HP 750 Fax Understanding display messages, Call for service, Clear document jam, Clear paper jam

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Understanding display messages

The messages in the following alphabetical list are displayed when problems occur. The meaning of the message is further defined in the Meaning column. The steps you should follow to correct the problem are in the Remedy column.

See Avoiding Problems for hints and tips on how to best use your HP FAX.

Message	Meaning	Remedy

Call for service	Your HP FAX requires service.	Contact the HP Customer Support Center.
. . . . . . . com time out		The Customer Support Center is open
. . . . . . . com time out		Weekdays 7am to 6 pm. Wednesdays to 4 pm
. . . . . . . mechanical error		Weekdays 7am to 6 pm. Wednesdays to 4 pm
. . . . . . . mechanical error		MST. The phone number is:
		MST. The phone number is:
. . . . . . . service station err		(208) 323-2551
		(208) 323-2551

Clear document jam	The document you are sending,	Open the front cover and remove the
	or copying, is jammed.	document. Be sure that the cover is fully
		closed, then try again.
		See Also
		Clearing document and paper jams, 62

Clear paper jam	The paper loaded in your HP	Remove the paper tray and take out the
	FAX is jammed.	jammed paper. Check the paper supply to be
		sure that the correct size is selected, then try
		again. Faxes received while paper is jammed
		are received to memory and printed when the
		paper jam is cleared.
		See Also
		Clearing document and paper jams, 62

Close top cover	The top cover is not completely	Close the top cover.
	closed.

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Contents HP Fax 700/750 Contents LDO$XWRLDOQXPEHUV DUUDQW\ QGH Whats in This Guide Unpacking and Connecting Your HP FAX-700/750 FAX-700/750Connecting the power cord and phone line UnpackingLoading paper Installing the print cartridge Opening the document trays Using the Front PanelUsing Buttons and Keys Do This Using These ButtonsBrowsing the menus Using Menus and NavigatingDisplaying the menus Moving directly to an optionEntering letters and symbols in names Selecting settingsBrowsing stored numbers and scheduled faxes Setting up Your HP FAX-700/750 Setting up the Date and Time To DisplaySetting up the Date and Time Date MM/DD/YYYY Oct10/20/1994Setting up the fax number and name Settings01-18 02Fax Number & Name Setting up the fax number and nameNumber for this fax Name for this fax Setting the dialing method Do This Using These Buttons To DisplayTesting the setup Topics of Interest Connecting the handset to the HP FAX-750 Connecting a telephone Connecting a telephone answering machine Managing incoming calls Dialing Sending a FaxLoading the document Making the image lighter or darker and changing resolution Making the image lighter or darker Making CopiesPress Start/Copy Controlling How Faxes Copies Look ResolutionContrast Resolution, Contrast and Photograph PhotographStoring Numbers for Faster Dialing About Auto Dial numbersTo store numbers To dial Numbers Storing Auto Dial numbers Press Store/NumberStoring Group Lists of Auto Dial numbers Reviewing, changing, or deleting stored numbers Dialing with One-Touch and Auto Dial Auto Dial 01-50 01NameNumberSending to a Distribution List Sending to two or more numbers with the menu Auto DialEntering more than one number when you send a fax Dial, Load Doc, Start Start to sendSending a Scanned or Scheduled Fax Scanning and sending from memory Press Start/Copy Press Stop to cancel Sending a fax at a later timeReviewing, changing, or canceling scheduled faxes Delete 1st nbr? Y/N 1 814 Add 4th nbr? Press Stop to cancelSending and Receiving by Polling Allowing another to poll your fax machine Receive from another fax machine by polling Viewing and Printing Reports Press Report/SpaceView and Print a report for the last transaction sent Print a report for the last 32 transactions Print a list of Auto Dial and One-Touch numbers FAX Number Time Print a report of the settings controlling your Fax Settings Report for HP FAX-700 Series Automatic Power Failure Report Using the Telephone with the HP FAX-750 Using One-Touch Dialing Set ringer volume Customizing Your HP FAX-700/750 Setting Setting Dialing Method Settings2 for your telephone systemReception Mode Distinctive RingSettings for your office Header Location Adjust VolumeReset to Defaults Paper SizeTaking Care of Your HP FAX-700/750 For information by fax, call HP First at 800Changing the paper separator Cleaning the scanner window glass Clearing document and paper jams To clear a document jamLoading multipage documents to prevent jams Clear document jam Call for serviceUnderstanding display messages Clear paper jamLoad paper See Setting Up in guideReceive error FAX Nothing storedReseat or load Send error FAXReplace ink cartridge Ink cartridgeInterpreting error codes Code numbers Condition RemedyAvoiding Problems Be sure to use papers within the 16-24 pound rangePage Replacement part numbers HP FAX-700/750 specifications HP Express Exchange Identifying and Solving ProblemsFirst Year Warranty Programs Standard ReturnHP First Fax ServiceOrganization Local Support HP Audio Tips Telephone NumberMail InternetPrinter drivers by HP CustomerPost Warranty Support HP Customer Support CenterMust be a Organization ContactSupport Provided Subscriber, ask forHP Canada Post-WarrantyFtp site Customer SupportWarranty To Obtain a Material Safety Data Sheet MsdsPage Page Rwlqxhg HWHQVLRQSKRQHVVHH0DQDJLQJLQFRPLQJFDOOV Qxpehuvhqglqjvhwwlqjwrrupruh 6HWWLQJV \PEROVHQWHULQJLQDPHV 8VLQJ