HP 750 Fax manual

Page 75

Problem

Hints and Tips

 

 

Telephone and Answering

Machine Problems

 

 

There is no dial tone, I'm unable

Be sure that the fax and telephone lines are connected correctly. The fax

to dial out.

LINE must connect to the telephone wall jack. Telephones and answering

The fax rings, but doesn't receive

machines must connect to a connection marked TEL on the fax machine.

 

faxes.

 

 

 

A connected telephone rings

Be sure that the handset or telephone ring volume is set to off.

even when I've set the fax ring

 

volume to off.

 

 

 

The telephone connected to the

Press Start/Copy on the front panel to receive the fax. Then hang up the

fax is answered and the call is a

telephone.

fax call.

 

 

 

An extension telephone not

Enter your remote reception code, then hang up the telephone. The factory

connected to the fax is answered

default code is 123.

and the call is a fax call.

 

 

 

Answering machine and voice

If silent detect is set to on, try setting Silent Detect to off. But, since some

calls are interrupted by the fax

older fax machines don't send a tone that identifies them as fax

machine.

transmissions, when Silent Detect is set to off, you may not be able to

 

receive faxes from these machines.

 

 

Faxes are not received properly.

If you have call services like call waiting, call forwarding, or rollover lines,

 

faxes received can be corrupted. These services are not supported with your

 

HP FAX-700/750.

 

 

Faxes are recorded on the

When the telephone answering machine is not connected directly to your

telephone answering machine.

HP FAX-700/750, callers must enter your remote reception code and then

 

send the fax. You could record an answering machine message that explains

 

this. Be sure that remote reception is set to Enable in the settings menu.

 

 

Faxes are recorded on a telephone

If the telephone answering machine is connected directly to your fax, be

answering machine connected

sure that you have followed the instructions in Managing Incoming Calls.

directly to the fax.

 

 

 

The telephone answering

It's possible that the answering machine is set to too many rings to answer,

machine answers, but the fax

or that your answering machine message is too long. The ring time (six

machine doesn't receive faxes.

seconds per ring in the U.S.) plus the message time cannot exceed 60

 

seconds. Set the number of rings lower (both on the answering machine and

 

the fax), or record a shorter message. Some fax machines call for only 25 to

 

30 seconds before disconnecting. Try recording several seconds of silence at

 

the start of your answering machine message. This will give your fax a

 

chance to answer.

 

 

 

 

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Contents HP Fax 700/750 Contents LDO$XWRLDOQXPEHUV DUUDQW\ QGH Whats in This Guide FAX-700/750 Unpacking and Connecting Your HP FAX-700/750Unpacking Connecting the power cord and phone lineLoading paper Installing the print cartridge Opening the document trays Panel Using the FrontDo This Using These Buttons Using Buttons and KeysMoving directly to an option Using Menus and NavigatingDisplaying the menus Browsing the menusSelecting settings Entering letters and symbols in namesBrowsing stored numbers and scheduled faxes Setting up Your HP FAX-700/750 To Display Setting up the Date and TimeDate MM/DD/YYYY Oct10/20/1994 Setting up the Date and TimeSetting up the fax number and name Setting up the fax number and name Settings01-18 02Fax Number & NameNumber for this fax Name for this fax Do This Using These Buttons To Display Setting the dialing methodTesting the setup Topics of Interest Connecting the handset to the HP FAX-750 Connecting a telephone Connecting a telephone answering machine Managing incoming calls Sending a Fax DialingLoading the document Making the image lighter or darker and changing resolution Making Copies Making the image lighter or darkerPress Start/Copy Resolution Controlling How Faxes Copies LookContrast Photograph Resolution, Contrast and PhotographAbout Auto Dial numbers Storing Numbers for Faster DialingTo store numbers To dial Numbers Press Store/Number Storing Auto Dial numbersStoring Group Lists of Auto Dial numbers Reviewing, changing, or deleting stored numbers Auto Dial 01-50 01NameNumber Dialing with One-Touch and Auto DialSending to a Distribution List Auto Dial Sending to two or more numbers with the menuDial, Load Doc, Start Start to send Entering more than one number when you send a faxSending a Scanned or Scheduled Fax Scanning and sending from memory Sending a fax at a later time Press Start/Copy Press Stop to cancelDelete 1st nbr? Y/N 1 814 Add 4th nbr? Press Stop to cancel Reviewing, changing, or canceling scheduled faxesSending and Receiving by Polling Allowing another to poll your fax machine Receive from another fax machine by polling Press Report/Space Viewing and Printing ReportsView and Print a report for the last transaction sent Print a report for the last 32 transactions Print a list of Auto Dial and One-Touch numbers FAX Number Time Print a report of the settings controlling your Fax Settings Report for HP FAX-700 Series Automatic Power Failure Report Using the Telephone with the HP FAX-750 Using One-Touch Dialing Set ringer volume Customizing Your HP FAX-700/750 Setting Setting Distinctive Ring Settings2 for your telephone systemReception Mode Dialing MethodSettings for your office Paper Size Adjust VolumeReset to Defaults Header LocationFor information by fax, call HP First at 800 Taking Care of Your HP FAX-700/750Changing the paper separator Cleaning the scanner window glass To clear a document jam Clearing document and paper jamsLoading multipage documents to prevent jams Clear paper jam Call for serviceUnderstanding display messages Clear document jamNothing stored See Setting Up in guideReceive error FAX Load paperInk cartridge Send error FAXReplace ink cartridge Reseat or loadCode numbers Condition Remedy Interpreting error codesBe sure to use papers within the 16-24 pound range Avoiding ProblemsPage Replacement part numbers HP FAX-700/750 specifications Standard Return Identifying and Solving ProblemsFirst Year Warranty Programs HP Express ExchangeTelephone Number ServiceOrganization Local Support HP Audio Tips HP First FaxHP Customer InternetPrinter drivers by MailHP Customer Support Center Post Warranty SupportSubscriber, ask for Organization ContactSupport Provided Must be aCustomer Support Post-WarrantyFtp site HP CanadaTo Obtain a Material Safety Data Sheet Msds WarrantyPage Page Rwlqxhg HWHQVLRQSKRQHVVHH0DQDJLQJLQFRPLQJFDOOV Qxpehuvhqglqjvhwwlqjwrrupruh 6HWWLQJV \PEROVHQWHULQJLQDPHV 8VLQJ