HP Understanding Fax Error Codes and How to Fix Them

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Interpreting error codes

When errors occur while you are sending or receiving faxes, an error message is included on the Last Transaction and Last 32 Transaction reports. The RESULT column of the report contains the word ERROR and an error code is printed to the right of the message. These codes report the following error conditions. If you resend a fax that reported an error, watch the front panel display for messages. For help on messages, see "Understanding display messages".

Code numbers	Condition	Remedy

030 through 031	Document misfeed	The document did not feed correctly. Try
		resending.

421 through 425	Sending error while dialing.	Check for a dial tone, then try resending.

441, 442,	Sending error.	This may be the result of a bad connec`
444 through 483 and		tion. Try resending.
444 through 483 and
531 through 567

501 through 506,	Receiving error.	This may be the result of a bad connec`
508 through 516 and		tion. If you received this fax, be sure to
508 through 516 and		check it for completeness. You may want
571 through 582		check it for completeness. You may want
571 through 582		to ask the sender to resend the fax.
		to ask the sender to resend the fax.

591, 594 and 595	Stop button was pressed while	Ask the sender to resend the fax.
	receiving a fax.

592, 593	Stop button was pressed while	You may want to resend the fax.
	sending a fax.

507	Reception memory full, reception	A fax exceeded the memory or cannot
	stopped.	print. If you received this fax, be sure to
		check it for completeness. You may want
		to ask the sender to resend the fax.

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Contents HP Fax 700/750 Contents LDO$XWRLDOQXPEHUV DUUDQW\ QGH Whats in This Guide FAX-700/750 Unpacking and Connecting Your HP FAX-700/750Unpacking Connecting the power cord and phone lineLoading paper Installing the print cartridge Opening the document trays Panel Using the FrontDo This Using These Buttons Using Buttons and KeysDisplaying the menus Using Menus and NavigatingBrowsing the menus Moving directly to an optionEntering letters and symbols in names Selecting settingsBrowsing stored numbers and scheduled faxes Setting up Your HP FAX-700/750 To Display Setting up the Date and TimeDate MM/DD/YYYY Oct10/20/1994 Setting up the Date and TimeSetting up the fax number and name Settings01-18 02Fax Number & Name Setting up the fax number and nameNumber for this fax Name for this fax Do This Using These Buttons To Display Setting the dialing methodTesting the setup Topics of Interest Connecting the handset to the HP FAX-750 Connecting a telephone Connecting a telephone answering machine Managing incoming calls Dialing Sending a FaxLoading the document Making the image lighter or darker and changing resolution Making the image lighter or darker Making CopiesPress Start/Copy Controlling How Faxes Copies Look ResolutionContrast Photograph Resolution, Contrast and PhotographAbout Auto Dial numbers Storing Numbers for Faster DialingTo store numbers To dial Numbers Press Store/Number Storing Auto Dial numbersStoring Group Lists of Auto Dial numbers Reviewing, changing, or deleting stored numbers Auto Dial 01-50 01NameNumber Dialing with One-Touch and Auto DialSending to a Distribution List Auto Dial Sending to two or more numbers with the menuDial, Load Doc, Start Start to send Entering more than one number when you send a faxSending a Scanned or Scheduled Fax Scanning and sending from memory Sending a fax at a later time Press Start/Copy Press Stop to cancelDelete 1st nbr? Y/N 1 814 Add 4th nbr? Press Stop to cancel Reviewing, changing, or canceling scheduled faxesSending and Receiving by Polling Allowing another to poll your fax machine Receive from another fax machine by polling Press Report/Space Viewing and Printing ReportsView and Print a report for the last transaction sent Print a report for the last 32 transactions Print a list of Auto Dial and One-Touch numbers FAX Number Time Print a report of the settings controlling your Fax Settings Report for HP FAX-700 Series Automatic Power Failure Report Using the Telephone with the HP FAX-750 Using One-Touch Dialing Set ringer volume Customizing Your HP FAX-700/750 Setting Setting Reception Mode Settings2 for your telephone systemDialing Method Distinctive RingSettings for your office Reset to Defaults Adjust VolumeHeader Location Paper SizeFor information by fax, call HP First at 800 Taking Care of Your HP FAX-700/750Changing the paper separator Cleaning the scanner window glass To clear a document jam Clearing document and paper jamsLoading multipage documents to prevent jams Understanding display messages Call for serviceClear document jam Clear paper jamReceive error FAX See Setting Up in guideLoad paper Nothing storedReplace ink cartridge Send error FAXReseat or load Ink cartridgeCode numbers Condition Remedy Interpreting error codesBe sure to use papers within the 16-24 pound range Avoiding ProblemsPage Replacement part numbers HP FAX-700/750 specifications First Year Warranty Programs Identifying and Solving ProblemsHP Express Exchange Standard ReturnOrganization Local Support HP Audio Tips ServiceHP First Fax Telephone NumberPrinter drivers by InternetMail HP CustomerHP Customer Support Center Post Warranty SupportSupport Provided Organization ContactMust be a Subscriber, ask forFtp site Post-WarrantyHP Canada Customer SupportTo Obtain a Material Safety Data Sheet Msds WarrantyPage Page Rwlqxhg HWHQVLRQSKRQHVVHH0DQDJLQJLQFRPLQJFDOOV Qxpehuvhqglqjvhwwlqjwrrupruh 6HWWLQJV \PEROVHQWHULQJLQDPHV 8VLQJ