HP 8000 tower manual A.4 System Error Messages, Error Messages and Codes

Page 97

 

 

 

 

 

Error Messages and Codes

 

 

 

 

 

A.4 System Error Messages (1xx-xx)

 

 

 

 

 

 

 

 

 

Table A-3.

 

 

 

 

 

System Error Messages

 

 

 

 

 

 

 

 

 

Message

Probable Cause

Message

Probable Cause

 

 

 

 

 

 

101

Option ROM error

109-02

CMOS clock rollover test failed

 

 

 

 

 

 

102

System board failure [1]

109-03

CMOS not properly initialized (clk test)

 

 

 

 

 

 

103

System board failure

110-01

Programmable timer load data test failed

 

 

 

 

 

 

104-01

Master int. cntlr. test failed

110-02

Programmable timer dynamic test failed

 

 

 

 

 

 

104-02

Slave int. cntlr. test failed

110-03

Program timer 2 load data test failed

 

 

 

 

 

 

104-03

Int. cntlr. SW RTC inoperative

111-01

Refresh detect test failed

 

 

 

 

 

 

105-01

Port 61 bit <6> not at zero

112-01

Speed test Slow mode out of range

 

 

 

 

 

 

105-02

Port 61 bit <5> not at zero

112-02

Speed test Mixed mode out of range

 

 

 

 

 

 

105-03

Port 61 bit <3> not at zero

112-03

Speed test Fast mode out of range

 

 

 

 

 

 

105-04

Port 61 bit <1> not at zero

112-04

Speed test unable to enter Slow mode

 

 

 

 

 

 

105-05

Port 61 bit <0> not at zero

112-05

Speed test unable to enter Mixed mode

 

 

 

 

 

 

105-06

Port 61 bit <5> not at one

112-06

Speed test unable to enter Fast mode

 

 

 

 

 

 

105-07

Port 61 bit <3> not at one

112-07

Speed test system error

 

 

 

 

 

 

105-08

Port 61 bit <1> not at one

112-08

Unable to enter Auto mode in speed test

 

 

 

 

 

 

105-09

Port 61 bit <0> not at one

112-09

Unable to enter High mode in speed test

 

 

 

 

 

 

105-10

Port 61 I/O test failed

112-10

Speed test High mode out of range

 

 

 

 

 

 

105-11

Port 61 bit <7> not at zero

112-11

Speed test Auto mode out of range

 

 

 

 

 

 

105-12

Port 61 bit <2> not at zero

112-12

Speed test variable speed mode inop.

 

 

 

 

 

 

105-13

No int. generated by failsafe timer

113-01

Protected mode test failed

 

 

 

 

 

 

105-14

NMI not triggered by timer

114-01

Speaker test failed

 

 

 

 

 

 

106-01

Keyboard controller test failed

116-xx

Way 0 read/write test failed

 

 

 

 

 

 

107-01

CMOS RAM test failed

162-xx

Options failed (mismatch in drive type)

 

 

 

 

 

 

108-02

CMOS interrupt test failed

163-xx

Time and date not set

 

 

 

 

 

 

108-03

CMOS not properly initialized

164-xx

Memory size

 

 

 

 

 

 

109-01

CMOS clock load data test failed

199-00

Installed devices test failed

 

 

 

 

 

 

 

NOTES:

[1]102 message code may be caused by one of a variety of processor-related problems that may be solved by replacing the processor, although system board replacement may be needed.

 

Technical Reference Guide

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A-5

Image 97
Contents HP Compaq 8000 Elite Series Business Desktop Computers Technical Reference GuideDocument Part Number DecemberHP Compaq 8000 Elite Series Business Desktop Computers Technical Reference GuideFirst Edition December Document Part Number 1 Introduction Contents2 System Overview 4 System Support 3 Processor/Memory Subsystem5 Input/Output Interfaces 6 Integrated Graphics Subsystem 7 Power and Signal DistributionA Error Messages and Codes Index 8 SYSTEM BIOS1.1 About this Guide Introduction1.2 Additional Information Sources 1.1.1 Online Viewing1.4 Notational Conventions 1.3 Serial Number1.4.1 Special Notices 1.4.2 ValuesAcronyms and Abbreviations 1.5 Common Acronyms and AbbreviationsAcronym or AbbreviationTable 1-1 Continued Acronyms and Abbreviations Table 1-1 ContinuedAcronym or AbbreviationAcronyms and Abbreviations Table 1-1 ContinuedAcronym or AbbreviationAcronyms and Abbreviations Table 1-1 ContinuedAcronym or AbbreviationAcronyms and Abbreviations Table 1-1 ContinuedAcronym or AbbreviationAcronyms and Abbreviations 1-10 2.1 Introduction System Overview2.2 Features USDT Feature Differences by Form FactorArchitectural Differences by Form Factor 2.3 System ArchitectureTechnical Reference Guide 2.3.2 Chipset 2.3.1 Intel Processor SupportChipset Components and Functionality 2.3.4 System Memory 2.3.3 Support ComponentsSupport Component Functions 2.3.6 Serial Interface 2.3.5 Mass Storage2.3.7 Universal Serial Bus Interface 2.3.8 Network Interface Controller2.3.10 Audio Subsystem 2.3.9 Graphics SubsystemIntegrated Graphics Subsystem Statistics 2.3.11 HP ProtectTools Embedded Security 2.4 SpecificationsEnvironmental Specifications Factory Configuration Physical Specifications Power Supply Electrical Specifications2-12 3.1 Introduction Processor/Memory Subsystem3.2.1 Intel Processor Overview 3.2 Intel ProcessorsSupported Processors partial listing 3.2.2 Processor Changing/Upgrading3.3 Memory Subsystem 3.3.2 Memory Mapping and Pre-allocation 3.3.1 Memory UpgradingMemory Socket Loading Expansion Area Figure 3-2. System Memory Map for maximum of 8 gigabytesBase Memory 4.1 Introduction System Support4.2 PCI Bus Overview 4.2.1 PCI 2.3 Bus OperationWired to PCI Component Configuration AccessSystem Support PCI BusSoftware/Driver Layer 4.2.2 PCI Express Bus OperationTransaction Protocol Layer PCI Bus Mastering Devices4.2.3 Option ROM Mapping 4.2.5 PCI Power Management Support4.2.4 PCI Interrupts Link LayerPCI 2.3 Connector 4.2.6 PCI ConnectorsPCI 2.3 Bus Connector Pinout Figure 4-2. 32-bit, 5.0-volt PCI 2.3 Bus ConnectorPCIe Bus Connector Pinout PCIe ConnectorsFigure 4-3. PCIe Bus Connectors 4.3.1 Interrupts 4.3 System Resources8259 Mode APIC ModePCI Interrupt Distribution 4.3.2 Direct Memory Access4.4.1 Clearing CMOS 4.4 Real-Time Clock and Configuration Memory4.4.2 Standard CMOS Locations 4.5 System Management4.5.1 Security Functions Configuration Memory CMOS MapSetup Password Power-On / Setup PasswordCable Lock Provision I/O Interface SecuritySmart Cover Lock Optional 4.5.2 Power ManagementACPI Wake-Up Events 4.5.4 Thermal Sensing and Cooling 4.5.3 System StatusSystem Operational Status LED Indications 4.6.1 System I/O Map 4.6 Register Map and Miscellaneous FunctionsI/O Port System I/O MapFunction ICH10 Functions 4.6.2 GPIO FunctionsSIO Controller Functions 5.1 Introduction Input/Output Interfaces5.2.1 SATA interface 5.2 SATA/eSATA Interfaces5.2.2 eSATA interface DB-9 Serial Connector Pinout 5.3 Serial Interface5.4.1 Standard Parallel Port Mode 5.4 Parallel Interface Support5.4.2 Enhanced Parallel Port Mode 5.4.3 Extended Capabilities Port ModeDB-25 Parallel Connector Pinout 5.4.4 Parallel Interface Connectore w q - 9 8 7 6 5 4 3 2 1 g f d s a p o i u y t r 5.5.1 Keyboard Interface Operation 5.5 Keyboard/Pointing Device Interface5.5.2 Pointing Device Interface Operation 5.5.3 Keyboard/Pointing Device Interface ConnectorKeyboard/Pointing Device Connector Pinout 5.6 Universal Serial Bus Interface 5.6.1 USB ConnectorUSB Connector Pinout 5.6.2 USB Cable DataUSB Cable Length Data USB Color CodeFigure 5-8. Audio Subsystem Functional Block Diagram 5.7 Audio Subsystem5.7.2 HD Audio Link Bus 5.7.1 HD Audio Controller5.7.3 Audio Multistreaming The specifications for the HD Audio subsystem are listed in Table 5.7.4 Audio SpecificationsHD Audio Subsystem Specifications 5.8 Network Interface Controller 5.8.1 Wake-On-LAN Support 5.8.3 Power Management Support5.8.2 Alert Standard Format Support 5.8.5 NIC Specifications 5.8.4 NIC ConnectorTable 5-11. NIC Specifications 6.1 Introduction Integrated Graphics Subsystem6.2 Functional Description GMA 4500 Memory Allocation SDRAM InstalledMaximum Memory Allocation 6.3 Display Modes 6.4 Upgrading 6.5.1 Analog Monitor Connector 6.5 Monitor ConnectorsFigure 6-3. DisplayPort Connector, as viewed from rear of chassis 6.5.2 DisplayPort ConnectorTechnical Reference Guide 7.2 USDT Power Distribution Power and Signal Distribution7.1 Introduction Table 7-1 lists the specifications of the external supply 7.3 SFF/CMT Power DistributionUSDT 135-Watt Power Supply Unit Specifications Figure 7-2. SFF/CMT Power Distribution and Cabling, Block DiagramCMT 320-Watt Power Supply Unit Specifications SFF 240-Watt Power Supply Unit Specifications7.4.1 Power Button 7.4 Power ControlPower LED Power LED IndicationsPower failure power supply is overloaded. Check storage Pre-video memory error. Incompatible or incorrectly seated7.4.2 Wake Up Events 7.5 Power ManagementPower Management Event Wake-On-LANPower System Power StatesPower StateSystem Board Connector, Indicator, and Switch Designations 7.6 Signal DistributionDesignator Component functionTable 7-7. Continued Figure 7-5 shows pinouts of headers used on the sytem boardsFigure 7-3. System Board Header Pinouts 7-10 8.1 Introduction System BIOS8.2.1 Upgrading 8.2 ROM Flashing8.2.2 Changeable Splash Screen 8.3.1 Boot Device Order 8.3 Boot Functions8.3.2 Network Boot F12 Support 8.3.3 Memory Detection and Configuration8.3.4 Boot Error Codes 8.4 Client Management Functions 8.4.2 Temperature Status 8.4.1 System ID and ROM TypeSystem ID Numbers SMBIOS Functions 8.5 SMBIOS8.7 Management Engine Functions 8.6 USB Legacy SupportA.2 Beep/Power LED Codes Error Messages and CodesA.1 Introduction Error Messages and Codes A.3 Power-On Self Test POST MessagesError Message Power-On Self Test POST Messages1794--Inaccessible device attached to SATA 1796-SATA Cabling Error1801-Microcode Patch Error Error Messages and Codes A.4 System Error MessagesMemory Error Messages A.5 Memory Error MessagesTable A-4 Memory Error Messages A.6 Keyboard Error MessagesTable A-4. Continued MessageA.8 Video Graphics Error Messages A.7 Printer Error MessagesInt. test, LpBk. test., and data register failed Int. test, LpBk. test., and cntrl. register failedA.9 Diskette Drive Error Messages Table A-9 Serial Interface Error Messages A.10 Serial Interface Error MessagesTable A-10 Modem Communications Error Messages A.11 Modem Communications Error MessagesA.12 System Status Error Messages Cntlr. failed to deallocate bad sectors A.13 Hard Drive Error Messagesxx = 00, Hard drive ID test xx = 01, Hard drive format test A.14 Hard Drive Error Messages A.16 Audio Error Messages A.15 Video Graphics Error MessagesEGA Mono. graphics mode test failed Lightpen graphics test failed, no respA.18 Network Interface Error Messages A.17 DVD/CD-ROM Error MessagesMessage A.19 SCSI Interface Error Messages 65xx-xx, 66xx-xxProbable Cause A.20 Pointing Device Interface Error Messages 8601-xx A-20 Numerics Index
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