HP
9000 Sheet-feed
manual
HP Scanjet Enterprise
Troubleshooting
Maintenance
Scanner operation problems
Reset the scanner
Clean the paper path
Useful scanner features
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HP Scanjet Enterprise 9000
User Guide
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Contents
HP Scanjet Enterprise
Page
Contents
Product accessibility and support
Scanner hardware
Scanner overview
Scanner front panel buttons
LCD
Rotate the front panel
HP Smart Document Scan Software
Scanner software
HP Scanner Tools Utility
Load originals
Use the scanner
Document loading tips
Load originals
Load documents
Load originals
Chapter
Load cards into the document feeder
Scan and copy
Tips on scanning and copying
Scan from HP Smart Document Scan Software
Scan from the scanner buttons
Scan from ISIS- or TWAIN-compliant scanning software
Scan and copy
Work with scan profiles
Useful scanner features
View profiles
Create HP Smart Document Scan Software profiles
Create scan profiles that use third-party scanning software
Scan extra long documents
Import and export HP Smart Document Scan Profiles
Filter out color from a document color dropout
Reduce file size with hardware compression
Hardware Misfeed Multipick Detection
HP Scanner Tools Utility Maintenance tab
Care and maintenance
Order maintenance and scanning supplies
Clean the scanner glass
Clean the paper path
Clean the rollers
Clean the rollers
Chapter
Replace the rollers
Scanner errors
Troubleshooting
Scanner installation troubleshooting
Basic troubleshooting tips
Uninstall and then reinstall the HP Scanjet utilities
Scanner initialization or hardware problems
Check the cables
Reset the scanner
Check that the scanner has power
Check the USB connection
Scanner has stopped working correctly
Scanner operation problems
Scanner lamp stays on
Scanner will not turn on
Scanner does not scan right away
Scanner scans only one side of a two-sided
Scanned pages are out of order at the scan destination
Scanned image is fuzzy
Optimize scanning and task speeds
Scanned images are not straight
Scan is completely black or completely white
Vertical white stripes appear on the printed
Scan files are too large
Scanner buttons are not working correctly
Scanner paper path problems
Paper jamming, skewing, misfeeds, or multiple-page feeds
Paper does not feed from the scanner
Scanning fragile originals
Originals are curling up in the scanner output tray
Bottom of the scanned image is cut off
An item loaded in the scanner jams repeatedly
Scanned images have streaks or scratches
Clear jams from the scanner paper path
Contact HP Support
LCD Reader
Product accessibility and support
Control of the scanner buttons
Getting assistance
Index
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