HP 9000 Sheet-feed manual Clean the rollers

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Chapter 4

3.Place the unfolded cloth into the document feeder.

4.Press the Tools () button to open the Scanner Tools Utility. Click the Maintenance tab.

5.Click the Clean button to feed the cloth through the scanner.

CAUTION: Wait two minutes for the components to dry before proceeding to the next step.

6.Place up to five pages of printed paper in the scanner. Scan and view the results.

7.If streaks still appear, repeat steps 3 through 5. The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After that, the cloth will dry out.

If repeated cycling of the cleaning cloth does not remove the streaks from the scanned images, clean the rollers.

8.After cleaning, click Record Cleaning on the Maintenance tab of the HP Scanner Tools Utility.

Clean the rollers

Clean the rollers under the following conditions:

The HP Scanner Tools Utility indicates that cleaning is needed.

You experience repeated document jams.

The scanner does not pull pages into the paper path.

The scanned images are elongated.

You frequently scan any of the following types of documents: coated paper, chemically treated documents such as carbonless paper, documents with a large amount of calcium carbonate, documents written with pencils, documents on which the toner has not fused.

20 Care and maintenance

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Contents HP Scanjet Enterprise Page Contents Product accessibility and support Scanner hardware Scanner overviewScanner front panel buttons Rotate the front panel LCDHP Smart Document Scan Software Scanner softwareHP Scanner Tools Utility Load originals Use the scannerDocument loading tips Load originals Load documents Load originals Chapter Load cards into the document feeder Scan and copyTips on scanning and copying Scan from HP Smart Document Scan Software Scan from the scanner buttonsScan from ISIS- or TWAIN-compliant scanning software Scan and copy View profiles Useful scanner featuresWork with scan profiles Create HP Smart Document Scan Software profilesCreate scan profiles that use third-party scanning software Scan extra long documentsImport and export HP Smart Document Scan Profiles Reduce file size with hardware compression Filter out color from a document color dropoutHardware Misfeed Multipick Detection Order maintenance and scanning supplies Care and maintenanceHP Scanner Tools Utility Maintenance tab Clean the scanner glassClean the paper path Clean the rollers Clean the rollers Chapter Replace the rollers Troubleshooting Scanner errorsBasic troubleshooting tips Scanner installation troubleshootingUninstall and then reinstall the HP Scanjet utilities Scanner initialization or hardware problemsCheck the cables Reset the scanner Check that the scanner has powerCheck the USB connection Scanner operation problems Scanner has stopped working correctlyScanner does not scan right away Scanner will not turn onScanner lamp stays on Scanner scans only one side of a two-sidedScanned pages are out of order at the scan destination Scanned image is fuzzyOptimize scanning and task speeds Vertical white stripes appear on the printed Scan is completely black or completely whiteScanned images are not straight Scan files are too largeScanner buttons are not working correctly Scanner paper path problemsPaper jamming, skewing, misfeeds, or multiple-page feeds Originals are curling up in the scanner output tray Scanning fragile originalsPaper does not feed from the scanner Bottom of the scanned image is cut offAn item loaded in the scanner jams repeatedly Scanned images have streaks or scratchesClear jams from the scanner paper path Contact HP Support LCD Reader Product accessibility and supportControl of the scanner buttons Getting assistance Index