HP manual Software for Windows, Printer drivers, HP Color LaserJet 2500 Toolbox, Using Help

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Use the PS printer driver for compatibility with PS needs. Certain printer features are not available in this printer driver.
Use the PCL 5c printer driver if you need print results to look consistent with those from older HP LaserJet printers. Certain features are not available in this printer driver. (Do not use the PCL 5c driver for this printer with older printers.)
Use the PCL 6 printer driver to take full advantage of the printer features. Unless complete backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.

Software for Windows

When you install the software for Windows, you can directly connect the printer to a computer using a USB or parallel cable or you can connect the printer to the network using an optional HP Jetdirect print server card. Different software is available depending on the type of installation you chose. See the getting started guide for installation instructions, and see the Readme for latest software information.

The following software is available to all users of the printer, whether you connected the printer directly to a computer using a parallel cable or USB cable, or whether you connected the printer to the network using an HP Jetdirect print server card.

Printer drivers

A printer driver is a software component that provides access to printer features and provides the means for the computer to communicate with the printer. Choose a printer driver based on the way you use the printer. For help using your printer driver, see “Gaining access to printer driver settings” on page 37.

￿￿￿The printer automatically switches between PS 3 emulation and PCL printer languages depending on the driver you have selected.

Using Help

The printer driver has Help dialog boxes that can be activated from the Help button in the printer driver, the F1 key on the computer keyboard, or the question mark symbol (?) in the upper-right corner of the printer driver. These Help dialog boxes give detailed information about the specific printer driver. Help for the printer driver is separate from the Help for your program.

HP Color LaserJet 2500 Toolbox

HP Color LaserJet 2500 Toolbox is only supported for Windows 98 and later. You must have performed a complete software installation in order to use the HP Color LaserJet 2500 Toolbox.

The HP Color LaserJet 2500 Toolbox provides links to printer status information and help information, such as this user guide; and tools for diagnosing and solving problems. You can also view explanations and animations of light messages on the control panel. The HP Color LaserJet 2500 Toolbox also provides printer status and settings information from the embedded Web server. See “Managing the printer” on page 55 for more information.

18 Printer basics

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Contents Use Page User guide Copyright and License Online and other support HP Customer CareTelephone support Page Contents Managing the printer Index Page Printer basics IntroductionPrinter configurations HP Color LaserJet 2500LHP Color LaserJet HP Color LaserJet 2500nPrinter features Color printingEnhanced memory Printer parts Interface ports Control panel features Understanding Supplies StatusBlack, Cyan, Magenta, and Yellow Supplies Status lights Rotate Carousel buttonCancel Job button Understanding Printer StatusReady light Go light and Go buttonSoftware and supported operating systems Macintosh UNIX, OS/2 LinuxUsing Help Software for WindowsPrinter drivers HP Color LaserJet 2500 ToolboxSoftware for network installations only HP Web JetadminStarting HP Web Jetadmin Embedded Web serverPDEs Mac OS Software for MacintoshPPDs Mac OS 8.6 to 9.x and Mac OS X classic How do I gain access to printer features? Software tipsHow do I get the latest printing software? To download driversUninstalling the printing software Uninstalling software for WindowsTo uninstall software for Windows To uninstall software for Windows 98 and higherUninstalling software for Macintosh Accessories and ordering information Option Description or use Part numberExtended service packs Printer basics Printing tasks Choosing paper and other print media Printer models come with input trays as specified belowSupported print media for tray Supported print media for optional traySupported sizes Supported typesPurchasing paper and other print media To load tray Loading traysLoading tray Loading optional tray To load optional trayLoading optional tray Printing a job To print from Windows To print from Macintosh Gaining access to printer driver settings Using the PCL printer-driver Help Windows onlySelecting a Type or Size Features in the printer driverSelecting a Source Creating and using watermarks Setting a custom paper sizeChanging color settings Reducing or enlarging Creating and using Quick SetsPrinting multiple pages on one sheet of paper N-up printing Restoring default printer-driver settings Printing on different paper for the firstChoosing an output location To print on envelopes Printing on special print mediaPrinting on envelopes Printing on labels More detailsPrinting on grayscale transparencies Printing on custom-sized print media or cardstock Printing on letterhead or preprinted forms Printing on both sides duplexing manually To duplex manuallyCanceling a print job Using color HP ImageREtAutomatic versus Manual color adjustment HP ColorSmartManaging color options Print in GrayscaleRGB Color Manual OptionsHalftone options Matching colors Printing in four-colors CmykPrinting tasks Managing the printer Demo ConfigurationSpecial pages Supplies Status Device tab HP Color LaserJet 2500 ToolboxTo view HP Color LaserJet 2500 Toolbox Troubleshooting tab Using the embedded Web server To open the embedded Web serverInformation tab Networking tab Other linksTo view status messages and information Using Printer Status and AlertsTo choose which status messages appear Managing the printer 4Problem solving and maintenance Where to look for jams Clearing jamsTo clear jams from inside the printer Described in To clear jams from output areas onTo clear jams from input areas Jams from inside the printer onTo clear jams from output areas Page Resolving control panel messages OffOn BlinkingSupplies Status lights Black print cartridge is empty or missing Cyan print cartridge is empty or missingMagenta print cartridge is empty or missing Yellow print cartridge is empty or missingBlack print cartridge is a non-HP print cartridge Cyan print cartridge is a non-HP print cartridgeMagenta print cartridge is a non-HP print cartridge Yellow print cartridge is a non-HP print cartridgePrinter Status lights StartupReady ProcessingAccessory error Service errorInsufficient Memory error Unexpected Size error or 41.x Printer errorBad Transmission error Secondary light patterns for Printer Status lightsBuffer Overflow error Data Received errorGeneral Continuable error Permanent Storage errorSecondary light patterns for Accessory errors 8x.yyyy EIO error53.x2.zz Printer Dimm Slot 2 error 53.x3.zz Printer Dimm Slot 3 errorSolving print-quality problems Print-quality checklistSolving issues with all printed documents Light print or fade Toner specksDropouts Vertical linesLoose toner Gray backgroundToner smear Repetitive defects on the front Repetitive defects on the backMisformed characters Curl or waveSkew Wrinkles or creasesToner scatter outline Random image repetitionIf the problem is not resolved Solving issues with color documents Only black printsMissing or incorrect color Color prints inconsistentlyColors do not match Color pages have inconsistent finishResolving problems that generated messages Symptom Possible Cause SolutionMessage Solution Messages for both Windows and MacintoshResolving problems that did not generate messages Troubleshooting checklistChecking the network Solving general printing problems Supported. See Print media specifications on See Print media specifications on Symptom Possible Cause Solution Solving PostScript PS errors Printing Errors Solving common Macintosh problemsSymptom Possible Cause Solution Problems in the Chooser USB Problems Software troubleshootingCleaning the printer To clean the engineClick Color Calibration Calibrating the printerTo calibrate the printer at the printer To check status and order using the control panel Managing suppliesSupplies life Checking and ordering suppliesTo check and order using the embedded Web server To check and order using Printer Status and AlertsTo check and order using HP Web Jetadmin Storing suppliesHP fraud hotline Resetting the printer for non-HP suppliesHP policy on non-HP supplies Problem solving and maintenance Service and support Hewlett-Packard limited warranty statement Limited warranty for the print cartridges and imaging drum On-site service agreements Availability of support and serviceHP maintenance agreements HP Express Exchange U.S. and Canada only To use HP Express ExchangeRepacking the printer To repack the printerService information form WHO is Returning the EQUIPMENT?Service and support Specificationsinformation and regulatory Printer specifications Supplies specificationsElectrical specifications Volt models HP LaserJetEnvironmental Specifications Recommended Operating Storage Sound Power Declared Per ISOEnvironmental Product Stewardship program Protecting the environmentHP LaserJet printing supplies PaperMaterial restrictions Returns Non-U.S. returnsMaterial safety data sheet Extended warrantySpare parts and supplies availability For more informationFCC regulations Regulatory statements Declaration of ConformityVcci statement Japan Korean EMI statement Laser safety statementCanadian DOC statement Finnish laser statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatPrint media specifications General guidelines Tray specifications Tray 1 specificationsOptional tray 2 specifications Optional tray 3 specificationsSpecifications for quality Paper and print mediaSymptom Problem with paper Solution Guidelines for usagePrinting and storage environment Envelopes Envelope constructionEnvelopes with double side-seams Envelopes with adhesive strips or flapsLabels Grayscale transparenciesWorking with memory and print server cards Printer memory Installing memory and font DIMMs To install memory and font DIMMsGo to Checking Dimm installation on Checking Dimm installation To check Dimm installationTo enable memory for Windows To enable memory for Mac OSTo enable fonts for Windows Enabling memoryInstalling an HP Jetdirect print server card To install an HP Jetdirect print server cardWorking with memory and print server cards Index Index See also customer support printer drivers Index Index See also lights rear output door Secondary messages See also trays Index Index Page C9706-90932* *C9706-90932
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