HP 400 manual Index-2

Page 117

Change Cartridge light, 3-2 blinking, 3-8, 5-8

change of color hue, 5-29 changing

character set defaults, 2-9 configuration of printer, 2-8 country defaults, 2-9 Graphics Density, 2-8 printer settings, 2-8

character set

changing defaults, 2-9 default setting, 2-8

character spacing on printout doesn’t match screen, 5-7

characters incomplete or missing from printouts, 5-28, 5-29 checking the interface cable, 5-19

cleaning

cloth, lint-free, 1-2 electrical contacts, 5-26 print cartridge, 5-25, 5-26, 5-31 print cartridge contacts, 5-31

print cartridge cradle contacts, 5-31 printer, 3-22

regular maintenance, 3-21 tools, 1-2

with tissue paper, 1-2

cleaning routine of print cartridge, 5-21, 5-24 clearing

clogged print cartridge nozzles, 5-26 paper jams, 5-14

clogged nozzles in print cartridge, clearing, 5-25 cloth, lint-free for cleaning, 1-2

color banding, 5-33

fill problems, 5-29, 5-33 hues change, 5-28

printer driver needed for color output, 4-6 prints as black instead, 5-30

smudges on glossy paper, 5-29 smudges on transparencies, 5-29 transparency fades, 5-30 unexpected output, 5-29

Color Control settings in printer driver, 5-29 Color Kit, 1-4, 5-21, 5-22, 6-5

part number, 1-13 color print cartridge, 1-4

Color Kit part number, 1-13 life, number of pages, 5-20 part number, 1-13

shelf life, 5-23 color printing, 1-7, 1-8

Color Kit, 5-22 presentation quality, 1-3 troubleshooting quality problems, 5-28

Index-2

colors appear washed out, 5-28 ColorSmart technology

features in printer drivers, 4-3 command set, 1-12

commands and control codes, A-1 communication

establishing, 2-6 problems, 5-18 verifying, 2-6

complexity of document affects printing speed, 4-6 composite black ink, 4-5

CompuServe, 6-6, 6-7 computer bulletin-board, 6-8 computer configuration

minimum for printer driver, 4-4 computer system memory problems, 5-7 configuration of computer

minimum for printer driver, 4-4 configuration of printer, 2-1, 2-6 connecting the interface cable, 2-5 contacts

cleaning, print cartridge, 5-25 cleaning, print cartridge cradle, 5-25 print cartridge, 3-6, 3-8, 3-10, 5-8 print cartridge cradle, 3-6, 5-8

contracts, service, 6-3 control codes, A-5

cotton swabs, for cleaning, 1-2 country default settings, 2-9

changing, 2-9 country options, 1-6 Courier internal fonts, 1-11 CPU configuration, 4-4 crusting ink, removing, 5-25 customer return repair service, 6-3 customer support center, 6-4

D

data sheet, Material Safety, 3-9 date

of print cartridge expiration, 3-10 of print cartridge manufacture, 5-22

default settings, 2-8 graphics resolution, 2-8

density of print not consistent, 5-27 depth, physical specifications, 1-14 DeskJet 400

internal fonts, 1-11 model numbers, 1-2 printer drivers, 4-2 printer options, 1-6

repair information sheet, 6-10 user documentation, 1-10 printer driver for Windows, 4-3

Image 117
Contents HP DeskJet 400 Printer Technical Support Solutions Guide HP DeskJet 400 Printer Technical Support Solutions Guide Page Publication History Trademark CreditsIii Conventions About This Guide Page Contents Contents-2 Operation and UsagePrinter Drivers Contents-3 Problem ResolutionHP PCL Printer Commands and Control Codes Chapter Service and Support InformationContents-4 Appendix aList of Tables-1 Chapter Installation and ConfigurationChapter Operation and Usage Chapter Problem ResolutionChapter Printer Driver Information List of Tables-2Product Information Chapter ContentsSupport Tools Model Numbers and Product PositioningProduct Positioning HP DeskJet 400 PrinterFeatures and Benefits HP DeskJet 400 Printer Features and BenefitsConfidence in software compatibility Driver Presentation quality color output capability usingTransparency support black and color HP Premium PaperHP DeskJet 400 Printer ViewsPrinter Options HP DeskJet 400 Printer Options RegionIntercon Power Adapter Part Numbers Power AdaptersPlug Type Chile Latin America 9100-5346 HP DeskJet 400 Printer Supplies and Accessories Part Number Supplies and AccessoriesHP DeskJet User DocumentationInternal Portrait Fonts Internal FontsPortrait Fonts Internal Landscape FontsSpecifications Performance SpecificationsCategory Specification 10. Reliability Specifications Category Printer usage20,000 hours Mechanism life 25,000 pages Printer with the paper tray closed 13. Physical Specifications ApproximateWidth HeightLength Width Height 14. Packaging Dimensions Specifications46 dBA 15. Environmental Specifications Category16. Product Safety Specifications Safety CertificationEMI Certification Media size Letter Mm 297 mm Legal Executive 25 in .5 17. Paper Handling SpecificationsMm 257 mm US No envelope 12 in .5 DL envelope Mm 110 mmPrintable Area Landscape Orientation Product Information Printable Area Portrait OrientationLeft Margin Right Margin 18. Printable Area1,2 Portrait Mode19. Hewlett-Packard Print Cartridge Specifications Category Product Information Installation and Configuration Installation and ConfigurationItems Included Centronics Parallel Interface CableColor Kit Connecting the Printer to a Power Adapter Connecting Power to the PrinterDescription Centronics Parallel Interface Pinout InformationInstallation and Configuration For DOS 5.0 and DOS 6, send Mode LPT1 RETRY=RInstalling the Printer Driver for Microsoft Windows Users Installing Windows Printer DriversSetting up the Printer Configuring the PrinterConfiguration Options with the DJPMenu Configuration Utility Country Defaults Available in DJPMenu Character SetNorway Installation and Configuration Operation and Usage Loading Media Printer Buttons and LightsDescription of Printer Buttons and Lights Icon Button or Light DescriptionNormal Printing from the Paper Tray Invoke the print command from your computer Manual Single LoadOr thick paper Into the paper tray TransparenciesPrinting on letterhead Printing on envelopes, labels orInstalling/Replacing a Print Cartridge Change Cartridge light will continue to blink Common Problems with Print Cartridges Maintenance Print cartridge troubleshooting informationMaintaining Print Cartridges Print Cartridge Tips Maintaining the PrinterThermal Inkjet II Technology Operation and Usage Thermal Inkjet II TechnologyOperation and Usage Printer Drivers Chapter Windows Printer DriversPrinter Driver Features and Capabilities Free Disk Space MemorySoftware CompatibilityNot install through the Control Panel Common Windows Problems SolutionPrinter Setup menu Printer wont print from WindowsIncreasing the Printing Speed Problem Resolution Troubleshooting Tools Overall Troubleshooting Self-Tests Printer Demo Page HP DeskJet 400 Printing Problems Probable Cause Solution Printing ProblemsPrinter Light Indications Printer for replacement of the Oops flag PathOops is defective Solving Carriage Stall Conditions Turn the printer off and then back onPrint cartridge cradl e are in the home position right Problem Resolution Troubleshooting Paper Feed Operations Media loading from the paper tray Printer Settings in chapterSheets into the in tray An empty in tray as a single stackClose the printer door. Load paper and turn on the printer Clearing Paper JamsObstructions block Paper pathPrinter, return the printer for repair Paper on top of paper already in the in tray Avoiding Print SkewSquareness that is within tolerance Left margin down Load a stack of paper in the in tray. Use paper withPrint skew on If AB, use the equation A-B/CPrinter CommunicatesYes without the sharing Device? Troubleshooting Communication ProblemsCable Troubleshooting Print Cartridges Short Print Cartridge LifePrint Cartridge Container provided with the optional Color Kit Overusing the cleaning routineEstimate of the number of pages Actually printed was inaccurateReplace the print cartridge. See table Identifying the Print Cartridge Expiration DatePrint Cartridge Life Specifications Age 10. Print Cartridge Expired?Explanation Using the Print Cartridge Cleaning Routine Removing Crusted Ink from the Print Cartridge Nozzles Clearing Clogged Print Cartridge Nozzles Cleaning the Electrical ContactsSolving Black Print Quality Problems Troubleshooting Print Quality11. Solving Black Print Quality Problems Solving Color Print Quality ProblemsBlack printing is fading Print cartridgeQuality in the Printer Setup dialog box Try printing the sheet again using manual feedBox of the Printer Setup menu SolutionsColor fades on Output where you Cartridge and print Expected colorPrintouts have black Dialog boxPrintouts Missing Dots Printouts Missing Rows of DotsProblem Resolution 13. Avoiding Waitbanding Solution ImplementationProblem Resolution Service and Support Information Service and Support InformationWarranty Information Non-U.S. Service Support Contracts Service Support ContractsHP Express Exchange Service HP Customer Return Repair ServiceU.S Returning a Printer for ServiceElsewhere in the World Not exhibit a print cartridge-related problemInclude the one relevant accessory Service and Support Resources Obtaining Printer DriversObtaining Support Information HP Customer Information Center Resource Information Service Hours SupportPostsales Information HP Audio TipsHP Distribution Resource Information Service Support Items AvailableCenter HP CustomerMedia Advance/Eject Problems Print Quality ProblemsPrinter Repair Feedback Information Cosmetic Problems Noise ProblemsPrint Cartridge Problems Accessory ProblemsUndefined Code and Miscellaneous HP DeskJet 400 Printer Repair Sheet HP PCL Printer Command Summary Printer Control CommandsHP PCL Printer Commands and Control Codes A-1 Paper Size † Control CommandsHP PCL Printer Commands and Control Codes A-3 Font Selection CommandsSecondary Font Control Codes HP PCL Printer Commands and Control Codes A-5HP PCL Printer Commands and Control Codes Index-1 IndexIndex-2 Index-3 Index-4 Index-5 Index-6 Index-7 RAM Index-8Index-9 Index-10
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