HP 8000 tower manual A.3 Power-On Self Test POST Messages, Error Messages and Codes

Page 94

Error Messages and Codes

Error Messages and Codes

A.3 Power-On Self Test (POST) Messages

Table A-2.

Power-On Self Test (POST) Messages

Error Message	Probable Cause

Invalid Electronic Serial Number	Chassis serial number is corrupt. Use Setup to enter a valid number.

Network Server Mode Active (w/o	System is in network mode.
kybd)

101-Option ROM Checksum Error	A device’s option ROM has failed/is bad.

110-Out of Memory Space for	Recently added PCI card contains and option ROM too large to
Option ROMs	download during POST.

102-system Board Failure	Failed ESCD write, A20, timer, or DMA controller.

150-Safe POST Active	An option ROM failed to execute on a previous boot.

162-System Options Not Set	Invalid checksum, RTC lost power, or invalid configuration.

163-Time & Date Not Set	Date and time information in CMOS is not valid.

164-Memory Size Error	Memory has been added or removed.

201-Memory Error	Memory test failed.

213-Incompatible Memory Module	BIOS detected installed DIMM(s) as being not compatible.

214-DIMM Configuration Warning	A specific error has occurred in a memory device installed in the
	identified socket.

216-Memory Size Exceeds Max	Installed memory exceeds the maximum supported by the system.

217-DIMM Configuration Warning	Unbalanced memory configuration.

219-ECC Memory Module	Recently added memory module(s) support ECC memory error
Detected ECC Modules not	correction.
supported on this platform

301-Keyboard Error	Keyboard interface test failed (improper connection or stuck key).

303-Keyboard Controller Error	Keyboard buffer failed empty (8042 failure or stuck key).

304-Keyboard/System Unit Error	Keyboard controller failed self-test.

404-Parallel Port Address Conflict	Current parallel port address is conflicting with another device.

417-Network Interface Card Failure	NIC BIOS could not read Device ID of embedded NIC.

501-Display Adapter Failure	Graphics display controller.

510-Splash Image Corrupt	Corrupted splash screen image. Restore default image w/flash utility.

511-CPU Fan Not Detected	Processor heat sink fan is not connected.

512-Chassis Fan Not Detected	Chassis fan is not connected.

A-2

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Technical Reference Guide

Image 94

Contents Document Part Number Technical Reference GuideHP Compaq 8000 Elite Series Business Desktop Computers DecemberHP Compaq 8000 Elite Series Business Desktop Computers Technical Reference GuideFirst Edition December Document Part Number 1 Introduction Contents2 System Overview 4 System Support 3 Processor/Memory Subsystem5 Input/Output Interfaces 7 Power and Signal Distribution 6 Integrated Graphics Subsystem8 SYSTEM BIOS A Error Messages and Codes Index1.2 Additional Information Sources Introduction1.1 About this Guide 1.1.1 Online Viewing1.4.1 Special Notices 1.3 Serial Number1.4 Notational Conventions 1.4.2 ValuesAcronym or 1.5 Common Acronyms and AbbreviationsAcronyms and Abbreviations AbbreviationTable 1-1 Continued Acronym or Table 1-1 ContinuedAcronyms and Abbreviations AbbreviationAcronym or Table 1-1 ContinuedAcronyms and Abbreviations AbbreviationAcronym or Table 1-1 ContinuedAcronyms and Abbreviations AbbreviationAcronym or Table 1-1 ContinuedAcronyms and Abbreviations AbbreviationAcronym or 1-10 System Overview 2.1 Introduction2.2 Features Feature Differences by Form Factor USDT2.3 System Architecture Architectural Differences by Form FactorSystem Overview 2.3.2 Chipset 2.3.1 Intel Processor SupportChipset Components and Functionality 2.3.4 System Memory 2.3.3 Support ComponentsSupport Component Functions 2.3.7 Universal Serial Bus Interface 2.3.5 Mass Storage2.3.6 Serial Interface 2.3.8 Network Interface Controller2.3.10 Audio Subsystem 2.3.9 Graphics SubsystemIntegrated Graphics Subsystem Statistics 2.3.11 HP ProtectTools Embedded Security 2.4 SpecificationsEnvironmental Specifications Factory Configuration Power Supply Electrical Specifications Physical Specifications2-12 Processor/Memory Subsystem 3.1 Introduction3.2 Intel Processors 3.2.1 Intel Processor Overview3.2.2 Processor Changing/Upgrading Supported Processors partial listing3.3 Memory Subsystem 3.3.2 Memory Mapping and Pre-allocation 3.3.1 Memory UpgradingMemory Socket Loading Expansion Area Figure 3-2. System Memory Map for maximum of 8 gigabytesBase Memory 4.2 PCI Bus Overview System Support4.1 Introduction 4.2.1 PCI 2.3 Bus OperationSystem Support PCI Component Configuration AccessWired to PCI BusTransaction Protocol Layer 4.2.2 PCI Express Bus OperationSoftware/Driver Layer PCI Bus Mastering Devices4.2.4 PCI Interrupts 4.2.5 PCI Power Management Support4.2.3 Option ROM Mapping Link LayerPCI 2.3 Bus Connector Pinout 4.2.6 PCI ConnectorsPCI 2.3 Connector Figure 4-2. 32-bit, 5.0-volt PCI 2.3 Bus ConnectorPCIe Bus Connector Pinout PCIe ConnectorsFigure 4-3. PCIe Bus Connectors 8259 Mode 4.3 System Resources4.3.1 Interrupts APIC Mode4.3.2 Direct Memory Access PCI Interrupt Distribution4.4 Real-Time Clock and Configuration Memory 4.4.1 Clearing CMOS4.5.1 Security Functions 4.5 System Management4.4.2 Standard CMOS Locations Configuration Memory CMOS MapCable Lock Provision Power-On / Setup PasswordSetup Password I/O Interface SecuritySmart Cover Lock Optional 4.5.2 Power ManagementACPI Wake-Up Events 4.5.4 Thermal Sensing and Cooling 4.5.3 System StatusSystem Operational Status LED Indications 4.6 Register Map and Miscellaneous Functions 4.6.1 System I/O MapI/O Port System I/O MapFunction ICH10 Functions 4.6.2 GPIO FunctionsSIO Controller Functions Input/Output Interfaces 5.1 Introduction5.2 SATA/eSATA Interfaces 5.2.1 SATA interface5.2.2 eSATA interface 5.3 Serial Interface DB-9 Serial Connector Pinout5.4.2 Enhanced Parallel Port Mode 5.4 Parallel Interface Support5.4.1 Standard Parallel Port Mode 5.4.3 Extended Capabilities Port ModeDB-25 Parallel Connector Pinout 5.4.4 Parallel Interface Connectore w q - 9 8 7 6 5 4 3 2 1 g f d s a p o i u y t r 5.5 Keyboard/Pointing Device Interface 5.5.1 Keyboard Interface Operation5.5.2 Pointing Device Interface Operation 5.5.3 Keyboard/Pointing Device Interface ConnectorKeyboard/Pointing Device Connector Pinout 5.6.1 USB Connector 5.6 Universal Serial Bus InterfaceUSB Cable Length Data 5.6.2 USB Cable DataUSB Connector Pinout USB Color Code5.7 Audio Subsystem Figure 5-8. Audio Subsystem Functional Block Diagram5.7.2 HD Audio Link Bus 5.7.1 HD Audio Controller5.7.3 Audio Multistreaming The specifications for the HD Audio subsystem are listed in Table 5.7.4 Audio SpecificationsHD Audio Subsystem Specifications 5.8 Network Interface Controller 5.8.1 Wake-On-LAN Support 5.8.3 Power Management Support5.8.2 Alert Standard Format Support 5.8.5 NIC Specifications 5.8.4 NIC ConnectorTable 5-11. NIC Specifications Integrated Graphics Subsystem 6.1 Introduction6.2 Functional Description GMA 4500 Memory Allocation SDRAM InstalledMaximum Memory Allocation 6.3 Display Modes 6.4 Upgrading 6.5 Monitor Connectors 6.5.1 Analog Monitor Connector6.5.2 DisplayPort Connector Figure 6-3. DisplayPort Connector, as viewed from rear of chassisIntegrated Graphics Subsystem 7.2 USDT Power Distribution Power and Signal Distribution7.1 Introduction USDT 135-Watt Power Supply Unit Specifications 7.3 SFF/CMT Power DistributionTable 7-1 lists the specifications of the external supply Figure 7-2. SFF/CMT Power Distribution and Cabling, Block DiagramSFF 240-Watt Power Supply Unit Specifications CMT 320-Watt Power Supply Unit Specifications7.4 Power Control 7.4.1 Power ButtonPower failure power supply is overloaded. Check storage Power LED IndicationsPower LED Pre-video memory error. Incompatible or incorrectly seatedPower Management Event 7.5 Power Management7.4.2 Wake Up Events Wake-On-LANPower System Power StatesPower StateDesignator 7.6 Signal DistributionSystem Board Connector, Indicator, and Switch Designations Component functionTable 7-7. Continued Figure 7-5 shows pinouts of headers used on the sytem boardsFigure 7-3. System Board Header Pinouts 7-10 System BIOS 8.1 Introduction8.2.1 Upgrading 8.2 ROM Flashing8.2.2 Changeable Splash Screen 8.3.2 Network Boot F12 Support 8.3 Boot Functions8.3.1 Boot Device Order 8.3.3 Memory Detection and Configuration8.3.4 Boot Error Codes 8.4 Client Management Functions 8.4.2 Temperature Status 8.4.1 System ID and ROM TypeSystem ID Numbers 8.5 SMBIOS SMBIOS Functions8.6 USB Legacy Support 8.7 Management Engine FunctionsA.2 Beep/Power LED Codes Error Messages and CodesA.1 Introduction A.3 Power-On Self Test POST Messages Error Messages and Codes1794--Inaccessible device attached to SATA Power-On Self Test POST MessagesError Message 1796-SATA Cabling Error1801-Microcode Patch Error A.4 System Error Messages Error Messages and CodesMemory Error Messages A.5 Memory Error MessagesTable A-4 Table A-4. Continued A.6 Keyboard Error MessagesMemory Error Messages MessageInt. test, LpBk. test., and data register failed A.7 Printer Error MessagesA.8 Video Graphics Error Messages Int. test, LpBk. test., and cntrl. register failedA.9 Diskette Drive Error Messages A.10 Serial Interface Error Messages Table A-9 Serial Interface Error MessagesA.11 Modem Communications Error Messages Table A-10 Modem Communications Error MessagesA.12 System Status Error Messages A.13 Hard Drive Error Messages Cntlr. failed to deallocate bad sectorsxx = 00, Hard drive ID test xx = 01, Hard drive format test A.14 Hard Drive Error Messages EGA Mono. graphics mode test failed A.15 Video Graphics Error MessagesA.16 Audio Error Messages Lightpen graphics test failed, no respA.17 DVD/CD-ROM Error Messages A.18 Network Interface Error MessagesMessage A.19 SCSI Interface Error Messages 65xx-xx, 66xx-xxProbable Cause A.20 Pointing Device Interface Error Messages 8601-xx A-20 Index Numerics

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