HP 2500 manual Special pages, Demo, Configuration

Page 58

Special pages

Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer.

Note	If the printer language was not correctly set during installation, you can set the language manually
	so that the pages print in one of the supported languages. Change the language using the
	embedded Web server (“Using the embedded Web server” on page 60) or HP Web Jetadmin.

Demo page

To print the Demo page, press	(GO) when the printer is Ready (Ready light on) and not
printing. You can also view this page from the HP Color LaserJet 2500 Toolbox.

Configuration page

The Configuration page lists current settings and properties of the printer. You can print a Configuration page from the printer, the embedded Web server, or the HP Color LaserJet 2500

Toolbox. To print the Configuration page from the printer, press (GO) and (CANCEL JOB) simultaneously. (The Supplies Status page also prints. If you have an HP Jetdirect print server card installed, the HP Jetdirect page listing the HP Jetdirect information prints as well.)

1

4

2

3

5

1Printer Information. This section contains basic information about the printer, such as the product name, printer name, and page count.

2Event Log. This section contains information about printer errors.

3Installed personalities and options. This section contains information about optional items that might be installed, such as DIMMs or an HP Jetdirect print server card.

4Memory. This section lists memory-related information, such as the total memory installed.

5Paper Tray Information. This section contains information about the trays, such as whether optional trays are installed, and the type and size of paper that might be set for each tray.

56 Managing the printer

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Image 58

Contents Use Page User guide Copyright and License Telephone support HP Customer CareOnline and other support Page Contents Managing the printer Index Page Printer basics IntroductionHP Color LaserJet Printer configurationsHP Color LaserJet 2500L HP Color LaserJet 2500nPrinter features Color printingEnhanced memory Printer parts Interface ports Black, Cyan, Magenta, and Yellow Supplies Status lights Control panel featuresUnderstanding Supplies Status Rotate Carousel buttonReady light Cancel Job buttonUnderstanding Printer Status Go light and Go buttonSoftware and supported operating systems Macintosh UNIX, OS/2 LinuxPrinter drivers Using HelpSoftware for Windows HP Color LaserJet 2500 ToolboxStarting HP Web Jetadmin Software for network installations onlyHP Web Jetadmin Embedded Web serverPPDs Mac OS 8.6 to 9.x and Mac OS X classic Software for MacintoshPDEs Mac OS How do I get the latest printing software? How do I gain access to printer features?Software tips To download driversTo uninstall software for Windows Uninstalling the printing softwareUninstalling software for Windows To uninstall software for Windows 98 and higherUninstalling software for Macintosh Accessories and ordering information Option Description or use Part numberExtended service packs Printer basics Printing tasks Choosing paper and other print media Printer models come with input trays as specified belowSupported sizes Supported print media for traySupported print media for optional tray Supported typesPurchasing paper and other print media Loading tray Loading traysTo load tray Loading optional tray To load optional trayLoading optional tray Printing a job To print from Windows To print from Macintosh Gaining access to printer driver settings Using the PCL printer-driver Help Windows onlySelecting a Source Features in the printer driverSelecting a Type or Size Changing color settings Setting a custom paper sizeCreating and using watermarks Printing multiple pages on one sheet of paper N-up printing Creating and using Quick SetsReducing or enlarging Restoring default printer-driver settings Printing on different paper for the firstChoosing an output location Printing on envelopes Printing on special print mediaTo print on envelopes Printing on labels More detailsPrinting on grayscale transparencies Printing on custom-sized print media or cardstock Printing on letterhead or preprinted forms Printing on both sides duplexing manually To duplex manuallyCanceling a print job Using color HP ImageREtManaging color options Automatic versus Manual color adjustmentHP ColorSmart Print in GrayscaleHalftone options Manual OptionsRGB Color Matching colors Printing in four-colors CmykPrinting tasks Managing the printer Special pages ConfigurationDemo Supplies Status To view HP Color LaserJet 2500 Toolbox HP Color LaserJet 2500 ToolboxDevice tab Troubleshooting tab Using the embedded Web server To open the embedded Web serverInformation tab Networking tab Other linksTo choose which status messages appear Using Printer Status and AlertsTo view status messages and information Managing the printer 4Problem solving and maintenance Where to look for jams Clearing jamsTo clear jams from inside the printer Described in To clear jams from output areas onTo clear jams from input areas Jams from inside the printer onTo clear jams from output areas Page Resolving control panel messages OffOn BlinkingSupplies Status lights Magenta print cartridge is empty or missing Black print cartridge is empty or missingCyan print cartridge is empty or missing Yellow print cartridge is empty or missingMagenta print cartridge is a non-HP print cartridge Black print cartridge is a non-HP print cartridgeCyan print cartridge is a non-HP print cartridge Yellow print cartridge is a non-HP print cartridgeReady Printer Status lightsStartup ProcessingAccessory error Service errorBad Transmission error Insufficient Memory errorUnexpected Size error or 41.x Printer error Secondary light patterns for Printer Status lightsGeneral Continuable error Buffer Overflow errorData Received error Permanent Storage error53.x2.zz Printer Dimm Slot 2 error Secondary light patterns for Accessory errors8x.yyyy EIO error 53.x3.zz Printer Dimm Slot 3 errorSolving print-quality problems Print-quality checklistSolving issues with all printed documents Dropouts Light print or fadeToner specks Vertical linesToner smear Gray backgroundLoose toner Misformed characters Repetitive defects on the frontRepetitive defects on the back Curl or waveToner scatter outline SkewWrinkles or creases Random image repetitionIf the problem is not resolved Solving issues with color documents Only black printsColors do not match Missing or incorrect colorColor prints inconsistently Color pages have inconsistent finishMessage Solution Resolving problems that generated messagesSymptom Possible Cause Solution Messages for both Windows and MacintoshResolving problems that did not generate messages Troubleshooting checklistChecking the network Solving general printing problems Supported. See Print media specifications on See Print media specifications on Symptom Possible Cause Solution Solving PostScript PS errors Symptom Possible Cause Solution Problems in the Chooser Solving common Macintosh problemsPrinting Errors USB Problems Software troubleshootingCleaning the printer To clean the engineTo calibrate the printer at the printer Calibrating the printerClick Color Calibration Supplies life To check status and order using the control panelManaging supplies Checking and ordering suppliesTo check and order using HP Web Jetadmin To check and order using the embedded Web serverTo check and order using Printer Status and Alerts Storing suppliesHP policy on non-HP supplies Resetting the printer for non-HP suppliesHP fraud hotline Problem solving and maintenance Service and support Hewlett-Packard limited warranty statement Limited warranty for the print cartridges and imaging drum HP maintenance agreements Availability of support and serviceOn-site service agreements HP Express Exchange U.S. and Canada only To use HP Express ExchangeRepacking the printer To repack the printerService information form WHO is Returning the EQUIPMENT?Service and support Specificationsinformation and regulatory Electrical specifications Volt models Printer specificationsSupplies specifications HP LaserJetEnvironmental Specifications Recommended Operating Storage Sound Power Declared Per ISOEnvironmental Product Stewardship program Protecting the environmentMaterial restrictions HP LaserJet printing suppliesPaper Returns Non-U.S. returnsSpare parts and supplies availability Material safety data sheetExtended warranty For more informationFCC regulations Regulatory statements Declaration of ConformityCanadian DOC statement Laser safety statementVcci statement Japan Korean EMI statement Finnish laser statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatPrint media specifications General guidelines Tray specifications Tray 1 specificationsOptional tray 2 specifications Optional tray 3 specificationsSpecifications for quality Paper and print mediaSymptom Problem with paper Solution Guidelines for usagePrinting and storage environment Envelopes Envelope constructionEnvelopes with double side-seams Envelopes with adhesive strips or flapsLabels Grayscale transparenciesWorking with memory and print server cards Printer memory Installing memory and font DIMMs To install memory and font DIMMsGo to Checking Dimm installation on Checking Dimm installation To check Dimm installationTo enable fonts for Windows To enable memory for WindowsTo enable memory for Mac OS Enabling memoryInstalling an HP Jetdirect print server card To install an HP Jetdirect print server cardWorking with memory and print server cards Index Index See also customer support printer drivers Index Index See also lights rear output door Secondary messages See also trays Index Index Page C9706-90932* *C9706-90932

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