HP 9000 Sheet-feed manual Product accessibility and support

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Scanner initialization or hardware problems	26
Check the USB connection	27
Check that the scanner has power	27
Reset the scanner	27
Scanner has stopped working correctly	28
Scanner operation problems	28
Scanner will not turn on	29
Scanner lamp stays on	29
Scanner does not scan right away	29
Scanner scans only one side of a two-sided page	29
Scanned pages are missing at the scan destination	29
Scanned image is fuzzy	30
Scanned pages are out of order at the scan destination	30
Optimize scanning and task speeds	30
The scan is completely black or completely white	31
Scanned images are not straight	31
Vertical white stripes appear on the printed page	31
Scan files are too large	31
Scanner buttons are not working correctly	32
Scanner paper path problems	32
Paper jamming, skewing, misfeeds, or multiple-page feeds	32
Scanning fragile originals	33
Paper does not feed from the scanner	33
Originals are curling up in the scanner output tray	33
The bottom of the scanned image is cut off	33
The scanned images have streaks or scratches	34
An item loaded in the scanner jams repeatedly	34
Clear jams from the scanner paper path	34
Contact HP Support	35
6 Product accessibility and support
LCD Reader	36
Control of the scanner buttons	36
Getting assistance	37
Index	38

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Contents HP Scanjet Enterprise Page Contents Product accessibility and support Scanner hardware Scanner overviewScanner front panel buttons Rotate the front panel LCDHP Smart Document Scan Software Scanner softwareHP Scanner Tools Utility Load originals Use the scannerDocument loading tips Load originals Load documents Load originals Chapter Load cards into the document feeder Scan and copyTips on scanning and copying Scan from HP Smart Document Scan Software Scan from the scanner buttonsScan from ISIS- or TWAIN-compliant scanning software Scan and copy Useful scanner features Work with scan profilesView profiles Create HP Smart Document Scan Software profilesCreate scan profiles that use third-party scanning software Scan extra long documentsImport and export HP Smart Document Scan Profiles Reduce file size with hardware compression Filter out color from a document color dropoutHardware Misfeed Multipick Detection Care and maintenance HP Scanner Tools Utility Maintenance tabOrder maintenance and scanning supplies Clean the scanner glassClean the paper path Clean the rollers Clean the rollers Chapter Replace the rollers Troubleshooting Scanner errorsBasic troubleshooting tips Scanner installation troubleshootingUninstall and then reinstall the HP Scanjet utilities Scanner initialization or hardware problemsCheck the cables Reset the scanner Check that the scanner has powerCheck the USB connection Scanner operation problems Scanner has stopped working correctlyScanner will not turn on Scanner lamp stays onScanner does not scan right away Scanner scans only one side of a two-sidedScanned pages are out of order at the scan destination Scanned image is fuzzyOptimize scanning and task speeds Scan is completely black or completely white Scanned images are not straightVertical white stripes appear on the printed Scan files are too largeScanner buttons are not working correctly Scanner paper path problemsPaper jamming, skewing, misfeeds, or multiple-page feeds Scanning fragile originals Paper does not feed from the scannerOriginals are curling up in the scanner output tray Bottom of the scanned image is cut offAn item loaded in the scanner jams repeatedly Scanned images have streaks or scratchesClear jams from the scanner paper path Contact HP Support LCD Reader Product accessibility and supportControl of the scanner buttons Getting assistance Index