HP Pay per use (PPU) manual Verifying a Device is Connected to the Utility Meter

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Figure 4-5 Utility Meter GUI Managed Devices

If the physical disk arrays that are managed by the device do not appear, see Add Device.

If the Utility Meter GUI's Managed Devices Tree (left pane) contains all of the devices and physical disk arrays, then you have verified that they are configured and metered by the Utility Meter.

4.9.2 Verifying a Device is Connected to the Utility Meter

To verify that a device is connected to the Utility Meter, see Device Connection.

If there is a problem with the connection from a device to the Utility Meter, you need to troubleshoot the Utility Meter. For storage-device troubleshooting information, see Troubleshooting a Storage Device.

4.9.3 Verifying the Connection from the Utility Meter to HP

To verify the connection from the Utility Meter to HP for a URS installation, see Verifying Connectivity from the Utility Meter to HP.

If there is a problem with the connection from the Utility Meter to HP, you need to troubleshoot the Utility Meter. For Utility Meter troubleshooting information, see Chapter 5: “Troubleshooting the Utility Meter”.

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Contents HP Utility Meter Users Guide for version Page Table of Contents Troubleshooting the Utility Meter Performing Utility Meter TasksVerifying Utility Meter Operation Site Preparation Form for Utility Ready Storage Site Preparation Form for Pay Per UsePage List of Figures Page Common Utility Meter Tasks Recommended Minimum Hardware List of TablesPage Document Organization About This DocumentIntended Audience Publishing HistoryCommon Utility Meter Tasks HP Encourages Your Comments Locating This GuideTypographic Conventions Related DocumentsPage Overview IntroductionIntroduction Swapping Utility Meter Hardware What is New for VersionReminder of What was New in Version Recommended HardwareEVA Supported URS PlatformsSupported PPU Platforms SoftwareUtility Meter Software Dependencies Utility Meter Software Back UpUtility Meter Directory Structure Installation and Support Services Data Sent to HPMissing Usage Reports Data Transport Methods Ordering Utility Pricing Solutions Web PortalIntroduction Installing and Configuring the Utility Meter Software Before Going to the Customer Site Skills RequiredInstalling the HP Systems Insight Manager Software Configuring the HP-UX System ParametersInstalling the Utility Meter Software # /usr/sbin/swinstall -s hostnamepathname T2805AA \ Usr/sbin/swinstall -s path-to-depotT2805AAUsr/sbin/swinstall -s path-to-depotT5462A # /usr/sbin/swinstall# /opt/meter/bin/monitor status Configuring the Utility Meter ParametersCompleting the Utility Meter Software Installation # /usr/sbin/shutdown -r# /usr/bin/X11/xclock # export DISPLAY=10.x.x.x0.0# /opt/meter/bin/umGUI Utility Meter GUI Main Window # /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start # /opt/meter/bin/SetupCLI URS XP Only Installing the XP CV AE CLI SoftwareAvoiding CLI Conflicts Email Masquerading# /opt/meter/sbin/sendmail-config Automated email MasqueradingManual email Masquerading Verifying email Masquerading Try esmtp umeter@hostname.corp.example Try esmtp umeter@localhostUpgrading the Utility Meter Software to Version Configuring PPU Partitions and URS DevicesCompleting the Utility Meter Installation and Configuration Verifying the Utility Meter OperationInstalling and Configuring the Utility Meter Software Information Performing Utility Meter TasksUtility Meter GUI Main Window should appear Starting the Utility Meter GUIStarting the Utility Meter GUI Main Window Main Window Performing Utility Meter Tasks Utility Meter Help Information Utility Meter Configure Tasks Network Configuration Utility Meter Software Parameters To Change the Utility Meter Software Parameters # /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start Copy the Meters Configuration Load the Meter’s ConfigurationStorage Devices Namespace Configuration Port Protocol https Utility Meter Devices Tasks 10 Devices Tab Configure a Device Add DeviceAdd an EVA Device Performing Utility Meter Tasks Add an XP Device Performing Utility Meter Tasks Add a PPU Wbem Partition/Server 13 Add Device Dialog Box for PPU Wbem Partition/Server Change a non-URS Disk Array to URS Modify DevicePerforming Utility Meter Tasks View Device Change PPU Wbem Partition/Server Configuration ParametersRemove Device 17 View Device Error WindowDiscover Physical Devices Utility Meter Diagnose Tasks 20 Diagnose Tab Meter Connection StatusVerify Device Connection Device ConnectionDevice Connection PPU Wbem Partition/Server Page Transfer Data through CD Task # /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start Transfer Data through CD Task Performing Utility Meter Tasks Verifying the Utility Meter Software is Operational # /usr/bin/grep Error /etc/rc.logVerifying Utility Meter Operation Verifying the Utility Meter Hardware is OperationalVerifying the Correct Version of HP SIM is Installed Verifying the CIM Server Software Is Operational# /usr/sbin/swlist /usr/bin/grep -i sim # /usr/bin/kill -9 processid # /usr/bin/ps -ef /usr/bin/grep cim /usr/bin/grep -v grep# /opt/meter/bin/ConnectionTest Verifying Connectivity from the Utility Meter to HPData Transfer by Https # /opt/wbem/bin/osinfo# /usr/bin/mailq Data Transfer by emailVerifying the Utility Meter Data Transport Method Verify PPU Wbem Partition/Server ConfigurationVerify PPU Agent Configuration Verifying the Data Acquisition Server is RunningTest Connection from PPU Partition to UPS Web Portal Test Connection from PPU Agent to Utility MeterUPS Portal Welcome Page Verifying a Storage Device Verifying a Device is Configured in the Utility MeterVerifying the Connection from the Utility Meter to HP Verifying a Device is Connected to the Utility Meter# /usr/bin/rm /tmp/cli.out Device Manager CLI version# /usr/sbin/shutdown -R -H Troubleshooting the Utility MeterTroubleshooting Overview # /usr/bin/hostnameUtility Meter Software Troubleshooting a Storage Device Troubleshooting a DeviceVerifying the Correct Version of XP CV AE CLI is Installed Troubleshooting a Wbem DeviceFixing a Disconnected Device with Red Box Osinfo -hhostname -s-ulogin# /opt/meter/bin/monitor stop Table A-1 PPU Site Preparation Form Site Preparation Form for Pay Per UseNetworking details on the PPU Wbem Partition/Server Table B-1 PPU Networking Details Form Site Preparation Form for Utility Ready StorageNetworking Details for the Command View XP AE Server Networking Details for the Command View EVA Server 100 Cpuid Data Fields Sent from the Utility Meter to HPData Fields Sent from the Utility Meter to HP CLI Glossary104 Index Index