HP
9000 Sheet-feed
manual
Scan and copy
Troubleshooting
Maintenance
Scanner operation problems
Reset the scanner
Clean the paper path
Useful scanner features
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For more information, see the online help for the scanning software.
Scan and copy
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Contents
HP Scanjet Enterprise
Page
Contents
Product accessibility and support
Scanner overview
Scanner hardware
Scanner front panel buttons
LCD
Rotate the front panel
Scanner software
HP Smart Document Scan Software
HP Scanner Tools Utility
Use the scanner
Load originals
Document loading tips
Load originals
Load documents
Load originals
Chapter
Scan and copy
Load cards into the document feeder
Tips on scanning and copying
Scan from the scanner buttons
Scan from HP Smart Document Scan Software
Scan from ISIS- or TWAIN-compliant scanning software
Scan and copy
Create HP Smart Document Scan Software profiles
Useful scanner features
Work with scan profiles
View profiles
Scan extra long documents
Create scan profiles that use third-party scanning software
Import and export HP Smart Document Scan Profiles
Filter out color from a document color dropout
Reduce file size with hardware compression
Hardware Misfeed Multipick Detection
Clean the scanner glass
Care and maintenance
HP Scanner Tools Utility Maintenance tab
Order maintenance and scanning supplies
Clean the paper path
Clean the rollers
Clean the rollers
Chapter
Replace the rollers
Scanner errors
Troubleshooting
Scanner installation troubleshooting
Basic troubleshooting tips
Scanner initialization or hardware problems
Uninstall and then reinstall the HP Scanjet utilities
Check the cables
Check that the scanner has power
Reset the scanner
Check the USB connection
Scanner has stopped working correctly
Scanner operation problems
Scanner scans only one side of a two-sided
Scanner will not turn on
Scanner lamp stays on
Scanner does not scan right away
Scanned image is fuzzy
Scanned pages are out of order at the scan destination
Optimize scanning and task speeds
Scan files are too large
Scan is completely black or completely white
Scanned images are not straight
Vertical white stripes appear on the printed
Scanner paper path problems
Scanner buttons are not working correctly
Paper jamming, skewing, misfeeds, or multiple-page feeds
Bottom of the scanned image is cut off
Scanning fragile originals
Paper does not feed from the scanner
Originals are curling up in the scanner output tray
Scanned images have streaks or scratches
An item loaded in the scanner jams repeatedly
Clear jams from the scanner paper path
Contact HP Support
Product accessibility and support
LCD Reader
Control of the scanner buttons
Getting assistance
Index
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