browser

b.Go to the HP UPS receiver Web server at: https://gnome.hprsn.com/index.html

You should see a “Welcome to gnome” message. If you do not see the welcome message, execute the following traceroute command to see how far the connection goes:

# /usr/contrib/bin/traceroute gnome.hprsn.com

If you are having trouble with the connection test passing, ensure that port 443 on the customer’s firewall is open for traffic between the IP address of the Utility Meter and the host gnome.hprsn.com, which currently has an IP address of 15.217.96.63. gnome.hprsn.com is the host that receives usage reports.

If the connection tests do not pass, you might have a networking problem. For troubleshooting information, see Chapter 5: “Troubleshooting the Utility Meter”. For difficult networking problems, contact your local HP representative.

80 Verifying Utility Meter Operation

Image 80
Contents HP Utility Meter Users Guide for version Page Table of Contents Verifying Utility Meter Operation Troubleshooting the Utility MeterPerforming Utility Meter Tasks Site Preparation Form for Pay Per Use Site Preparation Form for Utility Ready StoragePage List of Figures Page List of Tables Common Utility Meter Tasks Recommended Minimum HardwarePage About This Document Intended AudiencePublishing History Document OrganizationCommon Utility Meter Tasks Locating This Guide Typographic ConventionsRelated Documents HP Encourages Your CommentsPage Introduction OverviewIntroduction What is New for Version Reminder of What was New in VersionRecommended Hardware Swapping Utility Meter HardwareSupported URS Platforms EVASoftware Supported PPU PlatformsUtility Meter Directory Structure Utility Meter Software DependenciesUtility Meter Software Back Up Missing Usage Reports Installation and Support ServicesData Sent to HP Data Transport Methods Utility Pricing Solutions Web Portal OrderingIntroduction Installing and Configuring the Utility Meter Software Skills Required Before Going to the Customer SiteConfiguring the HP-UX System Parameters Installing the HP Systems Insight Manager SoftwareInstalling the Utility Meter Software Usr/sbin/swinstall -s path-to-depotT2805AA Usr/sbin/swinstall -s path-to-depotT5462A# /usr/sbin/swinstall # /usr/sbin/swinstall -s hostnamepathname T2805AA \Configuring the Utility Meter Parameters Completing the Utility Meter Software Installation# /usr/sbin/shutdown -r # /opt/meter/bin/monitor status# /opt/meter/bin/umGUI # /usr/bin/X11/xclock# export DISPLAY=10.x.x.x0.0 Utility Meter GUI Main Window # /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start URS XP Only Installing the XP CV AE CLI Software # /opt/meter/bin/SetupCLIEmail Masquerading Avoiding CLI ConflictsManual email Masquerading # /opt/meter/sbin/sendmail-configAutomated email Masquerading Verifying email Masquerading Try esmtp umeter@localhost Try esmtp umeter@hostname.corp.exampleConfiguring PPU Partitions and URS Devices Completing the Utility Meter Installation and ConfigurationVerifying the Utility Meter Operation Upgrading the Utility Meter Software to VersionInstalling and Configuring the Utility Meter Software Performing Utility Meter Tasks InformationStarting the Utility Meter GUI Utility Meter GUI Main Window should appearStarting the Utility Meter GUI Main Window Main Window Performing Utility Meter Tasks Utility Meter Help Information Utility Meter Configure Tasks Network Configuration Utility Meter Software Parameters To Change the Utility Meter Software Parameters # /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start Storage Devices Namespace Configuration Copy the Meters ConfigurationLoad the Meter’s Configuration Port Protocol https Utility Meter Devices Tasks Configure a Device Add Device 10 Devices TabAdd an EVA Device Performing Utility Meter Tasks Add an XP Device Performing Utility Meter Tasks Add a PPU Wbem Partition/Server 13 Add Device Dialog Box for PPU Wbem Partition/Server Modify Device Change a non-URS Disk Array to URSPerforming Utility Meter Tasks Change PPU Wbem Partition/Server Configuration Parameters View Device17 View Device Error Window Remove DeviceDiscover Physical Devices Utility Meter Diagnose Tasks Meter Connection Status 20 Diagnose TabDevice Connection Verify Device ConnectionDevice Connection PPU Wbem Partition/Server Page Transfer Data through CD Task # /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start Transfer Data through CD Task Performing Utility Meter Tasks # /usr/bin/grep Error /etc/rc.log Verifying Utility Meter OperationVerifying the Utility Meter Hardware is Operational Verifying the Utility Meter Software is Operational# /usr/sbin/swlist /usr/bin/grep -i sim Verifying the Correct Version of HP SIM is InstalledVerifying the CIM Server Software Is Operational # /usr/bin/ps -ef /usr/bin/grep cim /usr/bin/grep -v grep # /usr/bin/kill -9 processidVerifying Connectivity from the Utility Meter to HP Data Transfer by Https# /opt/wbem/bin/osinfo # /opt/meter/bin/ConnectionTestData Transfer by email # /usr/bin/mailqVerify PPU Wbem Partition/Server Configuration Verify PPU Agent ConfigurationVerifying the Data Acquisition Server is Running Verifying the Utility Meter Data Transport MethodTest Connection from PPU Agent to Utility Meter Test Connection from PPU Partition to UPS Web PortalUPS Portal Welcome Page Verifying a Device is Configured in the Utility Meter Verifying a Storage DeviceVerifying a Device is Connected to the Utility Meter Verifying the Connection from the Utility Meter to HPDevice Manager CLI version # /usr/bin/rm /tmp/cli.outTroubleshooting the Utility Meter Troubleshooting Overview# /usr/bin/hostname # /usr/sbin/shutdown -R -HUtility Meter Software Troubleshooting a Device Troubleshooting a Storage DeviceTroubleshooting a Wbem Device Verifying the Correct Version of XP CV AE CLI is InstalledOsinfo -hhostname -s-ulogin Fixing a Disconnected Device with Red Box# /opt/meter/bin/monitor stop Site Preparation Form for Pay Per Use Table A-1 PPU Site Preparation FormNetworking details on the PPU Wbem Partition/Server Site Preparation Form for Utility Ready Storage Table B-1 PPU Networking Details FormNetworking Details for the Command View XP AE Server Networking Details for the Command View EVA Server 100 Data Fields Sent from the Utility Meter to HP CpuidData Fields Sent from the Utility Meter to HP Glossary CLI104 Index Index