HP StoreServ Application Suite for Microsoft Hyper-V Media manual Support and Other Resources

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6 Support and Other Resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

•Product model names and numbers

•Technical support registration number (if applicable)

•Product serial numbers

•Error messages

•Operating system type and revision level

•Detailed questions

Specify the type of support you are requesting:

HP 3PAR storage system	Support request
HP 3PAR StoreServ 7200, 7400, and 7450 Storage	StoreServ 7000 Storage
systems
HP 3PAR StoreServ 10000 Storage systems	3PAR or 3PAR Storage
HP 3PAR T-Class storage systems
HP 3PAR F-Class storage systems

HP 3PAR documentation

For information about:	See:
Supported hardware and software platforms	The Single Point of Connectivity Knowledge for HP
	Storage Products (SPOCK) website:
	http://www.hp.com/storage/spock
Locating HP 3PAR documents	The HP 3PAR StoreServ Storage site:
	http://www.hp.com/go/3par
	To access HP 3PAR documents, click the Support link for
	your product.
HP 3PAR storage system software
Storage concepts and terminology	HP 3PAR StoreServ Storage Concepts Guide
Using the HP 3PAR Management Console (GUI) to configure	HP 3PAR Management Console User's Guide
and administer HP 3PAR storage systems
Using the HP 3PAR CLI to configure and administer storage	HP 3PAR Command Line Interface Administrator’s
systems	Manual
CLI commands	HP 3PAR Command Line Interface Reference
Analyzing system performance	HP 3PAR System Reporter Software User's Guide
Installing and maintaining the Host Explorer agent in order	HP 3PAR Host Explorer User’s Guide
to manage host configuration and connectivity information
Creating applications compliant with the Common Information	HP 3PAR CIM API Programming Reference
Model (CIM) to manage HP 3PAR storage systems

56 Support and Other Resources

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Contents User Guide AbstractDocumentation Contents Documentation feedback Enabling JavaScript on Web Client Using PowerShell Snap-in Command Line InterfaceSupport and Other Resources Index HP 3PAR Recovery Manager for Microsoft Hyper-V Architecture Features of Recovery Manager Software for Microsoft Hyper-V Types of User InterfaceWeb Browser Graphical User Interface PowerShell Cmdlet Graphical and Command Line InterfaceRMH PowerShell Snap-in Cmdlets Virtual Copy Policy About Virtual Copy ManagementVirtual Copy Data Consistency Graphical User Interface Scheduling Tool Recovery Manager for Microsoft Hyper-V Configuration Getting StartedAbout Supported System Configurations Hyper-V Virtual Machine ConfigurationOperating Systems Software PrerequisitesAbout Supported Network Ports Hyper-V Stand-Alone Host ConfigurationAbout Other Requirements Installing HP 3PAR Recovery Manager for Microsoft Hyper-V Installing the SoftwareLicense Agreement dialog Setting Destination Folder dialog Uninstalling the Software Using Microsoft Windows Control PanelUsing RMH InstallShield Wizard Program Maintenance OptionsRemoving the Program dialog Using the Web Client Interface Using Online HelpUnderstanding the Web Client Interface Hyper-V Server ViewHyper-V Server Virtual Machines Tab Hyper-V Server Virtual Volumes Tab Hyper-V Server Virtual Copy Tab Details of Virtual Copy PaneDetails of Virtual Volumes Pane Virtual Machine ViewVirtual Machine Summary Tab Virtual Hard Disks TabVirtual Volumes Tab Virtual Copies Tab Virtual Machine Control Bar Virtual Copy PaneCreate Virtual Copy Last Run Output Accessing the Web Client Type https//RmhServer5555/Server/Html5 in the address barConnecting to Recovery Manager Server Setting Up the Recovery Manager Web ClientConnecting to Hyper-V Server Installing Recovery Manager AgentUninstalling Recovery Manager Agent Adding HP 3PAR StoreServ System Credentials Disconnecting Microsoft Hyper-V ServersUpdating StoreServ Credentials Working with Virtual Copies Creating Virtual CopiesSetting Policy to Virtual Copies Virtual Machines TabVirtual Copy Policy Dialog Box Analyzing Virtual Copies Restoring Virtual Machines From Virtual CopiesRemoving Virtual Copies Mounting Virtual CopiesSelecting a Virtual Copy and Virtual Volume Unmounting Virtual CopiesScheduling Virtual Copy Creation Tasks Unmounting a Virtual CopySchedule Virtual Copy Task Wizard Scheduling Virtual Copy Analysis Tasks Schedule Virtual Copy Task Date and TimeSchedule Virtual Copy Analysis Task Wizard Logging Off From Session Schedule Virtual Copy Analysis Task SummaryUsing PowerShell Snap-in Command Line Interface Connecting to RMH ServerLogin-Rmh Login-RmhparametersConfiguring RMH Server Add-HyperVLogout-Rmhparameters Add-HyperVparametersAdd-StoreServparameters Add-StoreServSet-RmhPolicy Set-RmhPolicyparameters Get-EncryptedLoginCredentialsGet-ClusterNodeNames Get-RmhPolicyparameters Get-RmhPolicyGet-VirtualMachine Show-Connection Get-VirtualMachineparametersShow-Connectionparameters ShowMissingStorageSystemsCreate-vCopy Create-vCopyparametersVmNamesUuids VcNamePrefixGet-vCopy Mount-vCopyGet-vCopyparameters VcNamesUuidsMount-vCopyparameters Restore-vCopyVm Restore-vCopyVmparametersForce RestartVmCleanup Analyze-vCopyUnmount-vCopy Analyze-vCopyparametersUnmount-vCopyparameters HP 3PAR documentation Support and Other ResourcesContacting HP Reference Storage Physical Planning Typographic conventions HP 3PAR branding informationRequired Document conventionsDocumentation feedback Enabling JavaScript on Web Client Add-HyperV PreconditionsSyntax Success PathsAdd-StoreServ Analyze-vCopy Create-vCopy Parameter Optional/RequiredResult with Description Multiple RmhCreateVirtualcopyResult objectsGet-ClusterNodeNames Get-EncryptedLoginPassword Get-EncryptedLoginPassword parametersGet-RmhPolicy Get-vCopy Get-VirtualMachine Login-Rmh Logout-Rmh Mount-vCopy RmhMountVirtualCopySetResult has the following descriptions Remove-HyperV Remove-HyperVparametersRemove-RmhPolicy Remove-RmhPolicyparametersRemove-StoreServ Remove-StoreServparametersRemove-vCopyparameters Remove-vCopyPost Conditions Restore-vCopyVm Restore-vCopyVm Select-HyperVparameters Select-HyperVSet-RmhPolicy Required Name/unique id of VM used to set Policy Show-Connection Unmount-vCopyOptional Displays progress messages Unmount-vCopy Update-HyperV RmhMountVirtualCopySetResultUpdate-StoreServ Update-HyperVparametersUpdate-StoreServparameters About installing McAfee Antivirus Port conflict on user site for portDescription Workaround/ActionIndex GUISoftware prerequisites, 12 supported system configurations