HP Pay per use (PPU) manual # /opt/meter/bin/monitor stop

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Figure 5-1 Disconnected Device (with red box)

Execute the following procedure to fix a disconnected device:

1.Remove the disconnected device from the Utility Meter. (For details of removing a device, see Remove Device.)

2.Stop the Utility Meter application by executing the following command:

#/opt/meter/bin/monitor stop

3.Start the Utility Meter application by executing the following command:

#/opt/meter/bin/monitor start

4.Add the device, which was removed in Step #1, to the Utility Meter. (For details of adding a device, see Add Device.) Be very careful with the input of the CV server IP address and the password. Click in each field of the Add Device dialog box, type in the appropriate value, and then click in the next field.

94 Troubleshooting the Utility Meter

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Contents HP Utility Meter Users Guide for version Page Table of Contents Performing Utility Meter Tasks Troubleshooting the Utility MeterVerifying Utility Meter Operation Site Preparation Form for Pay Per Use Site Preparation Form for Utility Ready StoragePage List of Figures Page List of Tables Common Utility Meter Tasks Recommended Minimum HardwarePage Publishing History About This DocumentIntended Audience Document OrganizationCommon Utility Meter Tasks Related Documents Locating This GuideTypographic Conventions HP Encourages Your CommentsPage Introduction OverviewIntroduction Recommended Hardware What is New for VersionReminder of What was New in Version Swapping Utility Meter HardwareSupported URS Platforms EVASoftware Supported PPU PlatformsUtility Meter Software Back Up Utility Meter Software DependenciesUtility Meter Directory Structure Data Sent to HP Installation and Support ServicesMissing Usage Reports Data Transport Methods Utility Pricing Solutions Web Portal OrderingIntroduction Installing and Configuring the Utility Meter Software Skills Required Before Going to the Customer SiteConfiguring the HP-UX System Parameters Installing the HP Systems Insight Manager SoftwareInstalling the Utility Meter Software # /usr/sbin/swinstall Usr/sbin/swinstall -s path-to-depotT2805AAUsr/sbin/swinstall -s path-to-depotT5462A # /usr/sbin/swinstall -s hostnamepathname T2805AA \# /usr/sbin/shutdown -r Configuring the Utility Meter ParametersCompleting the Utility Meter Software Installation # /opt/meter/bin/monitor status# export DISPLAY=10.x.x.x0.0 # /usr/bin/X11/xclock# /opt/meter/bin/umGUI Utility Meter GUI Main Window # /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start URS XP Only Installing the XP CV AE CLI Software # /opt/meter/bin/SetupCLIEmail Masquerading Avoiding CLI ConflictsAutomated email Masquerading # /opt/meter/sbin/sendmail-configManual email Masquerading Verifying email Masquerading Try esmtp umeter@localhost Try esmtp umeter@hostname.corp.exampleVerifying the Utility Meter Operation Configuring PPU Partitions and URS DevicesCompleting the Utility Meter Installation and Configuration Upgrading the Utility Meter Software to VersionInstalling and Configuring the Utility Meter Software Performing Utility Meter Tasks InformationStarting the Utility Meter GUI Utility Meter GUI Main Window should appearStarting the Utility Meter GUI Main Window Main Window Performing Utility Meter Tasks Utility Meter Help Information Utility Meter Configure Tasks Network Configuration Utility Meter Software Parameters To Change the Utility Meter Software Parameters # /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start Load the Meter’s Configuration Copy the Meters ConfigurationStorage Devices Namespace Configuration Port Protocol https Utility Meter Devices Tasks Configure a Device Add Device 10 Devices TabAdd an EVA Device Performing Utility Meter Tasks Add an XP Device Performing Utility Meter Tasks Add a PPU Wbem Partition/Server 13 Add Device Dialog Box for PPU Wbem Partition/Server Modify Device Change a non-URS Disk Array to URSPerforming Utility Meter Tasks Change PPU Wbem Partition/Server Configuration Parameters View Device17 View Device Error Window Remove DeviceDiscover Physical Devices Utility Meter Diagnose Tasks Meter Connection Status 20 Diagnose TabDevice Connection Verify Device ConnectionDevice Connection PPU Wbem Partition/Server Page Transfer Data through CD Task # /opt/meter/bin/monitor stop # /opt/meter/bin/monitor start Transfer Data through CD Task Performing Utility Meter Tasks Verifying the Utility Meter Hardware is Operational # /usr/bin/grep Error /etc/rc.logVerifying Utility Meter Operation Verifying the Utility Meter Software is OperationalVerifying the CIM Server Software Is Operational Verifying the Correct Version of HP SIM is Installed# /usr/sbin/swlist /usr/bin/grep -i sim # /usr/bin/ps -ef /usr/bin/grep cim /usr/bin/grep -v grep # /usr/bin/kill -9 processid# /opt/wbem/bin/osinfo Verifying Connectivity from the Utility Meter to HPData Transfer by Https # /opt/meter/bin/ConnectionTestData Transfer by email # /usr/bin/mailqVerifying the Data Acquisition Server is Running Verify PPU Wbem Partition/Server ConfigurationVerify PPU Agent Configuration Verifying the Utility Meter Data Transport MethodTest Connection from PPU Agent to Utility Meter Test Connection from PPU Partition to UPS Web PortalUPS Portal Welcome Page Verifying a Device is Configured in the Utility Meter Verifying a Storage DeviceVerifying a Device is Connected to the Utility Meter Verifying the Connection from the Utility Meter to HPDevice Manager CLI version # /usr/bin/rm /tmp/cli.out# /usr/bin/hostname Troubleshooting the Utility MeterTroubleshooting Overview # /usr/sbin/shutdown -R -HUtility Meter Software Troubleshooting a Device Troubleshooting a Storage DeviceTroubleshooting a Wbem Device Verifying the Correct Version of XP CV AE CLI is InstalledOsinfo -hhostname -s-ulogin Fixing a Disconnected Device with Red Box# /opt/meter/bin/monitor stop Site Preparation Form for Pay Per Use Table A-1 PPU Site Preparation FormNetworking details on the PPU Wbem Partition/Server Site Preparation Form for Utility Ready Storage Table B-1 PPU Networking Details FormNetworking Details for the Command View XP AE Server Networking Details for the Command View EVA Server 100 Data Fields Sent from the Utility Meter to HP CpuidData Fields Sent from the Utility Meter to HP Glossary CLI104 Index Index