HP 400 manual User Documentation, HP DeskJet

Page 23

User Documentation

Table 1-6. Available HP DeskJet 400 Printer’s User Documentation Kits

Language

User Documentation Kit

 

Part Number

 

HP DeskJet 400

 

 

Chinese (Traditional)

C2642-90108

 

 

Chinese (Simplified)

C2642-90109

 

 

English

C2642-90100

(USA, Canada, Latin America)

 

 

 

English-International

C2642-90107

(Europe and other areas)

 

 

 

German/French/Dutch/UK

C2642-90102

 

 

Norwegian/Swedish/Dannish/Finnish

C2642-90104

 

 

Polish/Czech/Hebrew/Hungarian

C2642-90105

 

 

Russian/Greek/Turkish/Arabic

C2642-90106

 

 

Spanish/Italian/Portuguese/UK

C2642-90103

 

 

US/French/L.Spanish/B.Portuguese

C2642-90101

 

 

1-10 Product Information

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Contents HP DeskJet 400 Printer Technical Support Solutions Guide HP DeskJet 400 Printer Technical Support Solutions Guide Page Iii Publication HistoryTrademark Credits Conventions About This Guide Page Contents Printer Drivers Contents-2Operation and Usage Contents-3 Problem ResolutionAppendix a Chapter Service and Support InformationHP PCL Printer Commands and Control Codes Contents-4List of Tables-1 Chapter Installation and ConfigurationList of Tables-2 Chapter Problem ResolutionChapter Operation and Usage Chapter Printer Driver InformationProduct Information Chapter ContentsHP DeskJet 400 Printer Model Numbers and Product PositioningSupport Tools Product PositioningConfidence in software compatibility Features and BenefitsHP DeskJet 400 Printer Features and Benefits HP Premium Paper Presentation quality color output capability usingDriver Transparency support black and colorHP DeskJet 400 Printer ViewsIntercon Printer OptionsHP DeskJet 400 Printer Options Region Plug Type Power Adapter Part NumbersPower Adapters Chile Latin America 9100-5346 HP DeskJet 400 Printer Supplies and Accessories Part Number Supplies and AccessoriesHP DeskJet User DocumentationInternal Landscape Fonts Internal FontsInternal Portrait Fonts Portrait FontsCategory Specification SpecificationsPerformance Specifications 20,000 hours Mechanism life 25,000 pages 10. Reliability Specifications CategoryPrinter usage Height 13. Physical Specifications ApproximatePrinter with the paper tray closed WidthLength Width Height 14. Packaging Dimensions Specifications46 dBA 15. Environmental Specifications CategoryEMI Certification 16. Product Safety SpecificationsSafety Certification US No envelope 12 in .5 DL envelope Mm 110 mm 17. Paper Handling SpecificationsMedia size Letter Mm 297 mm Legal Executive 25 in .5 Mm 257 mmPrintable Area Landscape Orientation Product Information Printable Area Portrait OrientationLeft Margin Right Margin 18. Printable Area1,2 Portrait Mode19. Hewlett-Packard Print Cartridge Specifications Category Product Information Installation and Configuration Installation and ConfigurationColor Kit Items IncludedCentronics Parallel Interface Cable Connecting the Printer to a Power Adapter Connecting Power to the PrinterDescription Centronics Parallel Interface Pinout InformationInstallation and Configuration For DOS 5.0 and DOS 6, send Mode LPT1 RETRY=RInstalling the Printer Driver for Microsoft Windows Users Installing Windows Printer DriversConfiguration Options with the DJPMenu Configuration Utility Setting up the PrinterConfiguring the Printer Norway Country Defaults Available in DJPMenuCharacter Set Installation and Configuration Operation and Usage Icon Button or Light Description Printer Buttons and LightsLoading Media Description of Printer Buttons and LightsNormal Printing from the Paper Tray Or thick paper Invoke the print command from your computerManual Single Load Printing on envelopes, labels or TransparenciesInto the paper tray Printing on letterheadInstalling/Replacing a Print Cartridge Change Cartridge light will continue to blink Common Problems with Print Cartridges Maintaining Print Cartridges MaintenancePrint cartridge troubleshooting information Print Cartridge Tips Maintaining the PrinterThermal Inkjet II Technology Operation and Usage Thermal Inkjet II TechnologyOperation and Usage Printer Drivers Chapter Windows Printer DriversPrinter Driver Features and Capabilities Compatibility MemoryFree Disk Space SoftwarePrinter wont print from Windows Common Windows Problems SolutionNot install through the Control Panel Printer Setup menuIncreasing the Printing Speed Problem Resolution Troubleshooting Tools Overall Troubleshooting Self-Tests Printer Demo Page HP DeskJet 400 Printing Problems Probable Cause Solution Printing ProblemsPrinter Light Indications Oops is defective Printer for replacement of the Oops flagPath Print cartridge cradl e are in the home position right Solving Carriage Stall ConditionsTurn the printer off and then back on Problem Resolution Troubleshooting Paper Feed Operations An empty in tray as a single stack Printer Settings in chapterMedia loading from the paper tray Sheets into the in trayClose the printer door. Load paper and turn on the printer Clearing Paper JamsPrinter, return the printer for repair Obstructions blockPaper path Paper on top of paper already in the in tray Avoiding Print SkewIf AB, use the equation A-B/C Load a stack of paper in the in tray. Use paper withSquareness that is within tolerance Left margin down Print skew onPrinter CommunicatesYes without the sharing Device? Troubleshooting Communication ProblemsCable Print Cartridge Troubleshooting Print CartridgesShort Print Cartridge Life Actually printed was inaccurate Overusing the cleaning routineContainer provided with the optional Color Kit Estimate of the number of pagesReplace the print cartridge. See table Identifying the Print Cartridge Expiration DateExplanation Print Cartridge Life Specifications Age10. Print Cartridge Expired? Using the Print Cartridge Cleaning Routine Removing Crusted Ink from the Print Cartridge Nozzles Clearing Clogged Print Cartridge Nozzles Cleaning the Electrical ContactsSolving Black Print Quality Problems Troubleshooting Print QualityPrint cartridge Solving Color Print Quality Problems11. Solving Black Print Quality Problems Black printing is fadingSolutions Try printing the sheet again using manual feedQuality in the Printer Setup dialog box Box of the Printer Setup menuDialog box Output where you Cartridge and print Expected colorColor fades on Printouts have blackPrintouts Missing Dots Printouts Missing Rows of DotsProblem Resolution 13. Avoiding Waitbanding Solution ImplementationProblem Resolution Service and Support Information Service and Support InformationWarranty Information HP Customer Return Repair Service Service Support ContractsNon-U.S. Service Support Contracts HP Express Exchange ServiceU.S Returning a Printer for ServiceInclude the one relevant accessory Elsewhere in the WorldNot exhibit a print cartridge-related problem Obtaining Support Information Service and Support ResourcesObtaining Printer Drivers HP Audio Tips Resource Information Service Hours SupportHP Customer Information Center Postsales InformationHP Customer Resource Information Service Support Items AvailableHP Distribution CenterPrinter Repair Feedback Information Media Advance/Eject ProblemsPrint Quality Problems Accessory Problems Noise ProblemsCosmetic Problems Print Cartridge ProblemsUndefined Code and Miscellaneous HP DeskJet 400 Printer Repair Sheet HP PCL Printer Commands and Control Codes A-1 HP PCL Printer Command SummaryPrinter Control Commands Paper Size † Control CommandsHP PCL Printer Commands and Control Codes A-3 Font Selection CommandsSecondary Font Control Codes HP PCL Printer Commands and Control Codes A-5HP PCL Printer Commands and Control Codes Index-1 IndexIndex-2 Index-3 Index-4 Index-5 Index-6 Index-7 RAM Index-8Index-9 Index-10
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