HP 9000 Sheet-feed manual Load originals

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Scanning the following types of documents might result in paper jams or damage to the documents.

 

 

Wrinkled or creased

 

 

 

Curled documents

 

 

documents

 

 

 

 

 

 

 

 

 

 

 

 

 

Torn documents

 

 

 

Documents with paper clips

 

 

 

 

 

 

or staples

 

 

 

 

 

 

 

 

 

Carbon paper

 

 

 

Coated paper

 

 

 

 

 

 

 

 

 

Extremely thin, translucent

 

 

 

Paper with adhesive notes or

 

 

paper

 

 

 

flags attached

 

 

 

 

 

 

 

 

 

Photos

 

 

 

Overhead transparencies

 

 

 

 

 

 

 

 

 

Papers that are stuck

 

 

 

Paper with wet substances

 

 

together

 

 

 

such as glue or correction

 

 

 

 

 

 

fluid

 

 

 

 

 

 

 

Smooth out any folds or curls in your documents before placing them into the feeder. If the leading edge of a document is curled or folded, it may cause a paper jam.

When loading paper that is smaller than 74 mm (2.9 in) in one dimension (such as business cards), place the pages with the long side parallel to the paper guides.

To scan fragile documents (such as photos or documents on wrinkled or very lightweight paper), place the document in a clear, heavyweight document sleeve no wider than 300 mm (11.8 in) before loading them into the document feeder.

TIP: If you do not have an appropriately-sized document sleeve, consider using a sleeve intended for use in a ring binder. Trim the ring-side edge so the sleeve is no more than 300 mm (11.8 in) wide.

Make sure that the hatch on the document feeder is securely latched. To properly close the hatch, press until you hear a click.

Adjust the paper guides to the width of the documents. Make sure that the paper guides touch the edges of the original. If there is any clearance between the paper guides and the edges of the documents, the scanned image might be skewed.

When placing a stack of documents into the feeder, gently set the stack in the document feeder. Do not drop the stack into the feeder and do not tap the top edge of the stack after you have placed the stack in the document feeder.

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Contents HP Scanjet Enterprise Page Contents Product accessibility and support Scanner overview Scanner hardwareScanner front panel buttons LCD Rotate the front panelScanner software HP Smart Document Scan SoftwareHP Scanner Tools Utility Use the scanner Load originalsDocument loading tips Load originals Load documents Load originals Chapter Scan and copy Load cards into the document feederTips on scanning and copying Scan from the scanner buttons Scan from HP Smart Document Scan SoftwareScan from ISIS- or TWAIN-compliant scanning software Scan and copy Work with scan profiles Useful scanner featuresView profiles Create HP Smart Document Scan Software profilesScan extra long documents Create scan profiles that use third-party scanning softwareImport and export HP Smart Document Scan Profiles Filter out color from a document color dropout Reduce file size with hardware compressionHardware Misfeed Multipick Detection HP Scanner Tools Utility Maintenance tab Care and maintenanceOrder maintenance and scanning supplies Clean the scanner glassClean the paper path Clean the rollers Clean the rollers Chapter Replace the rollers Scanner errors TroubleshootingScanner installation troubleshooting Basic troubleshooting tipsScanner initialization or hardware problems Uninstall and then reinstall the HP Scanjet utilitiesCheck the cables Check that the scanner has power Reset the scannerCheck the USB connection Scanner has stopped working correctly Scanner operation problemsScanner lamp stays on Scanner will not turn onScanner does not scan right away Scanner scans only one side of a two-sidedScanned image is fuzzy Scanned pages are out of order at the scan destinationOptimize scanning and task speeds Scanned images are not straight Scan is completely black or completely whiteVertical white stripes appear on the printed Scan files are too largeScanner paper path problems Scanner buttons are not working correctlyPaper jamming, skewing, misfeeds, or multiple-page feeds Paper does not feed from the scanner Scanning fragile originalsOriginals are curling up in the scanner output tray Bottom of the scanned image is cut offScanned images have streaks or scratches An item loaded in the scanner jams repeatedlyClear jams from the scanner paper path Contact HP Support Product accessibility and support LCD ReaderControl of the scanner buttons Getting assistance Index